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Ultamodan
Reviews, experiences and complaints
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Ultamodan
If you are looking for a retail store that sells the latest fashion trends at affordable prices, and a place where you can shop a broad range of categories like dresses, skirts, trousers, activewear and sleepwear, it is good to look for a store that not only offers what you need and want in terms of fashion, but that it also upholds positive values for society, helps the community around them and provides good services for their customers. We recommend you read our customer reviews to find out if they have had a positive experience with their purchases at Ultamodan and if they enjoyed the services they offer clients and their community.
About Ultamodan
Ultamodan, based in City Road, London, is an online store founded in 2018 that provides customers with the latest in women's fashion at affordable prices. They carefully select looks from their fulfilment centres in China and ship them to almost every country. It was created by a female entrepreneur who is dedicated to empowering women through fashion and claims to have created a female community around the company who support each other, give each other confidence and break down limiting structures. Ultamodan is an official sponsor and donates to The Pennine Domestic Abuse Partnership, which provides help to domestic abuse victims or those at risk of any form of domestic abuse. Each year around 2 million people in the UK suffer some form of domestic abuse and around 1.3 are females. The Pennine Domestic Abuse Partnership is a safe place for children and adults to seek support and guidance.
Products and Services of Ultamodan
Ultamodan sells bottoms such as skirts, shorts, leggings, trousers, jeans and more. It sells athleisure, sleepwear, activewear, coats, jackets, dresses and they even have a Bridal Collection with bridal dresses and bridesmaids’ dresses as well. At Ultamodan they have partnered with Klarna so customers can pay within 30 days with 3 interest-free instalments and with no fees and no need for upfront payments. The cost of their Standard Shipping within the UK is £3.99 and it takes from 16 to 24 days, and their Express Shipping’s fee is
£14.99 and can take from 8 to 14 business days. Customers also have a Track My Order service which they can access on the platform after making their purchase. Ultamodan has a 90-day returns policy and the customer will be fully reimbursed. You can also get a 10% discount with the code EMPOWERME10 at checkout!
Compliments, Complaints and Tips for Ultamodan
Have you already done shopping with Ultamodan? Did you like the quality and the fit of the items that you purchased? Did you find their delivery service to be effective and attentive? Did you enjoy some of the features that Ultramoda offers such as discounts and Klarna payments? Would you recommend this online store to other customers? Your experience and feedback are much appreciated since it can be really useful to other users who have not yet shopped with Ultamodan but are thinking of doing so.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 83 )
I ordered 2 coats
This company is a FRAUD!!! Do not order- Buyers Beware!!! They stole my money and never shipped the items. I was scammed for $108.00..Two months later- No product and NO Refund...
Tried to buy a coat
??Hopefully ppl look at the reviews wish I would have. Worst company ever!!!! So u better hope you can get ur order in maybe 3 months and if u want a refund or cancel good luck. They make u contact ur credit card company and deal with the hasle of getting ur money back. This company is a joke. You can get the same product on Amazon
TRUST ME DON'T ORDER FROM THIS COMPANY ?
Various jackets and coats and they were amazing and great value
A couple were the wrong size, but sent a message through and it was resolved quickly and professionally
Bubble faux fur coat
Although delivery took along time, I have received my coat today and it’s absolutely gorgeous, fantastic quality and great value for money. Thank you. I will definitely order from this company again but will be mindful of the delivery time if ordering for a special occasion.
Avoid no stock no refund they delay to try n get card refund too late.
This compays on every scam artist website going. In my opinion the have no stock and opersate by sendimg you its in its way or leavibg soon so you wait and wait then its too late to make a claim back on your card. Im jist intime. They then ignore you when you ask for a refund as they tell you they hsve refunded but they dont. Another scam hoping loads wont check. They are not in london. I only wish id read all the complaints there ate hundreds they do this too. Imagin how many people DONT check if they have a refund. I bought a blouse. Getting money back in my card but uts the time wasting palava doing all that. Annoying scammers thats my opinion. DONT hand over your card details thats my advice.
Women coat
I placed an order on 24th Oct 2021 with Ultamodan but the tracking status shows that it is still not shipped yet. I requested to have my money back on 2nd Dec but was declined. The reason they gave was ‘shipment delays due to high demand’. If this reason was true, why have they kept advertising sales on its official website and sending me promotions?? Just sent them an ultimatum for full refund. If they don’t, I will claim my payment via the court and make this failing trader to pay the court fee. Hopefully my solution can inspire other upset customers. BTW, I wish the system could allow reviewers to score minus/zero.
Tried to buy sparkly t shirt
Unfortunately a month after ordering goods they did not arrive, despite Ultamodan sending email with a response they would ‘expedite’ my order. Still no order arrived so have asked for refund. Interestingly there are issues with system for refunding so need bank details. Don’t think so!! AVOID. Site needs taking down, definitely NOT in London!
Coat
I ordered a coat from this site 4 weeks later had to start a dispute with my bank to get the money back as it was never shipped also emailed them to cancel 2 weeks after doing this a package arrives. . I have absolutely never seen anything like it it was wrapped solid with sellotape over a ripped bag the sellotape had pulled the outer coat off and the stuffing is showing . It has come from China even though it claims to be a UK based company. I'm sending all this information to trading standards as something really needs to be done about this rip off company. The reviews on trust pilot are growing hourly and none are good . My advise AVOID AVOID !!!!
Jacket
Why can’t we have 0 stars? This has become comical trying to get an answer other than “they are trying” and “I’m first priority”. I’m going to go out on a limb and say automated responses regardless of the issue and they just take your money. I’d bet 1 in 1k if any orders are received after looking further into the company. 40 days past delivery time and it still hasn’t shipped. Good thing they don’t sell toys for kids. If you want, send me your money and I will answer anything you say for the next 4 months with “your order is top priority”.
Long Puffer Coat - Hooded Waterproof Winter Coat With Belt
I am writing this review on 3 November 2021. On the 26th of August 2021, I bought Long Puffer Coat - Hooded Waterproof Winter Coat With Belt for £62. It never arrived. I emailed Ultamodan over three times. I tried calling their phone number numerous times but NO ONE ANSWERS. I have been getting the run-around. THEY TOOK MY MONEY and I have no coat.
