Reviews, experiences and complaints
When booking a holiday nowadays, with so many cheap offers being advertised all over the web, it is important to be mindful which company you are deciding to align yourself with, since many will promise low prices but be unattentive or try to rip you off if you happen to have an inconvenience or want to make changes. But many customers have spoken, they have demanded companies to improve their services, flexibility and protection and there are companies who are listening and are providing customers with the support and protection they deserve. One company who claims to guarantee customers lots of benefits and the possibility of changing or cancelling holiday dates and destinations without suffering losses is EasyJet Holidays. Read our customer reviews to find out if they have lived up to their claims and see if they felt satisfied with the advantages this company provides.
About EasyJet Holidays
On the 14th of December 2004, EasyJet and Hotelopia launched the co-branded EasyJet Hotels booking service and, some years later in 2007, they expanded its business by launching EasyJet Holidays as well, which offers Travel Trust Association (TTA) protected package holidays made up of a combination of EasyJet flights and Hotelopia accommodation products. Clients only have to make one booking which includes flights and accommodation, with flexible choices such as adding extra luggage or return transfers, and can expect to get offers for any kind of vacation they are thinking of like beach holidays, city destinations, ski trips and more. EasyJet Holidays provides accommodations to all the airline's routes. It also provides a broad range of prices, so users can find really cheap holidays or really luxurious escapes.
Products and Services of EasyJet Holidays
EasyJet Holidays packages include hotel, flights, 23kg bag and transfers if you are going on a beach holiday. It also provides customers with a Protection Promise, which was launched recently and allows customers to get a full refund (except for the deposit, which will be returned as a credit voucher) up to four weeks before departure, Best Price Guarantee and flexibility to change plans. Their Protection Promise also allows customers to make a deposit starting at £60 to secure their holidays and pay for the rest of their vacation up to 45 days before departure, effectively spreading the cost of it. It also offers additional protection and guidance in case their customer’s holidays are impacted by Covid. You can find out more information related to their coronavirus (COVID-19) response on their main page. EasyJet Holidays are ABTA members and all of their package holidays sold in the UK are fully protected by the ATOL scheme.
Compliments, Complaints and Tips for EasyJet Holidays
If you have already booked a holiday or gone off on an EasyJet Holidays trip, we would love to hear about your experience. Do you think it was worth it to book your holiday through EasyJet Holidays? Did they provide all of the services and advantages that you expected from them? Did you experience any inconveniences or difficulties? Do you have any tips for future clients or for EasyJet Holidays? Your feedback can be very useful to other readers who are considering booking their holidays with this company, so don’t hold back on all the details of your trip.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 1 )
Easyjet canceled our flight at the last minute and it was a major inconvenience as we had made our plans for our holidays. We were stuck and our holiday was ruined. If they were to cancel, at least do it early so that people can make other flight and holiday arrangements. I feel wasted. Also, they are no longer a cheaper airline compared to others. It is better to book flights with other airlines and not EasyJet. My experience with them was horrible and I will not be booking with them. I do not recommend this airline to anyone as you will only be frustrated.