247 Home Rescue

Reviews, experiences and complaints

Order 6
Service 6
Price 6
Delivery 5

Total

5.8
50.0% would buy here again

247 Home Rescue

Introduction

247 Home Rescue is a leading provider of boiler breakdown and home emergency cover. With a nationwide network of certified engineers, they offer 24-hour availability and unlimited call outs. Their excellent customer rating on Trustpilot speaks to their commitment to providing quality service. Whether you need a new boiler, boiler cover, appliance cover, or home emergency cover, 247 Home Rescue has a range of options to suit your needs.

Nationwide Coverage

One of the standout features of 247 Home Rescue is their nationwide coverage. Their network of certified engineers are not only Gas Safe registered but also Covid Aware. This means that no matter where you are in the country, you can rely on 247 Home Rescue to provide prompt and reliable service. Whether you're dealing with a boiler breakdown or a home emergency, their engineers are equipped to handle the job.

24-Hour Availability

When it comes to home emergencies, timing is everything. That's why 247 Home Rescue offers 24-hour availability for their claims helpline. No matter the time of day or night, you can always reach out to their team for assistance. Whether you've experienced a burst pipe, a boiler breakdown, or any other home emergency, their team is ready to help. This level of availability provides peace of mind and reassurance, knowing that help is just a phone call away.

Unlimited Call Outs

Another standout feature of 247 Home Rescue is their unlimited call outs policy. Unlike some providers who limit the number of claims you can make, 247 Home Rescue allows you to make new claims on their policies as many times as you need. This means that no matter how many home emergencies you face, you can count on 247 Home Rescue to be there for you. Their commitment to providing unlimited call outs shows that they genuinely care about their customers and are always happy to help.

Excellent Customer Rating

Don't just take our word for it, 247 Home Rescue is rated Excellent on Trustpilot with thousands of reviews. This is a testament to their commitment to providing top-notch service and customer satisfaction. Their customers rave about their prompt response times, professional engineers, and overall positive experience. With such a high customer rating, you can trust that 247 Home Rescue will go above and beyond to meet your expectations.

"The best way to find yourself is to lose yourself in the service of others." - Mahatma Gandhi

Conclusion

247 Home Rescue is a trustworthy and reliable provider of boiler breakdown and home emergency cover. With their nationwide coverage, 24-hour availability, unlimited call outs, and excellent customer rating, they are a top choice for homeowners seeking peace of mind and protection. Whether you're in need of a new boiler or want to ensure that your home is covered in case of emergencies, 247 Home Rescue has the options to suit your needs.

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Information

Parkhill Business Centre
BB12 6TG Burnley
Parkhill Business Centre
United Kingdom
enquiries@247homerescue.co.uk
03453192247

Reviews, experiences and complaints

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Spotlight: What do our customers say?

A
Andrew Gallagher 3 years ago
9.5
247 Home Rescue are legit and just as their name suggests, they will come to help repair your boiler as was in my case. My boiler stopped functioning at 9 pm and I am glad they answered my c...
K
Karl 11 months ago
2
Awful. Not sure how the regulator allows them to operate
This is one of the cheapest providers but HANDS DOWN the worst.

They never come to appointments just rearrange and...

All reviews ( 2 )

Boiler repair

247 Home Rescue are legit and just as their name suggests, they will come to help repair your boiler as was in my case. My boiler stopped functioning at 9 pm and I am glad they answered my call when I called and the engineer and his partner came an hour after I called. They were very professional and friendly and explained what the issue was and repaired it. They were very helpful and asked that we call them in case we encounter any problem but it has been 2 months now and I haven’t encountered any problem. They did a good job and I recommend them to anyone with boiler or heating problems.

A
Andrew Gallagher 3 years ago
10
Order
10
Service
10
Price
8
Delivery
9.5
Total
Would buy here again?

BoilerService

Awful. Not sure how the regulator allows them to operate
This is one of the cheapest providers but HANDS DOWN the worst.

They never come to appointments just rearrange and rearrange. So once you have taken a day off work to be at home they cancel the night before. Over and over again.

Employees in back office are based in India and have terrible customer service. Cant even lodge a complaint. They refuse to take one. Unbelievable!

Avoid this company like the plague.

Follow up: 7 December 2023 They finally sent an amateur "engineer". His fiddling ended up breaking the central heating system completely.

They promised to send someone to rectify it within 24 hours. Noone bothered to turn up. My 83 year old mother is freezing to death. What and awful company. Having to seek out a local boiler engineer to rectify what they broke.

Complaints department told me to sod off.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Date of experience: 28 November 2023

K
Karl 11 months ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

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