Boilers and heating systems aren’t overly complicated, but they are expensive. Requiring professional installation and maintenance, home boilers and heaters keep our United Kingdom homes warm in Winter and moderate in Summer. It is in Wintertime that boilers and heaters earn their keep in our homes by warming homes from the cold outside. Homeowners and landlords usually don’t like to interact with heating industry professionals as this is a costly exercise. Keeping a boiler and heating system in working order requires a maintenance schedule and due diligence. Perhaps you’ve searched for help in fixing, installing or replacing your boiler or heater, but you’ve become even more confused. A name you might have seen is Hometree. This company specialises in the servicing of boilers, heaters and home care. Read reviews of real-world customers and their experiences of using Hometree’s maintenance services, dealing with their staff and their customer service to make am informed decision on whether or not to engage with this company in business.
Hometree was launched in 2016 with its headquarters in London, England. This company offers homeowners and landlords with boiler and heater maintenance services structured in transparent ways with no hidden costs or complex contracts. They offer annual boiler service, wider central heating systems, gas boilers, flue, controls, home electronics, drains, plumbing, and gas supply piping changes. Their prices include all parts and labour, 24-hour emergency service and unlimited callouts with no price-hikes during contract periods. Customers can select their maintenance package according to their needs and budget with 3 packages available from covering only the home boiler with an annual service to full service to the entire heating and boiler systems, plumbing and home electronics interfaces.
Products and Services of Hometree
Hometree offers customers 3 levels of service, from a basic package to a comprehensive list of maintenance services. The first package, called “Your Boiler”, offers an annual boiler service, maintenance on the gas boiler, flue and controls. The second package, “Your Heating”, builds on the first package and adds maintenance to the wider central heating system. “Your Home” is the third package and adds plumbing, drains and home electronic controls to your annual boiler service, gas boiler, flue, controls and wider central heating maintenance. A customer can select the care package, select their payment options of monthly or annual, and Hometree will secure payment via debit order. Callouts requested by customers are completed within 48 hours. Requesting assistance can be made 24 hours a day via their website or call centre.
Compliments, Complaints and Tips about Hometree
If you’ve made use of Hometree’s maintenance and servicing for your heating system, we invite you to please share your experiences and reviews. How did you find their replacement parts? Did they repair your boiler properly the first time? Did Hometree hike the price during your contract? Were there other costs no disclosed to you in the contract? How would you rate their customer service? Would you recommend Hometree? Read our other customers’ reviews and experiences of Hometree’s boiler and heating system care services, their engineers’ service and their customer support.
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