Metrofone

Reviews, experiences and complaints

Order 3.3
Service 4
Price 4.7
Delivery 4

Total

4
33.3% would buy here again

Metrofone

Review: Metrofone - The Best Mobile Phone Deals in the UK

Metrofone is a mobile phone retailer that offers some of the best deals on the market. Their prices are always low, their deals are straightforward, and their UK-based customer service team is always ready to assist you in finding the perfect mobile phone deal to suit your needs. Whether you're looking for a brand new smartphone, a pay monthly contract, or a SIM-only deal, Metrofone has you covered.

Extensive Selection of Phones and Contracts

Metrofone boasts a top-notch selection of mobile phones, catering to all budgets and preferences. From high-end smartphones like the latest iPhone and Samsung Galaxy models to mid-range and budget handsets, Metrofone ensures that there's something for everyone. With brands ranging from Huawei to Motorola, Nokia to Alcatel, you'll find a vast array of options at Metrofone.

"The best way to predict the future is to create it." - Peter Drucker

Unbeatable Prices and Additional Perks

One of the standout features of Metrofone is their commitment to offering fantastic prices on their mobile phone deals. They understand that paying through the roof every month for a high-end smartphone is not ideal. That's why they strive to provide great smartphone deals even on their high-end handsets. Plus, they offer cashback deals and partner with EE to provide free roaming and other perks.

Exceptional Customer Service and Network Partnership

When you shop at Metrofone, you can expect exceptional customer service. Their UK-based team is knowledgeable and dedicated to ensuring that you have the best shopping experience. As for their network partnership with EE, you can rest assured knowing that EE is the UK's leading mobile communications network, known for its stellar service and connectivity worldwide.

Affordable SIM-Free Handsets and SIM-Only Deals

If you're not interested in a pay monthly contract, Metrofone has you covered with their range of SIM-free smartphones. Whether you're eyeing the latest iPhone or need something affordable to tide you over, Metrofone has something to suit your needs. Additionally, they offer EE SIM-only deals, giving you the option to keep your current handset and enjoy affordable monthly contracts.

Exclusive Next Day Delivery and Excellent Support

Once you've found your perfect product on the Metrofone website, you can benefit from their exclusive next day delivery service. And if you have any questions or need further assistance, their customer service team is just a phone call away. Metrofone's UK-based team is ready to listen to your needs, answer your burning questions, and provide expert industry knowledge.

Conclusion

Metrofone is undoubtedly one of the best mobile phone retailers in the UK. With their extensive range of phones and contracts, unbeatable prices, exceptional customer service, and network partnership with EE, they offer a comprehensive and enjoyable shopping experience. Whether you're a tech enthusiast looking for the latest flagship phone or someone on a tight budget, Metrofone has the perfect deal for you.

Leave Your Review

We hope you found this review helpful in your search for the best mobile phone deals. If you've had experience shopping with Metrofone, we'd love to hear about it. Leave your review below and let us know how Metrofone served your needs. Your feedback helps us and other shoppers make informed decisions. Happy shopping!

Information

KTM Online Ltd, Unit 5, Bracknell Enterprise Centre,
RG12 1NF BRACKNELL
KTM Online Ltd, Unit 5, Bracknell Enterprise Centre,
United Kingdom
hello@metrofone.co.uk
03339001144

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

C
Craig Simpson 2 years ago
8
This is my second time buying Metrofone a phone and this time was even better than last. In my first instance, I ordered a Samsung phone on a great affordable deal and it was delivered the f...
P
Paul Campbell 4 months ago
2
I purchased a new phone of Metrophone, and the Pac code would not transfer, I phoned Metrophone on hold 45 minutes, I was told it was a sim problem, The New sim was sent out but would still...
P
Paul.Malcolm 13 days ago
2
Ordered 2 phones. Both took 5 days to come. All other online companies were next day delivery!!!

Set up both accounts on the my Vodafone app to fine out the monthly bill is twic...

All reviews ( 3 )

Bought iPhone 12

This is my second time buying Metrofone a phone and this time was even better than last. In my first instance, I ordered a Samsung phone on a great affordable deal and it was delivered the following day by noon. I’m saying this time was better than the last one because delivery OF MY iPhone 12 this time was done within 8 hours. What’s more, I used to receive emails to update me on the progress of the order until I confirmed it as delivered. I have used one of their devices and I attest they have superb quality mobile devices. The company’s services are great and faultless. I’ll buy from them again!

C
Craig Simpson 2 years ago
Order
6
Service
8
Price
10
Delivery
8
Total
8
Would buy here again?

NewcontactiPhone

I purchased a new phone of Metrophone, and the Pac code would not transfer, I phoned Metrophone on hold 45 minutes, I was told it was a sim problem, The New sim was sent out but would still not work so decided to return the phone, had to phone up again to be told the phone had been sent back damaged, which I disputed as it never worked, I had taken screen shots of all the sides front and back, but got told they had been taken in the wrong light, emails ignored phone calls never returned, and this has gone on for over 2 months, in the end the phone waa returned with NO DAMAGE, the phones might be cheap but the service is CHEAPER, shocking customer service, AVOID AT ALL COSTS.……SCAMMERS.……

P
Paul Campbell 4 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

2mobiles

Ordered 2 phones. Both took 5 days to come. All other online companies were next day delivery!!!

Set up both accounts on the my Vodafone app to fine out the monthly bill is twice what I agreed too. £92 per phone instead of £46.
I called Vodafone and they told me to contact Metrofone.
Their customer service is terrible.

Ifs I had known how bad this company is, I would have ordered elsewhere or gone straight to Vodafone.

Do not order from here!!

P
Paul.Malcolm 13 days ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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