DirectSaveTelecom

Reviews, experiences and complaints

Order 5
Service 5
Price 6
Delivery 4

Total

5
50.0% would buy here again

DirectSaveTelecom

DirectSaveTelecom: A Reliable and Affordable Option for Telecom Services

When it comes to choosing a telecom service provider, reliability and affordability are two key factors that people consider. In this regard, DirectSaveTelecom has established itself as a strong contender in the market. With its wide range of services and commitment to customer satisfaction, it is no wonder that DirectSaveTelecom has gained a loyal customer base over the years.

Reliability:

One of the standout features of DirectSaveTelecom is its reliability. Whether it's phone, broadband, or TV services, DirectSaveTelecom has consistently proven to deliver a reliable connection. This is especially important in today's digital age where being connected is essential for both work and leisure. With DirectSaveTelecom, you can rest assured that your connection will be stable and consistent, allowing you to stay connected without interruptions.

Affordability:

In addition to reliability, affordability is another area where DirectSaveTelecom shines. With competitive pricing and a variety of packages to choose from, DirectSaveTelecom offers options that cater to different budgets and needs. Whether you're a heavy internet user or someone who only needs basic services, DirectSaveTelecom has a plan that suits your requirements without breaking the bank. This is particularly appealing to those who are looking to save money on their monthly bills without compromising on quality.

Excellent Customer Service:

Another aspect that sets DirectSaveTelecom apart from its competitors is its commitment to excellent customer service. The company understands that providing top-notch support is crucial in building long-lasting relationships with customers. Their dedicated customer support team is knowledgeable, friendly, and always ready to assist with any queries or issues that may arise. Whether it's a technical problem or a billing question, DirectSaveTelecom ensures that their customers are well taken care of, enhancing their overall experience.

Wide Range of Services:

DirectSaveTelecom offers more than just telecommunication services. They also provide additional offerings such as mobile plans, home security services, and even energy options. This allows customers to consolidate their services under one provider, simplifying their lives and potentially saving them even more money. With DirectSaveTelecom, you can enjoy the convenience of having all your telecom needs met in one place.

A Quote to Inspire:

As the famous entrepreneur Richard Branson once said, "Every great business is built on friendship." This quote resonates with DirectSaveTelecom's approach to customer relationships and their dedication to providing a personalized experience for their customers.

Conclusion

In conclusion, DirectSaveTelecom is a reliable and affordable option for telecom services. Their focus on reliability, competitive pricing, excellent customer service, and wide range of offerings make them a strong contender in the market. With DirectSaveTelecom, you can trust that your connection will be consistent, your bills will be reasonable, and your needs will be met. If you're in search of a telecom service provider that ticks all the boxes, DirectSaveTelecom should be at the top of your list.

We Want to Hear from You!

Have you tried DirectSaveTelecom? Do you have any comments or feedback about their services? We would love to hear about your experiences. Please leave a review and share your thoughts with us and other users on ReviewsBird. Your insights can help others make an informed decision and guide DirectSaveTelecom in enhancing their services in the future. Join the conversation today and let your voice be heard!

Information

Direct Save House, Unit 2 Century Court, Tolpits Lane, Watford
WD18 9RS Watford
Direct Save House, Unit 2 Century Court, Tolpits Lane, Watford
United Kingdom
customerservices@directsave.co.uk
01923709709

Reviews, experiences and complaints

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Spotlight: What do our customers say?

T
Tony Ferrera 2 years ago
8
It has been over two weeks since I asked for an internet upgrade. I needed to upgrade to 100 Mbps as my online work depends on a fast internet connection. I was told to get a new router as u...
P
Pete 3 months ago
2
I had Broadband installed in August 2023. It didn't work properly, with poor and intermittent service. They eventually sent out an engineer and I was told this would be free of charge....

All reviews ( 2 )

nternet upgrade

It has been over two weeks since I asked for an internet upgrade. I needed to upgrade to 100 Mbps as my online work depends on a fast internet connection. I was told to get a new router as upgrading was not possible on the 30 Mbps router. After spending extra cash on the new router, I stayed for 3 days without an internet connection as they were unable to link my router to their system. After endless calls, they came and finally reconnected me to the upgraded internet package. I don’t understand why they couldn’t do that in the first place.

T
Tony Ferrera 2 years ago
Order
8
Service
8
Price
10
Delivery
6
Total
8
Would buy here again?

Broadband

I had Broadband installed in August 2023. It didn't work properly, with poor and intermittent service. They eventually sent out an engineer and I was told this would be free of charge. They fixed the faulty box in November and today (8th January) I received their invoice for £193 for the engineer call out. Shocked? Obviously I called them to get the mistake rectified, only to be spoken to with contempt and rudeness by unhelpful so called "Service Agents". Even after speaking to a "manager" they flatly refused to remove the engineer charge (or even reduce it). Absolutely dreadful company: their policy is "once we have them in contract we can totally rip them off". My advice? Don't use them and if you do, certainly don't trust them!

P
Pete 3 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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