Origin Broadband

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Origin Broadband

100% Would buy here again

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H
Harry Coolidge
Of all the customer services I have ever worked with, Origin Broadband is the worst of them all. I had a problem with my wifi connection but when I contacted the customer support service, they took...Read on

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    Would buy here again
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    11mbs monthly subscription

    Of all the customer services I have ever worked with, Origin Broadband is the worst of them all. I had a problem with my wifi connection but when I contacted the customer support service, they took 1 full hour before answering the call. What’s worse, before I got to the technician, I had to pass through a long process that took hours and the customer team was also shifting me from one customer agent to the other. I even got mad when I realized that they had cut my service for no viable reason at all. Even though they have promised to bring it back in about two hours, the experience can be humbling especially if you had some urgent online meetings.


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Origin Broadband

The quality of your broadband service determines how connected you will be to the internet and the strength f the connection. There are a lot of broadband providers in the market and it is possible to be confused. However, not all broadband deals are of good quality, so you have to be careful when making a choice. One of the first things you should do when choosing a broadband service is to shop around. The more you shop around, the more you find better options that come at reasonable prices. If you are interested in getting a good broadband service, you could check out Origin Broadband. However, you should read customer reviews about Origin Broadband here before you patronize them.

About Origin Broadband
Origin Broadband is a company that was founded in 2011 in the UK. They pride themselves on providing better choices to people who feel they are left behind in the digital world. They assert to be the first to provide superfast speed to their customers. They also state that they are customer-centric and this mentality has brought them a lot of recognition and hard work. They claim that their customer support team is full of people who are down-to-earth, friendly and knowledgeable. You can contact them through their phone number, send a mail to them or follow them on their social media platforms. You can also chat with them live on their website. You can make payment through credit or debit cards. They provide more information about their range of services, their charity works and other things they do on their website. They claim to also provide original and unique entertainment content when you upgrade to their TV.

Products and services of Origin Broadband
Their services include broadband services which come in different packages. For 19 pounds a month, you get 11 Mbps which is good for watching videos, browsing the web and connect a few devices. For 23 pounds a month, you get an unlimited fibre deal for 36 Mbps. This broadband plan is for those who want faster speeds and an unlimited fibre plan. For 27 pounds a month, you get their most powerful broadband package for 67 Mbps, which is the fastest speed they have. In addition to their packages, you get 24/7 support from their UK-based team and no hidden charges for 18 months of service. You can also upgrade to their origin tv and have access to exclusive sports, over 40,000 hours of on-demand content, over 150 channels, etc. for 18 months.

Compliments, complaints and tips for Origin Broadband
If you have used any of Origin Broadband services in the past, kindly share your experience and feedback. Did you enjoy your internet connectivity when you used their broadband services? What can you say about their customer service? Were charged any hidden costs? Do you have any advice for them? Do you have total freedom over your subscription plans or not?  Do you think they provide value commensurate with their rates? Would you recommend Origin Broadband to others?