Enjoy Travel

Reviews, experiences and complaints

Order 2.9
Service 2.8
Price 3.2
Delivery 2.8

Total

3
18.4% would buy here again

Enjoy Travel

“The world is a book, and those who do not travel read only a page.” – said, Saint Augustine. Travelling can teach you more than any college course. You learn about the culture of the country you visit. If you talk to locals, you will likely learn about their thinking, habits, traditions and history as well. If you travel, you will not only learn about foreign cultures but about your own as well. You will notice the cultural differences and will find out what makes your culture unique.

After returning from a long journey, you will see your country with new eyes. If you travel, you can experience things that you could never experience at home. You may see beautiful places that do not exist where you live. You may meet people that will change your life and your perception. You may try activities that you have never tried before.

About Enjoy Travel

Enjoy travel is an online car hire comparison brand, with over 12 years in a highly competitive marketplace. They’re passionate about working with the best suppliers, and constantly battling to offer the lowest prices on the internet. If you are looking for the cheapest budget option available like a trendy Fiat 500, something compact and comfy like a VW Golf, a family car such as a spacious Nissan Qashqai, or something flashy like a Mercedes E-Class convertible Enjoy Travel has it. The one thing you can be sure of is that by comparing the options together, across the big brands and the local ones too, you’ll find the cheapest deal to suit your exact requirements.

You can compare respectable brands like Hertz, Avis, Europcar, Alamo and others then indicate your pick-up location. You can see in the Enjoy Travel Website a full picture or specific details of these cars and see the full choice at any chosen place in the world.
Aside from comparing cars at over 17,000 airports across the globe, you can also compare and book your city centre car hire, from all major cities, towns, train stations, hotels and landmarks.

Products and Services of Enjoy Travel

To book online all you have to do is simply drop your location and dates in our search engine and they will serve up your wide choice of cracking car hire deals at mystifying low prices. If you have questions about your booking, you can contact their customer service and they will happily answer them.

They can offer you an amazing choice of iconic big brands and reliable local suppliers to choose from in any city centre, town, suburb, resort or other location. They spent 12 years creating a deep and diverse network of local, regional and international car hire partners. Above all, they check prices daily to ensure they constantly offer the best car hire deals on the internet.

Compliments, Complaints, and Tips for Enjoy Travel

Have you ever booked a trip through the Enjoy Travel website? If you have, we strongly encourage you to share your feedback and experiences to give others an idea of how it works. One of the best ways to do this is to leave a customer review online at ReviewsBird.co.uk for this online shop. Please don't be afraid to include both the positive and negative sides. This may help Enjoy Travel enhance its services to you and encourage them to continue the things that you like best.

Information

Cringleford Business Centre
NR46AU Norwich
Cringleford Business Centre
United Kingdom
hello@enjoytravel.com
08459003727

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

S
Shaun Lyden 1 year ago
2
Some Costs Are More
From my experience, Enjoy travel sold me a car hire from Drivalia rental at Birmingham Airport, that was unobtainable at the price quoted. Basically the bill at lea...
G
Gary Duncanson 1 year ago
2
Absolute disgrace of a company. I paid over £270 in order to hire a car for two weeks. This included the excess charge. I paid with my debit card and the amount was deducted immediately from...
M
Md. Ashraful Alam 1 year ago
2
I recently went to Malta . Unreliable, unprofessional and impolite. They just want to make money. I rented a car and never got my deposit money back.Someone scratch on the back door, seems t...
K
Kirk 2 years ago
10
Super fantastic thank you for a lovely hire car and very cheap. Would use every time
Y
Yannis 2 years ago
2
Unreliable, unprofessional and impolite. They just want to make money without offering any service. I rented a car and never got it for unclear reasons. They kept the money and put the blame...

All reviews ( 38 )

Carhire

Some Costs Are More
From my experience, Enjoy travel sold me a car hire from Drivalia rental at Birmingham Airport, that was unobtainable at the price quoted. Basically the bill at least doubled with extra insurance, or you'd be required to leave a huge deposit that no reputable firm would require. I would advise using well known companies that quote the prices up front and have respect for their customers. In the hire office I witnessed a procession of disgruntled customers receiving appalling service at Drivalia. Having witnessed their attitude to customers, some of whom were guests to this country, there was no way I would allow them access to my credit card details. I had already been sold excess insurance by Enjoy travel, which turned out to be worthless at a company they represented. So I walked away 240 quid out of pocket, future customers should do the same. The old adage, if it looks too good to be true, it probably isn't, comes to mind.

Date of experience: 26 March 2023

S
Shaun Lyden 1 year ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

CarHire

Absolute disgrace of a company. I paid over £270 in order to hire a car for two weeks. This included the excess charge. I paid with my debit card and the amount was deducted immediately from my account. I contacted the garage that I was going to pick the car up from (only 2 hours after my booking) and they informed me that I would need a credit card in order to release the car which I don’t have. I therefore cancelled the booking and contacted EnjoyTravel to inform them of the above. They said that I would only be refunded the £75 excess payment because I hadn’t purchased cancellation insurance. I hadn’t even moved from my chair at home. Why would I want cancellation insurance for a car I was getting 2 hours later. Enjoy Travel we’re happy to take my debit card cash so why wouldn’t that suffice ???
I have been trying to actually speak to a person at this company but getting g nowhere. Disgraceful customer service which borders on daylight robbery. So annoyed !!!

G
Gary Duncanson 1 year ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Carrental

I recently went to Malta . Unreliable, unprofessional and impolite. They just want to make money. I rented a car and never got my deposit money back.Someone scratch on the back door, seems they did this job to keep all the deposit money.I took full coverage, they did not send any report to me or the insurance company. Since you left the country they don not anser your phone. They kept the money . The worst experience I've ever had.

M
Md. Ashraful Alam 1 year ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Car hire

Super fantastic thank you for a lovely hire car and very cheap. Would use every time

K
Kirk 2 years ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

car rental

Unreliable, unprofessional and impolite. They just want to make money without offering any service. I rented a car and never got it for unclear reasons. They kept the money and put the blame on me. The worst experience I've ever had.

Y
Yannis 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Car Rental

I want to warn other potential customers to stay away from Enjoy Travel. They aren't transparent about their policies and this could cost you money. They don't disclose important things for example, you can't collect the car rental with the debit card you made the booking with. You must have a credit card, this isn't really mentioned anywhere and they don't tell you this before booking. It leads me to believe there may be other things that they don't mention on purpose. They have kept a lot of money in an unfair matter and refuse to give it back. So be very careful and don't book with them! Unless you don't mind losing money to these people!!

L
Laura 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Car Rentals

It was my first time using EnjoyTravel and my experience is very bad and I will let the community know they should never use this company's service. I booked a car rental and I received the voucher which doesn't show the cost of rental. It didn't give me the information that the international driver license is required while booking and on voucher. When I reached to the car rental counter, I am not allowed to rent a car from them due to lack of international driver license. I had no choice to other rental company to rent a car and found out all other rental companies at the same location don't need an international license. The car rental company told me to deal with EnjoyTravel since they were not going to charge any rental fees. But EnjoyTravel still charged me full cost of rental fee without refund. With all the trouble of renting the car we booked through EnjoyTravel, we had to spent more money and time on renting a car from another company on site. I offered EnjoyTravel to charge me a service charge but refund the car rental fee. EnjoyTravel just ignore my requests without return my emails. Lessons learned, never trust EnjoyTravel and book any services from them.

N
Nancy 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

car rental

good service

J
Jake Shilton 2 years ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

Car rental in Edinburgh

scammers. We had rented a compact car Citroen Berlingo through the site with greenmotion. When we wanted to pick up the car in Edinburgh, they didn't have this model, but they did have a free upgrade, a large wide van! To drive on the small narrow roads of Scotland. No thanks. Another car was not possible because we had supposedly opted for a VAN. While the website clearly states compact car and there is no mention of a van. The only alternative was a BMW for which we had to pay 900 euros!! Be warned!!

S
Suzanne 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Car rental

Scam company that attempt to sell "excess cover" twice

When questioned, their so called managed "Ryan" because abusive, threatening and was literally a wanker.

Avoid these scam artists at all costs

W
Wayne 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

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