Enjoy Travel
Reviews, experiences and complaints
Total
Enjoy Travel
“The world is a book, and those who do not travel read only a page.” – said, Saint Augustine. Travelling can teach you more than any college course. You learn about the culture of the country you visit. If you talk to locals, you will likely learn about their thinking, habits, traditions and history as well. If you travel, you will not only learn about foreign cultures but about your own as well. You will notice the cultural differences and will find out what makes your culture unique.
After returning from a long journey, you will see your country with new eyes. If you travel, you can experience things that you could never experience at home. You may see beautiful places that do not exist where you live. You may meet people that will change your life and your perception. You may try activities that you have never tried before.
About Enjoy Travel
Enjoy travel is an online car hire comparison brand, with over 12 years in a highly competitive marketplace. They’re passionate about working with the best suppliers, and constantly battling to offer the lowest prices on the internet. If you are looking for the cheapest budget option available like a trendy Fiat 500, something compact and comfy like a VW Golf, a family car such as a spacious Nissan Qashqai, or something flashy like a Mercedes E-Class convertible Enjoy Travel has it. The one thing you can be sure of is that by comparing the options together, across the big brands and the local ones too, you’ll find the cheapest deal to suit your exact requirements.
You can compare respectable brands like Hertz, Avis, Europcar, Alamo and others then indicate your pick-up location. You can see in the Enjoy Travel Website a full picture or specific details of these cars and see the full choice at any chosen place in the world.
Aside from comparing cars at over 17,000 airports across the globe, you can also compare and book your city centre car hire, from all major cities, towns, train stations, hotels and landmarks.
Products and Services of Enjoy Travel
To book online all you have to do is simply drop your location and dates in our search engine and they will serve up your wide choice of cracking car hire deals at mystifying low prices. If you have questions about your booking, you can contact their customer service and they will happily answer them.
They can offer you an amazing choice of iconic big brands and reliable local suppliers to choose from in any city centre, town, suburb, resort or other location. They spent 12 years creating a deep and diverse network of local, regional and international car hire partners. Above all, they check prices daily to ensure they constantly offer the best car hire deals on the internet.
Compliments, Complaints, and Tips for Enjoy Travel
Have you ever booked a trip through the Enjoy Travel website? If you have, we strongly encourage you to share your feedback and experiences to give others an idea of how it works. One of the best ways to do this is to leave a customer review online at ReviewsBird.co.uk for this online shop. Please don't be afraid to include both the positive and negative sides. This may help Enjoy Travel enhance its services to you and encourage them to continue the things that you like best.
Information
NR46AU Norwich
Cringleford Business Centre
United Kingdom
hello@enjoytravel.com
08459003727
Blog
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 35 )
Carhire
Utterly disgraceful company. Despite us having a clear print out at the start of the rental agreement showing minor damage and a damage report at the end of the agreement, the additional insurance policy would not pay out. They have extremely small print that states that photos must be taken at the end of the agreement. This was not made clear to us and we have the evidence at the start and end. They also picked us up at the airport in a 4 seater car despite us having 5 luggage cases, 3 children and 2 adults. The lady who picked us up was laughing as we told her it was dangerous to be in the car. Stay clear, awful customer service too.
Ditbedrijfiseenoplichter
Dit bedrijf is een oplichter
Dit bedrijf is een oplichter. Ik had een premium verzekering gekocht in Canada. De verzekering dekt niet de Noort Amerika landen. Ik moest een duur verzekering kopen, anders kreeg ik de auto niet. Mijn advies nooit een auto huren via deze website. Ze zijn iets goedkoper dan de rest maar uiteindelijk betaal je meer. #enjoytravel.com #enjoytravel # enjoy travel #fraud enjoytravel #hello @enjoytravel.com
Carrental
I made a reservation for a rental car with enjoytravel.com.
They did send me an invoice and a reservation number with “Thrifty Car rental”.
The invoice was CA $ 792,83 everything included.
When I wanted to pick-up the car, I was asked for another US $ 1 690.-
I had to cancelled the reservation and went without a car.
I asked enjoytravel.com to refund my CA $ 798.83. They never even answered me properly. They never gave me a penny back.
How would you rate a company like this?
CarHire
Arranged car pick up for 00:15 on 17 March.
Arrived at Drivalia a few minutes early to collect car to be advised that they had not received our booking from Enjoy Travel and they had no car for us! We were then advised to come back at 6am in the morning (6 hours later!) as they were receiving a delivery of cars and would have a car for us then.
Went back to the Drivalia office at 6am and it was closed. (opening hours advised were 06:00-00:30).
Tried ringing office number and Emergency mobile telephone number repeatedly, but no answer.
Waited outside the office until someone finally bothered to turn up at 7am before we could get a car.
Absolutely disgusted that had to wait 8 hours in the airport (we landed at 11pm).
I have written to EnjoyTravel and they advised I did not arrive before office closed at 00:30. Despite the fact I advised them I was in the office before 00:15. CCTV will prove that.
I emailed Enjoy Travel again on 21st April asking for a refund, but they have not bothered to reply.
Avoid at all costs, cost almost £100 for a car for 26 hours.
Not at all impressed.
Rentingacar
Apart from waisting my time and ruining my holiday plans i got no refund and they are refusing giving me a refund, eventhough the problem was wrong information on their website that only 1 year of driving license needed clearly stated. They are trying to find excuses every time i challenge them and prove them wrong but anyway will escalate this not for the money but the principle.
Carrental
We rented a car to be picked up from Belfast city airport. At the time of booking no information was clearly visible that we need to check with the rental company about driving licence requirement. Everywhere it is 1 year and that is what was mentioned as a general statement as well. When we went to pickup the car, the car rental company denied us the car and said we will not charge you and I have added that in the notes. You should be able to take refund from EnjoyTravel.
Now, when we are asking for refund they are finding excuses and not returning the money. I will definitely not do business with him again and also recommend people to be very careful. They don't know ethics of doing business and only in the market to rob people of their hard earned money.
CarrentalinLondon
I booked a car in London on 22-Mar-23. After booking I found out there is very very fine print regarding a crazy amount of documents they need and a £1,500 deposit on a £200 rental. I tried cancelling within 30mins of booking but they refused and stole my money. AVOID AT ALL COSTS! It is too good to be true and it’s more or less a legal scam. Stick with the reputable firms
Carhire
Some Costs Are More
From my experience, Enjoy travel sold me a car hire from Drivalia rental at Birmingham Airport, that was unobtainable at the price quoted. Basically the bill at least doubled with extra insurance, or you'd be required to leave a huge deposit that no reputable firm would require. I would advise using well known companies that quote the prices up front and have respect for their customers. In the hire office I witnessed a procession of disgruntled customers receiving appalling service at Drivalia. Having witnessed their attitude to customers, some of whom were guests to this country, there was no way I would allow them access to my credit card details. I had already been sold excess insurance by Enjoy travel, which turned out to be worthless at a company they represented. So I walked away 240 quid out of pocket, future customers should do the same. The old adage, if it looks too good to be true, it probably isn't, comes to mind.
Date of experience: 26 March 2023
CarHire
Absolute disgrace of a company. I paid over £270 in order to hire a car for two weeks. This included the excess charge. I paid with my debit card and the amount was deducted immediately from my account. I contacted the garage that I was going to pick the car up from (only 2 hours after my booking) and they informed me that I would need a credit card in order to release the car which I don’t have. I therefore cancelled the booking and contacted EnjoyTravel to inform them of the above. They said that I would only be refunded the £75 excess payment because I hadn’t purchased cancellation insurance. I hadn’t even moved from my chair at home. Why would I want cancellation insurance for a car I was getting 2 hours later. Enjoy Travel we’re happy to take my debit card cash so why wouldn’t that suffice ???
I have been trying to actually speak to a person at this company but getting g nowhere. Disgraceful customer service which borders on daylight robbery. So annoyed !!!
Carrental
I recently went to Malta . Unreliable, unprofessional and impolite. They just want to make money. I rented a car and never got my deposit money back.Someone scratch on the back door, seems they did this job to keep all the deposit money.I took full coverage, they did not send any report to me or the insurance company. Since you left the country they don not anser your phone. They kept the money . The worst experience I've ever had.
Write your own review
We use affiliate links on this page. If you click and make a purchase, we may receive a small commission at no extra cost to you. Thank you for your support!
