Belvilla

All reviews

Belvilla

56% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Spotlight: What are our customers saying?

E
Ethan O' Riley
We have been planning for a family holiday and when my wife stumbled upon Belvilla, it raised our curiosity! We could actually book a holiday home that would fit our family with a lake view, we fel...Read on
I
Ingrid Herholdt
Please think twice before booking accommodation via Belvilla. If you do decide to go ahead please be prepared for: -Your accommodation being cancelled by Belvilla 10 days before the holiday start ...Read on
M
Matěj Kužel
W
wrBEIRqX
W
wrBEIRqX

All reviews (9)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lakeview Apartment

    We have been planning for a family holiday and when my wife stumbled upon Belvilla, it raised our curiosity! We could actually book a holiday home that would fit our family with a lake view, we felt it was the right one for us. Belvilla even made it easy for us to choose the right holiday home for us. They had tags such as loved by families and fun for kids. This made it easier for us to choose. It was a delight booking a holiday getaway with Belvista as the kids had much fun with great hosts. We could relax as our boys had fun. Too bad the holiday had to end, but we will be booking again soon.

    -1 OR 2+784-784-1=0+0+0+1 --

    -1 OR 3+784-784-1=0+0+0+1 --

    -1 OR 2+839-839-1=0+0+0+1

    -1 OR 3+839-839-1=0+0+0+1

    -1' OR 2+100-100-1=0+0+0+1 --

    -1' OR 3+100-100-1=0+0+0+1 --

    -1' OR 2+49-49-1=0+0+0+1 or 'BMgXj9zK'='

    -1' OR 3+49-49-1=0+0+0+1 or 'BMgXj9zK'='

    -1" OR 2+300-300-1=0+0+0+1 --

    -1" OR 3+300-300-1=0+0+0+1 --

    -1; waitfor delay '0:0:15' --

    -1); waitfor delay '0:0:15' --

    1 waitfor delay '0:0:15' --

    L8gd90MO'; waitfor delay '0:0:15' --

    -5 OR 144=(SELECT 144 FROM PG_SLEEP(15))--

    -5) OR 202=(SELECT 202 FROM PG_SLEEP(15))--

    -1)) OR 688=(SELECT 688 FROM PG_SLEEP(15))--

    iuihLEer' OR 415=(SELECT 415 FROM PG_SLEEP(15))--

    Rt3i50gW') OR 503=(SELECT 503 FROM PG_SLEEP(15))--

    zgVKdeKu')) OR 11=(SELECT 11 FROM PG_SLEEP(15))--

    -1 OR 2+870-870-1=0+0+0+1 --

    -1 OR 3+870-870-1=0+0+0+1 --

    -1 OR 2+729-729-1=0+0+0+1

    -1 OR 3+729-729-1=0+0+0+1

    -1' OR 2+503-503-1=0+0+0+1 --

    -1' OR 3+503-503-1=0+0+0+1 --

    -1' OR 2+644-644-1=0+0+0+1 or 'tmS9GNhw'='

    -1' OR 3+644-644-1=0+0+0+1 or 'tmS9GNhw'='

    -1" OR 2+156-156-1=0+0+0+1 --

    -1" OR 3+156-156-1=0+0+0+1 --

    -1; waitfor delay '0:0:15' --

    -1); waitfor delay '0:0:15' --

    1 waitfor delay '0:0:15' --

    LM6SSDFQ'; waitfor delay '0:0:15' --

    -5 OR 522=(SELECT 522 FROM PG_SLEEP(15))--

    -5) OR 992=(SELECT 992 FROM PG_SLEEP(15))--

    -1)) OR 394=(SELECT 394 FROM PG_SLEEP(15))--

    L9M6UGSD' OR 249=(SELECT 249 FROM PG_SLEEP(15))--

    FhpXNzrq') OR 167=(SELECT 167 FROM PG_SLEEP(15))--

    iFDA49sf')) OR 535=(SELECT 535 FROM PG_SLEEP(15))--

    -1 OR 2+181-181-1=0+0+0+1 --

    -1 OR 3+181-181-1=0+0+0+1 --

    -1 OR 2+680-680-1=0+0+0+1

    -1 OR 3+680-680-1=0+0+0+1

    -1' OR 2+176-176-1=0+0+0+1 --

    -1' OR 3+176-176-1=0+0+0+1 --

    -1' OR 2+31-31-1=0+0+0+1 or 'g290YiSG'='

    -1' OR 3+31-31-1=0+0+0+1 or 'g290YiSG'='

    -1" OR 2+535-535-1=0+0+0+1 --

    -1" OR 3+535-535-1=0+0+0+1 --

    -1; waitfor delay '0:0:15' --

    -1); waitfor delay '0:0:15' --

    1 waitfor delay '0:0:15' --

    AJ8f3ETf'; waitfor delay '0:0:15' --

    -5 OR 201=(SELECT 201 FROM PG_SLEEP(15))--

    -5) OR 69=(SELECT 69 FROM PG_SLEEP(15))--

    -1)) OR 769=(SELECT 769 FROM PG_SLEEP(15))--

    rQBhmmVB' OR 593=(SELECT 593 FROM PG_SLEEP(15))--

    Ynr5oLNQ') OR 696=(SELECT 696 FROM PG_SLEEP(15))--

    Cqm0VEy2')) OR 781=(SELECT 781 FROM PG_SLEEP(15))--


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Holiday Accommodation

    Please think twice before booking accommodation via Belvilla. If you do decide to go ahead please be prepared for:
    -Your accommodation being cancelled by Belvilla 10 days before the holiday start date.
    -Difficulty with connecting to Customer Service (when you dial Belvilla, you get given options, one being Customer Service. Sometimes the line will connect, sometimes you will be cut off and sometimes you will be connected and join someone else's conversation!)
    -When you do manage to talk to someone at Customer Service, you soon realise the person has no authority to make decisions of any kind, and they, for some strange reason, cannot share their team leader's name or contact details with you, and also can't put you though to talk to them.
    -The Customer Care department, who by the way, you as the customer can't contact directly (Ironic I know!) also have zero authority to make any decisions. And again their Team leader's name can't be shared with you so that you can escalate your concerns if you feel the response had been unsatisfactory.
    -an experience that leaves you as the customer feeling massively let down by a big company that had no empathy with the situation they had created, and offered no real solution to make things right.
    -Being treated like you are just a number, not a person, and tough if your holiday does not go as planned.
    -As I was told a few times by Customer Service on the phone: ' Sorry we are a big company and so there is no-one I can put you through to'. They are so big their customers don't matter anymore.

    I have left a formal complaint with Belvilla, and I very much welcome someone from Belvilla to give me a call to discuss my situation and what can be done to prevent other families from going through the stress and worry that I have, in dealing with Belvilla.

    I am awaiting a refund. Belvilla has proven to me they can't be trusted with holiday bookings, and time will tell whether I should have trusted them with my money..

    I also have a problem Ingrid. They cancelled my holiday and I did not know until I came to pay the rest of the deposit. My account on their website had a completely different name on it. After finally admitting their mistake they said they would refund me. That was three weeks ago. I have not received a refund and they are not replying to my emails. I have contacted the Austrian Tourist Board. They are a bad company. Sorry to hear you are in the same situation.

    Sue

    I also have a problem Ingrid. They cancelled my holiday and I did not know until I came to pay the rest of the deposit. My account on their website had a completely different name on it. After finally admitting their mistake they said they would refund me. That was three weeks ago. I have not received a refund and they are not replying to my emails. I have contacted the Austrian Tourist Board. They are a bad company. Sorry to hear you are in the same situation.

    Sue

    I also have a problem Ingrid. They cancelled my holiday and I did not know until I came to pay the rest of the deposit. My account on their website had a completely different name on it. After finally admitting their mistake they said they would refund me. That was three weeks ago. I have not received a refund and they are not replying to my emails. I have contacted the Austrian Tourist Board. They are a bad company. Sorry to hear you are in the same situation.

    Sue


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    They sold accomodation with pool and the pool was not there They lie Customer care was terrible


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Mr

    555


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Mr

    555


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Mr

    pVLjt8xA')) OR 15=(SELECT 15 FROM PG_SLEEP(15))--


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Mr

    555


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Villa

    My son is now band from Spain as he is 14 and had just a single vaccine as mandated in the UK. I asked for a change of dates , a full or partial refund. I was rudely told no on all requests. They are aware my son is banned but totally ignored this. Truly shocking company..

    -1 OR 2+501-501-1=0+0+0+1 --

    -1 OR 3+501-501-1=0+0+0+1 --

    -1 OR 2+688-688-1=0+0+0+1

    -1 OR 3+688-688-1=0+0+0+1

    -1' OR 2+420-420-1=0+0+0+1 --

    -1' OR 3+420-420-1=0+0+0+1 --

    -1' OR 2+662-662-1=0+0+0+1 or 'sMA0UPut'='

    -1' OR 3+662-662-1=0+0+0+1 or 'sMA0UPut'='

    -1" OR 2+993-993-1=0+0+0+1 --

    -1" OR 3+993-993-1=0+0+0+1 --

    -1; waitfor delay '0:0:15' --

    -1); waitfor delay '0:0:15' --

    1 waitfor delay '0:0:15' --

    Xg2R7BZc'; waitfor delay '0:0:15' --

    -5 OR 591=(SELECT 591 FROM PG_SLEEP(15))--

    -5) OR 386=(SELECT 386 FROM PG_SLEEP(15))--

    -1)) OR 490=(SELECT 490 FROM PG_SLEEP(15))--

    NDRgcRBz' OR 133=(SELECT 133 FROM PG_SLEEP(15))--

    jAQvQZI8') OR 600=(SELECT 600 FROM PG_SLEEP(15))--

    YGFMquVz')) OR 62=(SELECT 62 FROM PG_SLEEP(15))--

    -1 OR 2+153-153-1=0+0+0+1 --

    -1 OR 3+153-153-1=0+0+0+1 --

    -1 OR 2+599-599-1=0+0+0+1

    -1 OR 3+599-599-1=0+0+0+1

    -1' OR 2+450-450-1=0+0+0+1 --

    -1' OR 3+450-450-1=0+0+0+1 --

    -1' OR 2+551-551-1=0+0+0+1 or 'IS9H5mAg'='

    -1' OR 3+551-551-1=0+0+0+1 or 'IS9H5mAg'='

    -1" OR 2+720-720-1=0+0+0+1 --

    -1" OR 3+720-720-1=0+0+0+1 --

    -1; waitfor delay '0:0:15' --

    -1); waitfor delay '0:0:15' --

    1 waitfor delay '0:0:15' --

    5luf8ozE'; waitfor delay '0:0:15' --

    -5 OR 535=(SELECT 535 FROM PG_SLEEP(15))--

    -5) OR 470=(SELECT 470 FROM PG_SLEEP(15))--

    -1)) OR 352=(SELECT 352 FROM PG_SLEEP(15))--

    f4jWHGDM' OR 850=(SELECT 850 FROM PG_SLEEP(15))--

    usAFfH0Z') OR 274=(SELECT 274 FROM PG_SLEEP(15))--

    RDF459X8')) OR 162=(SELECT 162 FROM PG_SLEEP(15))--

    -1 OR 2+47-47-1=0+0+0+1 --

    -1 OR 3+47-47-1=0+0+0+1 --

    -1 OR 2+515-515-1=0+0+0+1

    -1 OR 3+515-515-1=0+0+0+1

    -1' OR 2+915-915-1=0+0+0+1 --

    -1' OR 3+915-915-1=0+0+0+1 --

    -1' OR 2+353-353-1=0+0+0+1 or 'xPMG5Y4r'='

    -1' OR 3+353-353-1=0+0+0+1 or 'xPMG5Y4r'='

    -1" OR 2+756-756-1=0+0+0+1 --

    -1" OR 3+756-756-1=0+0+0+1 --

    -1; waitfor delay '0:0:15' --

    -1); waitfor delay '0:0:15' --

    1 waitfor delay '0:0:15' --

    eBR1mykV'; waitfor delay '0:0:15' --

    -5 OR 74=(SELECT 74 FROM PG_SLEEP(15))--

    -5) OR 748=(SELECT 748 FROM PG_SLEEP(15))--

    -1)) OR 122=(SELECT 122 FROM PG_SLEEP(15))--

    RM98Xj3M' OR 882=(SELECT 882 FROM PG_SLEEP(15))--

    vdDnFNT5') OR 640=(SELECT 640 FROM PG_SLEEP(15))--

    VuQchQ8v')) OR 454=(SELECT 454 FROM PG_SLEEP(15))--


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ski Chalet

    They are ignoring our request to cancel and are not refunding the 60% they owe us , scam holiday compay

    -1 OR 2+242-242-1=0+0+0+1 --

    -1 OR 3+242-242-1=0+0+0+1 --

    -1 OR 2+329-329-1=0+0+0+1

    -1 OR 3+329-329-1=0+0+0+1

    -1' OR 2+356-356-1=0+0+0+1 --

    -1' OR 3+356-356-1=0+0+0+1 --

    -1' OR 2+121-121-1=0+0+0+1 or 'Cj6f49d0'='

    -1' OR 3+121-121-1=0+0+0+1 or 'Cj6f49d0'='

    -1" OR 2+276-276-1=0+0+0+1 --

    -1" OR 3+276-276-1=0+0+0+1 --

    -1; waitfor delay '0:0:15' --

    -1); waitfor delay '0:0:15' --

    1 waitfor delay '0:0:15' --

    y96N8GTI'; waitfor delay '0:0:15' --

    -5 OR 51=(SELECT 51 FROM PG_SLEEP(15))--

    -5) OR 801=(SELECT 801 FROM PG_SLEEP(15))--

    -1)) OR 575=(SELECT 575 FROM PG_SLEEP(15))--

    ZTxv1VgA' OR 662=(SELECT 662 FROM PG_SLEEP(15))--

    kHh2b32G') OR 769=(SELECT 769 FROM PG_SLEEP(15))--

    DwDl04SC')) OR 930=(SELECT 930 FROM PG_SLEEP(15))--

    -1 OR 2+863-863-1=0+0+0+1 --

    -1 OR 3+863-863-1=0+0+0+1 --

    -1 OR 2+241-241-1=0+0+0+1

    -1 OR 3+241-241-1=0+0+0+1

    -1' OR 2+124-124-1=0+0+0+1 --

    -1' OR 3+124-124-1=0+0+0+1 --

    -1' OR 2+333-333-1=0+0+0+1 or 'aM1qcnqO'='

    -1' OR 3+333-333-1=0+0+0+1 or 'aM1qcnqO'='

    -1" OR 2+377-377-1=0+0+0+1 --

    -1" OR 3+377-377-1=0+0+0+1 --

    -1; waitfor delay '0:0:15' --

    -1); waitfor delay '0:0:15' --

    1 waitfor delay '0:0:15' --

    HegscXVN'; waitfor delay '0:0:15' --

    -5 OR 116=(SELECT 116 FROM PG_SLEEP(15))--

    -5) OR 623=(SELECT 623 FROM PG_SLEEP(15))--

    -1)) OR 188=(SELECT 188 FROM PG_SLEEP(15))--

    pTXZIhlr' OR 216=(SELECT 216 FROM PG_SLEEP(15))--

    SdJin5Gm') OR 655=(SELECT 655 FROM PG_SLEEP(15))--

    W3ING3xu')) OR 84=(SELECT 84 FROM PG_SLEEP(15))--

    -1 OR 2+484-484-1=0+0+0+1 --

    -1 OR 3+484-484-1=0+0+0+1 --

    -1 OR 2+99-99-1=0+0+0+1

    -1 OR 3+99-99-1=0+0+0+1

    -1' OR 2+526-526-1=0+0+0+1 --

    -1' OR 3+526-526-1=0+0+0+1 --

    -1' OR 2+983-983-1=0+0+0+1 or 'i9Rea2io'='

    -1' OR 3+983-983-1=0+0+0+1 or 'i9Rea2io'='

    -1" OR 2+913-913-1=0+0+0+1 --

    -1" OR 3+913-913-1=0+0+0+1 --

    -1; waitfor delay '0:0:15' --

    -1); waitfor delay '0:0:15' --

    1 waitfor delay '0:0:15' --

    30x6K9nH'; waitfor delay '0:0:15' --

    -5 OR 863=(SELECT 863 FROM PG_SLEEP(15))--

    -5) OR 360=(SELECT 360 FROM PG_SLEEP(15))--

    -1)) OR 405=(SELECT 405 FROM PG_SLEEP(15))--

    1HHmf3rd' OR 884=(SELECT 884 FROM PG_SLEEP(15))--

    4MMKaxx2') OR 895=(SELECT 895 FROM PG_SLEEP(15))--

    n5w1ynHV')) OR 256=(SELECT 256 FROM PG_SLEEP(15))--


Others also viewed