Enjoy Travel
Reviews, experiences and complaints
Total
Enjoy Travel
“The world is a book, and those who do not travel read only a page.” – said, Saint Augustine. Travelling can teach you more than any college course. You learn about the culture of the country you visit. If you talk to locals, you will likely learn about their thinking, habits, traditions and history as well. If you travel, you will not only learn about foreign cultures but about your own as well. You will notice the cultural differences and will find out what makes your culture unique.
After returning from a long journey, you will see your country with new eyes. If you travel, you can experience things that you could never experience at home. You may see beautiful places that do not exist where you live. You may meet people that will change your life and your perception. You may try activities that you have never tried before.
About Enjoy Travel
Enjoy travel is an online car hire comparison brand, with over 12 years in a highly competitive marketplace. They’re passionate about working with the best suppliers, and constantly battling to offer the lowest prices on the internet. If you are looking for the cheapest budget option available like a trendy Fiat 500, something compact and comfy like a VW Golf, a family car such as a spacious Nissan Qashqai, or something flashy like a Mercedes E-Class convertible Enjoy Travel has it. The one thing you can be sure of is that by comparing the options together, across the big brands and the local ones too, you’ll find the cheapest deal to suit your exact requirements.
You can compare respectable brands like Hertz, Avis, Europcar, Alamo and others then indicate your pick-up location. You can see in the Enjoy Travel Website a full picture or specific details of these cars and see the full choice at any chosen place in the world.
Aside from comparing cars at over 17,000 airports across the globe, you can also compare and book your city centre car hire, from all major cities, towns, train stations, hotels and landmarks.
Products and Services of Enjoy Travel
To book online all you have to do is simply drop your location and dates in our search engine and they will serve up your wide choice of cracking car hire deals at mystifying low prices. If you have questions about your booking, you can contact their customer service and they will happily answer them.
They can offer you an amazing choice of iconic big brands and reliable local suppliers to choose from in any city centre, town, suburb, resort or other location. They spent 12 years creating a deep and diverse network of local, regional and international car hire partners. Above all, they check prices daily to ensure they constantly offer the best car hire deals on the internet.
Compliments, Complaints, and Tips for Enjoy Travel
Have you ever booked a trip through the Enjoy Travel website? If you have, we strongly encourage you to share your feedback and experiences to give others an idea of how it works. One of the best ways to do this is to leave a customer review online at ReviewsBird.co.uk for this online shop. Please don't be afraid to include both the positive and negative sides. This may help Enjoy Travel enhance its services to you and encourage them to continue the things that you like best.
Information
NR46AU Norwich
Cringleford Business Centre
United Kingdom
hello@enjoytravel.com
08459003727
Blog
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 38 )
car rentals
We have had nothing but big headaches with this company. First, they charged us an exorbitant amount of money to change the car rental pickup time to a later time on the same day. When we decided to cancel the car rental, it took several phone calls (long distance – they have no toll-free number) and emails over a period of two weeks to finally get our refund. They were quick to charge more, but reluctant to provide our refund which we were entitled to according to their policy.
Car rental disaster
Same as the other reviews, i tried renting a car through this website. They did not pay the car rental company, and they gave us wrong information about the opening hours of the company, therefore we were not able to inform them about our flight delay.
Due to this delay, our reservation was considered a no-show and was canceled without any notice.
Never again.
Car Rental UK
First time booking a car with Enjoy Travel and everything seemed fine. Before picking up the car, I realised in the “fine print” you must pay the security deposit using a credit card ONLY in the name of the Main Driver. I don't have a credit card in my name, we always put it on my partner’s credit card when we rent a car. I was told over the phone I have to pay £120 for extra insurance because I don’t have a credit card in my name, otherwise I can’t rent the car. Very annoyed we would have to pay an extra £120, I brought everything they required (Passport, Driver's license, and 2 proofs of address) to the rental office. In the end I was told I couldn't rent the car because I hadn't lived in my current address for at least 3 months so did not pass the credit check. It was a Saturday, all the other offices were closed. It was then too late to cancel our paid accommodation bookings for the weekend. The entire weekend was ruined! We are still fighting to get our refund from these crooks, which they say isn’t owed because we needed to cancel 48 hours in advance. Truly appalling, and what a horrendous track record. Wish I had read other’s reviews.
Car hire
Booked car 6 months advanced. After londing in Poznan airport, headed to the Global Rent Office where two customers where shouting with member of staff. After 20 minutes of arguing both unhappy customers left office. So finally I can get to the office to get my car. Member of staff after checking my booking informed me that my booked car was not returned by previous customer and they do not have car for me. I have asked if they have any other car been informed that they do not have any car and only option is to fully refund my payment. So I tried to contact Global rent and Enjoy Travel, because we where picking up car after 6pm UK time none numbers where working as those numbers operate in office hours Monday to Friday. So only the options was leave message on contact form on Enjoy travel website. So I Send them quick message. Received email back that my booking is active not canceled as been inform in Global office. Enjoy Travel ask me some additional questions so I have replied and did not hear from them. I asked 3 company’s if they have any car to rent with no luck. As leaving airport I have asked last car renting company and after 6 of them with out any car available I have manage to booked car so I asked Enjoy travel to cover that cost as no refund been received for original booking and no reply. Enjoy travel left me and my family without car which was booked 6 months advance, no even trying to help me or reply to my emails
Car rental enquiry
Terrible and sneaky
In April, I enquired online about a car rental in Munich for next July. The car would have been from Enterprise
Enjoy said that they could not send the voucher due to 'technical problems'. When I did get it, I noticed that instead of unlimited mileage, they only allowed 100km/day. I queried this immediately and told them that if they could not match other identical offers with unlimited, or, at least 3x, the mileage, I did not want to proceed with the booking
They then cancelled my 'booking'. The next day, the debited my account €41 and refuse to give it back
Then then sent an email that states ‘booking not yet confirmed. Please wait for your voucher’. I never received a voucher
I contacted Enterprise who told me that they never received a booking on my behalf for Enjoy and received no money
In addition, this all happened within 72 hours which should fall within the 'cooling-off' period for online purchases
Their attitude has been 'Tough!'
Please do not support businesses that operate in this manner. If one reads many of the reviews on various sites, this company is not consumer-friendly, to say the least
Car hire
This company Website is rubbish never hire car from them ...they are robbers and the cars are useless the price for their cars is not worth it please no one hire their cars ...the staff are rude and their terms and conditions are a whole heap of lies ....never ever again
Car Rental
Never again. Their invoice doesn't clearly state whats their pick up timing. They state start and end of rental and pick up location and its time. Even when we reached pickup location at the time of operation, our booking wasn't there in their system and now they say we have to pick up at the start of rental with no mention of that in their invoice. Worst one we have come across. Very bad customer service too.
Car rental in Greece
I used this company on two occasions. On both I had to pay before renting a car. On the first, they wouldn’t let me rent a car when I got to the counter as I did not have an international driver’s license, yet no where did they mention I needed one when I paid. Hertz and Avis let me rent cars without an international driver’s license. On the second occasion, my flight was delayed and so I wasn’t able to rent the car I paid for. They did not want to refund me for either instance.
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