Reviews, experiences and complaints
It can be overwhelming booking your holidays by yourself sometimes, but with a travel agent, you don’t need to go through all that stress. A travel agent will get you out of hairy situations and can liaise with hotels and airlines to provide you with the best experience without you lifting a finger. However, your travel agent has to be reliable. They should be willing to walk you through the process honestly and transparently. This way, you will know what you are signing up for beforehand and if it pays you. If you are looking at going on a trip to the Balkans, you can check out the Balkan Holidays. However, you should read customer reviews of Balkan Holidays here to know if they have been efficient as they claim.
About Balkan Holidays
Balkan Holidays is an independent tour specialist that claims to plan and arrange memorable holidays. They were founded in 1996 and have over 5 years of experience. They pride themselves in being the leaders in the industry for holidays to Romania, Slovenia, Croatia, Montenegro and Bulgaria. They state that they offer the best value and the most comprehensive choice for their destinations. They further state that they invest a lot of efforts into ensuring their clients get a relaxing and enjoyable holiday. They assert that their featured destinations contain impressive sights, breathtaking mountain scenery, and warm hospitality from the locals around. You can call them, send them a mail or follow them on their social media platforms. They have a blog where they provide more information about the places to travel to, what to look out for, etc. You can make payment through credit cards, debit cards, Visa, Mastercard, etc.
Products and services of Balkan Holidays
Their featured destinations are Bulgaria, Sunny Beach, Bansko, Nessebar, Borovets, Pamporovo, Bourgas, Varna, Sozopol, Golden Sands, Slovenia, Romania, Croatia, Albena, etc. Their summer holidays include beach holidays, lakes & mountains, city breaks, cruises, coach tours, Croatia island hopping, golfing holidays; winter holidays such as ski & snowboard holidays, etc. They have different types of holidays such as self-catering holidays, budget holidays, luxury holidays, young & lively, single holidays, group holidays, tailor-made holidays, family holidays, time of your life, spa & wellness, etc. They have extras for travel insurance, car hire, extra luggage, extra legroom seats, and carriage and storage on the plane, summer and winter excursions, etc.
Compliments, complaints and tips for Balkan Holidays
If you have used any of the Balkan Holidays in the past, kindly drop your experience and feedback. Do you enjoy using their services? Did you enjoy the destinations you went to? Did you ever feel unsafe at any point in time? How would you rate their customer support? Did you feel abandoned on the trip you booked with them? How affordable are their rates? Do you feel overcharged for the value you got on their trips? How was the process of booking a trip? Was it stressful? Would you love to visit the destinations you went to again? Would you recommend them to other people?
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 1 )
Booked for Bulgaria Beach Holiday
I would recommend other people to avoid this company by all means for their poor service delivery. I had paid for a holiday with this company, but I was talking to a customer service team agent over the phone; I felt offended by some of the words she was spitting at me and told her that I wanted to cancel the order. I sent the customer service team an email indicating that I wanted a refund on the amount I had paid. However, the company emailed me back saying that they would only refund half the price? Can you even imagine that for a trip you didn’t go? I don’t recommend this company!