Ultamodan

Reviews, experiences and complaints

Order 3
Service 2.7
Price 3.2
Delivery 2.6

Total

2.9
27.7% would buy here again

Ultamodan

If you are looking for a retail store that sells the latest fashion trends at affordable prices, and a place where you can shop a broad range of categories like dresses, skirts, trousers, activewear and sleepwear, it is good to look for a store that not only offers what you need and want in terms of fashion, but that it also upholds positive values for society, helps the community around them and provides good services for their customers. We recommend you read our customer reviews to find out if they have had a positive experience with their purchases at Ultamodan and if they enjoyed the services they offer clients and their community.

About Ultamodan

Ultamodan, based in City Road, London, is an online store founded in 2018 that provides customers with the latest in women's fashion at affordable prices. They carefully select looks from their fulfilment centres in China and ship them to almost every country. It was created by a female entrepreneur who is dedicated to empowering women through fashion and claims to have created a female community around the company who support each other, give each other confidence and break down limiting structures. Ultamodan is an official sponsor and donates to The Pennine Domestic Abuse Partnership, which provides help to domestic abuse victims or those at risk of any form of domestic abuse. Each year around 2 million people in the UK suffer some form of domestic abuse and around 1.3 are females. The Pennine Domestic Abuse Partnership is a safe place for children and adults to seek support and guidance.

Products and Services of Ultamodan

Ultamodan sells bottoms such as skirts, shorts, leggings, trousers, jeans and more. It sells athleisure, sleepwear, activewear, coats, jackets, dresses and they even have a Bridal Collection with bridal dresses and bridesmaids’ dresses as well. At Ultamodan they have partnered with Klarna so customers can pay within 30 days with 3 interest-free instalments and with no fees and no need for upfront payments. The cost of their Standard Shipping within the UK is £3.99 and it takes from 16 to 24 days, and their Express Shipping’s fee is
£14.99 and can take from 8 to 14 business days. Customers also have a Track My Order service which they can access on the platform after making their purchase. Ultamodan has a 90-day returns policy and the customer will be fully reimbursed. You can also get a 10% discount with the code EMPOWERME10 at checkout!

Compliments, Complaints and Tips for Ultamodan

Have you already done shopping with Ultamodan? Did you like the quality and the fit of the items that you purchased? Did you find their delivery service to be effective and attentive? Did you enjoy some of the features that Ultramoda offers such as discounts and Klarna payments? Would you recommend this online store to other customers? Your experience and feedback are much appreciated since it can be really useful to other users who have not yet shopped with Ultamodan but are thinking of doing so.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

D
Diane 1 year ago
10
Was shocked to see these reviews! I ordered express and recieved my coat (daughters christmas present!) within three days! I was so impressed with the speed and quality had to write this rev...
J
John Simiyu 1 year ago
10
I would totally want to shop again!! Amazing experience!
R
Rebecca 1 year ago
10
Really great shopping experience! Super cheap items and delivery was trackable and fast. Highly recommend!
K
Kathy 1 year ago
10
Beautiful Coat! So Happy!
I was concerned ordering off this site due to the reviews, but I took a risk as there was a beautiful faux fur coat I wanted. Glad I did, it arrived in time a...
S
Sam 1 year ago
9.5
My order took 3 days longer to arrive…
My order took 3 days longer to arrive than I wanted - so 4 stars! But the jacket and top I got fit perfectly and I'm pretty happy with the prices...

All reviews ( 83 )

Faux Fur Coat

Was shocked to see these reviews! I ordered express and recieved my coat (daughters christmas present!) within three days! I was so impressed with the speed and quality had to write this review. Thanks so much!

D
Diane 1 year ago
Order
10
Service
10
Price
10
Delivery
10
Total
10
Would buy here again?

Dress

I would totally want to shop again!! Amazing experience!

J
John Simiyu 1 year ago
Order
10
Service
10
Price
10
Delivery
10
Total
10
Would buy here again?

Christmas Jumper

Really great shopping experience! Super cheap items and delivery was trackable and fast. Highly recommend!

R
Rebecca 1 year ago
Order
10
Service
10
Price
10
Delivery
10
Total
10
Would buy here again?

coat

Beautiful Coat! So Happy!
I was concerned ordering off this site due to the reviews, but I took a risk as there was a beautiful faux fur coat I wanted. Glad I did, it arrived in time and looks amazing!

K
Kathy 1 year ago
Order
10
Service
10
Price
10
Delivery
10
Total
10
Would buy here again?

Jacket and a top

My order took 3 days longer to arrive…
My order took 3 days longer to arrive than I wanted - so 4 stars! But the jacket and top I got fit perfectly and I'm pretty happy with the prices..................

S
Sam 1 year ago
Order
10
Service
10
Price
10
Delivery
8
Total
9.5
Would buy here again?

Various jackets and coats and they were amazing and great value
A couple were the wrong size, but sent a message through and it was resolved quickly and professionally

C
Chrissie Wolfinden 2 years ago
Order
10
Service
10
Price
10
Delivery
8
Total
9.5
Would buy here again?

Bubble faux fur coat

Although delivery took along time, I have received my coat today and it’s absolutely gorgeous, fantastic quality and great value for money. Thank you. I will definitely order from this company again but will be mindful of the delivery time if ordering for a special occasion.

F
Fiona Robley 2 years ago
Order
10
Service
10
Price
10
Delivery
6
Total
9
Would buy here again?

Aviator jacket faux suede

THE WORST EXPERIENCE IVE HAD WITH ANY COMPANY!!!!!!!!
My experience all stats in January 2022 TRIED to order a jacket for winter and for 3 months i got the run around THEN after the 3 months YOUR COMPANY gave me a gift card for the jacket so dummy me TRIED to order the same jacket still no jacket long story short IM STILL WAITING ON MY REFUND!!!!!!!! WILL NEVER ORDER FROM THIS COMPANY AGAIN AND WILL MAKE SURE NONE OF MY FRIENDS ORDER FROM HERE EITHER!!!!!!!!

T
Tracy 1 year ago
Order
8
Service
2
Price
8
Delivery
2
Total
5
Would buy here again?

nightgown and robe

ordered gown 09/10/21 never received. no refund. item is still showing on site they could just send another or total refund.

m
mary l king 2 years ago
Order
6
Service
2
Price
10
Delivery
2
Total
5
Would buy here again?

Blue Fluffy Jumper

Easy to buy the blue fluffy jumper. I hadva confirmation email. After that nothing. That was 10th December 2021. I emailed several times. Rubbish automated excuses. I got suspicious and phined their custoner service number 3 times- all advisers busy. Utter lies..I want to prosecute Ultamodan but not sure how but I paid £37 approx with a bank statement to prove it and no jumper 4 months later. Do not buy from these Morons. Now their website is being updated so I cannot email them. I think we all need to prosecute them and get our money back but how??

N
Niki Miles 2 years ago
Order
8
Service
2
Price
4
Delivery
2
Total
4
Would buy here again?

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