
DirectSaveTelecom
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nternet upgrade
It has been over two weeks since I asked for an internet upgrade. I needed to upgrade to 100 Mbps as my online work depends on a fast internet connection. I was told to get a new router as upgrading was not possible on the 30 Mbps router. After spending extra cash on the new router, I stayed for 3 days without an internet connection as they were unable to link my router to their system. After endless calls, they came and finally reconnected me to the upgraded internet package. I don’t understand why they couldn’t do that in the first place.
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