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Ultamodan
Reviews, experiences and complaints
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Ultamodan
If you are looking for a retail store that sells the latest fashion trends at affordable prices, and a place where you can shop a broad range of categories like dresses, skirts, trousers, activewear and sleepwear, it is good to look for a store that not only offers what you need and want in terms of fashion, but that it also upholds positive values for society, helps the community around them and provides good services for their customers. We recommend you read our customer reviews to find out if they have had a positive experience with their purchases at Ultamodan and if they enjoyed the services they offer clients and their community.
About Ultamodan
Ultamodan, based in City Road, London, is an online store founded in 2018 that provides customers with the latest in women's fashion at affordable prices. They carefully select looks from their fulfilment centres in China and ship them to almost every country. It was created by a female entrepreneur who is dedicated to empowering women through fashion and claims to have created a female community around the company who support each other, give each other confidence and break down limiting structures. Ultamodan is an official sponsor and donates to The Pennine Domestic Abuse Partnership, which provides help to domestic abuse victims or those at risk of any form of domestic abuse. Each year around 2 million people in the UK suffer some form of domestic abuse and around 1.3 are females. The Pennine Domestic Abuse Partnership is a safe place for children and adults to seek support and guidance.
Products and Services of Ultamodan
Ultamodan sells bottoms such as skirts, shorts, leggings, trousers, jeans and more. It sells athleisure, sleepwear, activewear, coats, jackets, dresses and they even have a Bridal Collection with bridal dresses and bridesmaids’ dresses as well. At Ultamodan they have partnered with Klarna so customers can pay within 30 days with 3 interest-free instalments and with no fees and no need for upfront payments. The cost of their Standard Shipping within the UK is £3.99 and it takes from 16 to 24 days, and their Express Shipping’s fee is
£14.99 and can take from 8 to 14 business days. Customers also have a Track My Order service which they can access on the platform after making their purchase. Ultamodan has a 90-day returns policy and the customer will be fully reimbursed. You can also get a 10% discount with the code EMPOWERME10 at checkout!
Compliments, Complaints and Tips for Ultamodan
Have you already done shopping with Ultamodan? Did you like the quality and the fit of the items that you purchased? Did you find their delivery service to be effective and attentive? Did you enjoy some of the features that Ultramoda offers such as discounts and Klarna payments? Would you recommend this online store to other customers? Your experience and feedback are much appreciated since it can be really useful to other users who have not yet shopped with Ultamodan but are thinking of doing so.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 83 )
Button Up Plus Size Faux Leather Shacket
We placed this order on 2nd Dec 2021 as a Christmas present. It never arrived. Christmas came and went. Chased numerous times. Very nice emails promising us the goods had been dispatched when they clearly hadn't - incidentally the emails were all duplicates - standard responses clearly not even read. End of January we requested a refund after we were bored of hearing how delighted they were to tell us our goods had been despatched again but to no avail. They promised us a full refund on - amazing as we had already been told the goods had been despatched several times!!! They promised a refund on 14th Feb 2022 - the money still isn't in our account. I really cannot say anything good about this company - avoid them - goods don't arrive and refund? we are still waiting
Fur longline coat
ABSOLUTE RIP OFF COMPANY!!! Purchased coat 11/11/2021 still waiting 20/02/2022 for it even to be sent out!! Was offered an refund -after being told to be more patient with delivery times( I had waited 12 weeks at this point already) Will not answer my emails now!!! 4 months and coat status is still sitting on waiting for dispatch ? absolutely shocking service -AVOID THIS COMPANY
IF I COULD, I WOULD GIVE THEM NO STARS BECAUSE THEY DESERVE NOTHING. I ordered a black ruffle dress for my birthday, 8 November 2021. Fast forward to February 2022 I have not gotten my dress. DO YOURSELF A FAVOUR AND DO NOT BUY ANYTHING FROM THIS SHOP. T
Nothing
Complete SCAM... ordered a Coat in September. It never arrived. They said there's a delay, i demanded a £45 credit. We are now in February!! DO NOT USE THIS RIP OFF COMPANY
a bathrobe
SCAM FRAUD AVOID! This company will take your order and your money, and never ship your item. I've been repeatedly reaching out to ask when this item will ship, to be told a timeline is not available. Please avoid putting yourself though this and AVOID this company. There is obviously something shady going on.
Coat
Absolutely disgusting company - they don’t reply to anything and I had to get Klarna involved - luckily I had only paid a third so as far as I know I’ve only lost this but intend to pursue through klarna
I usually read reviews but got caught out at Xmas - never again - scamming bastards
Jacket
The order was placed and never fulfilled over a month later, so I asked for a refund. They said no, so I demanded one. Almost 3 months later I have not received a refund and when I inquired again, they said they couldn't give one and that I had to go through my bank to get it. The quality of clothing is not worth the headache.
A Jacket
A placed my order on the 3rd October and my payment was taken straight away. I had not received my order by the 11th December so requeted my payment back, the order was promptly cancelled and I was told I would be refunded. I had not received my payment back by 11th January so I messaged them which they ignored. As of 22nd January I have still not receive my payment back.
I tried to buy a jacket
I wish I had seen this site before I gave them my money. I ordered a jacket in November 2021 & I am aware that there are shipping issues but at this point I just want my money back. It's impossible to reach anyone there. Also, when I try and check my status now it says there is no record of it and I can't get into my account. I'm starting to think this is a scam.
coat
DO NOT BUY from this company. I ordered a coat over two months ago and it has not shipped. They keep giving me the same canned response that they are very busy and that my order has been "assigned great priority." NEVER AGAIN!!
