Ultamodan

Reviews, experiences and complaints

Order 3
Service 2.7
Price 3.2
Delivery 2.6

Total

2.9
27.7% would buy here again

Ultamodan

If you are looking for a retail store that sells the latest fashion trends at affordable prices, and a place where you can shop a broad range of categories like dresses, skirts, trousers, activewear and sleepwear, it is good to look for a store that not only offers what you need and want in terms of fashion, but that it also upholds positive values for society, helps the community around them and provides good services for their customers. We recommend you read our customer reviews to find out if they have had a positive experience with their purchases at Ultamodan and if they enjoyed the services they offer clients and their community.

About Ultamodan

Ultamodan, based in City Road, London, is an online store founded in 2018 that provides customers with the latest in women's fashion at affordable prices. They carefully select looks from their fulfilment centres in China and ship them to almost every country. It was created by a female entrepreneur who is dedicated to empowering women through fashion and claims to have created a female community around the company who support each other, give each other confidence and break down limiting structures. Ultamodan is an official sponsor and donates to The Pennine Domestic Abuse Partnership, which provides help to domestic abuse victims or those at risk of any form of domestic abuse. Each year around 2 million people in the UK suffer some form of domestic abuse and around 1.3 are females. The Pennine Domestic Abuse Partnership is a safe place for children and adults to seek support and guidance.

Products and Services of Ultamodan

Ultamodan sells bottoms such as skirts, shorts, leggings, trousers, jeans and more. It sells athleisure, sleepwear, activewear, coats, jackets, dresses and they even have a Bridal Collection with bridal dresses and bridesmaids’ dresses as well. At Ultamodan they have partnered with Klarna so customers can pay within 30 days with 3 interest-free instalments and with no fees and no need for upfront payments. The cost of their Standard Shipping within the UK is £3.99 and it takes from 16 to 24 days, and their Express Shipping’s fee is
£14.99 and can take from 8 to 14 business days. Customers also have a Track My Order service which they can access on the platform after making their purchase. Ultamodan has a 90-day returns policy and the customer will be fully reimbursed. You can also get a 10% discount with the code EMPOWERME10 at checkout!

Compliments, Complaints and Tips for Ultamodan

Have you already done shopping with Ultamodan? Did you like the quality and the fit of the items that you purchased? Did you find their delivery service to be effective and attentive? Did you enjoy some of the features that Ultramoda offers such as discounts and Klarna payments? Would you recommend this online store to other customers? Your experience and feedback are much appreciated since it can be really useful to other users who have not yet shopped with Ultamodan but are thinking of doing so.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

T
Tracy 2 years ago
5
THE WORST EXPERIENCE IVE HAD WITH ANY COMPANY!!!!!!!!
My experience all stats in January 2022 TRIED to order a jacket for winter and for 3 months i got the run around THEN after the 3...
N
Niki Miles 2 years ago
4
Easy to buy the blue fluffy jumper. I hadva confirmation email. After that nothing. That was 10th December 2021. I emailed several times. Rubbish automated excuses. I got suspicious and phi...
N
Nicola Ratcliffe 2 years ago
3
Awful company..ordered a product which didnt arrive in time stated.Chased up order on numerous occasions.In the end I cancelled the order and received an email to confirm I would receive a r...
J
JNelson 1 year ago
3
If no stars was an option I would choose that. I placed an order for pajamas in November (Re: Order #US21958 confirmed) and still nothing other than messages that do not agree to cancel my o...
p
paula s 2 years ago
3
Con artists - neither goods or refund received - I have a detailed train of emails explaining issues with processing department etc. etc. at one stage I received a text message informing me...

All reviews ( 83 )

Aviator jacket faux suede

THE WORST EXPERIENCE IVE HAD WITH ANY COMPANY!!!!!!!!
My experience all stats in January 2022 TRIED to order a jacket for winter and for 3 months i got the run around THEN after the 3 months YOUR COMPANY gave me a gift card for the jacket so dummy me TRIED to order the same jacket still no jacket long story short IM STILL WAITING ON MY REFUND!!!!!!!! WILL NEVER ORDER FROM THIS COMPANY AGAIN AND WILL MAKE SURE NONE OF MY FRIENDS ORDER FROM HERE EITHER!!!!!!!!

T
Tracy 2 years ago
Order
8
Service
2
Price
8
Delivery
2
Total
5
Would buy here again?

Blue Fluffy Jumper

Easy to buy the blue fluffy jumper. I hadva confirmation email. After that nothing. That was 10th December 2021. I emailed several times. Rubbish automated excuses. I got suspicious and phined their custoner service number 3 times- all advisers busy. Utter lies..I want to prosecute Ultamodan but not sure how but I paid £37 approx with a bank statement to prove it and no jumper 4 months later. Do not buy from these Morons. Now their website is being updated so I cannot email them. I think we all need to prosecute them and get our money back but how??

N
Niki Miles 2 years ago
Order
8
Service
2
Price
4
Delivery
2
Total
4
Would buy here again?

Long gilet

Awful company..ordered a product which didnt arrive in time stated.Chased up order on numerous occasions.In the end I cancelled the order and received an email to confirm I would receive a refund.This was easily over 5 weeks ago and I still have not received my refund.
The company is now not returning my emails.
Disgusting company.

N
Nicola Ratcliffe 2 years ago
Order
4
Service
2
Price
4
Delivery
2
Total
3
Would buy here again?

Pajamas

If no stars was an option I would choose that. I placed an order for pajamas in November (Re: Order #US21958 confirmed) and still nothing other than messages that do not agree to cancel my order but just say “I've forwarded your order for urgent processing, we will notify you as soon as the order is dispatched.” That is a bald-faced lie. This outfit is unethical and fraudulent.

J
JNelson 1 year ago
Order
6
Service
2
Price
2
Delivery
2
Total
3
Would buy here again?

Cape

Con artists - neither goods or refund received - I have a detailed train of emails explaining issues with processing department etc. etc. at one stage I received a text message informing me that the refund had been processed - unfortunately it did not reach my bank account - suspect the whole purpose was to ensure that I did not raise a dispute with my bank which has to be done within a 120 day period after placing the order for anyone else who falls into their trap - ask for a charge bank claim to be activated- empowering women - they're having a laugh

p
paula s 2 years ago
Order
2
Service
2
Price
6
Delivery
2
Total
3
Would buy here again?

Jackettop

I ordered these nearly a year ago & despite chasing, have received neither the goods nor a refund. Now I can't reach them. I think they must be a bogus company

R
RK 1 year ago
Order
6
Service
2
Price
6
Delivery
2
Total
4
Would buy here again?

PJs

This order was made 1st week of January. Haven't recieved this. No one answers the phone.the last email I sent to them never got a response. I would not recommend them to anyone .

J
Joseph Lawrence 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

A green velvet shirt

Really awful Company, I ordered my shirt in the 13th December
Nothing came, I sent e-mails
They finally said my shirt had been shipped, on the 11th January I received a parcel
wrong order, they sent me a trouser suit.
I want a refund, but it looks like I wont get that, I am contacting my credit card company. Please do not order from them.


Jenny Fischer

J
Jenny Fischer 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Jacket and a top

My order took 3 days longer to arrive…
My order took 3 days longer to arrive than I wanted - so 4 stars! But the jacket and top I got fit perfectly and I'm pretty happy with the prices..................

S
Sam 1 year ago
Order
10
Service
10
Price
10
Delivery
8
Total
9.5
Would buy here again?

coat

Beautiful Coat! So Happy!
I was concerned ordering off this site due to the reviews, but I took a risk as there was a beautiful faux fur coat I wanted. Glad I did, it arrived in time and looks amazing!

K
Kathy 1 year ago
Order
10
Service
10
Price
10
Delivery
10
Total
10
Would buy here again?

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