Toad Hall Cottages

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Toad Hall Cottages

100% Would buy here again

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J
John Coshell
We booked with this company only for us to regret and wish we never did. The destination was a dirty poorly kept cottage that does not deserve any visits. Then, there was this neighbor. An old coup...Read on
W
wrBEIRqX
H
H Hopes
I booked "the White House" at Torcross with Toad Hall Cottages. 2 weeks before I am due to start my holiday they sent me an email advising that the house next door is under going major r...Read on

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  • Ordering

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    Would buy here again
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    Booked a trip

    We booked with this company only for us to regret and wish we never did. The destination was a dirty poorly kept cottage that does not deserve any visits. Then, there was this neighbor. An old couple that couldn’t give us peace nor did they want our kids to play around our cottage. The couple kept complaining and speaking rudely to us. The customer support team and the officials we were with during the tour couldn’t listen nor look for a better room for us. The trip showed that this company has total disregard for its customers. I’ll never book holidays from this company again. Not ever again.


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    Would buy here again
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    Mr

    555


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Holiday

    I booked "the White House" at Torcross with Toad Hall Cottages. 2 weeks before I am due to start my holiday they sent me an email advising that the house next door is under going major renovation works. At NO point prior to this did they tell me this was the case. Because the house next door is literally metres from my intended holiday property I'm now going to be living on a building site for a week. Lovely and relaxing that, I'd do better on the M25. Toad Hall have behaved shamefully in their fundamental lack of transparency about this issue. They should publish on their website that the works are going on and allow potential customers to make up their own minds BEFORE handing over hard earned cash. Dreadful company, unprofessional. Beware.


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