Ultamodan

Reviews, experiences and complaints

Order 3
Service 2.7
Price 3.2
Delivery 2.6

Total

2.9
27.7% would buy here again

Ultamodan

If you are looking for a retail store that sells the latest fashion trends at affordable prices, and a place where you can shop a broad range of categories like dresses, skirts, trousers, activewear and sleepwear, it is good to look for a store that not only offers what you need and want in terms of fashion, but that it also upholds positive values for society, helps the community around them and provides good services for their customers. We recommend you read our customer reviews to find out if they have had a positive experience with their purchases at Ultamodan and if they enjoyed the services they offer clients and their community.

About Ultamodan

Ultamodan, based in City Road, London, is an online store founded in 2018 that provides customers with the latest in women's fashion at affordable prices. They carefully select looks from their fulfilment centres in China and ship them to almost every country. It was created by a female entrepreneur who is dedicated to empowering women through fashion and claims to have created a female community around the company who support each other, give each other confidence and break down limiting structures. Ultamodan is an official sponsor and donates to The Pennine Domestic Abuse Partnership, which provides help to domestic abuse victims or those at risk of any form of domestic abuse. Each year around 2 million people in the UK suffer some form of domestic abuse and around 1.3 are females. The Pennine Domestic Abuse Partnership is a safe place for children and adults to seek support and guidance.

Products and Services of Ultamodan

Ultamodan sells bottoms such as skirts, shorts, leggings, trousers, jeans and more. It sells athleisure, sleepwear, activewear, coats, jackets, dresses and they even have a Bridal Collection with bridal dresses and bridesmaids’ dresses as well. At Ultamodan they have partnered with Klarna so customers can pay within 30 days with 3 interest-free instalments and with no fees and no need for upfront payments. The cost of their Standard Shipping within the UK is £3.99 and it takes from 16 to 24 days, and their Express Shipping’s fee is
£14.99 and can take from 8 to 14 business days. Customers also have a Track My Order service which they can access on the platform after making their purchase. Ultamodan has a 90-day returns policy and the customer will be fully reimbursed. You can also get a 10% discount with the code EMPOWERME10 at checkout!

Compliments, Complaints and Tips for Ultamodan

Have you already done shopping with Ultamodan? Did you like the quality and the fit of the items that you purchased? Did you find their delivery service to be effective and attentive? Did you enjoy some of the features that Ultramoda offers such as discounts and Klarna payments? Would you recommend this online store to other customers? Your experience and feedback are much appreciated since it can be really useful to other users who have not yet shopped with Ultamodan but are thinking of doing so.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

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Carol F 2 years ago
2
I strongly advise readers NOT to buy anything from Ultamodan, as I suspect that it is a scam website and not a proper company. I ordered a jacket which had not arrived after four months of w...
A
Alicia brook 2 years ago
2
Absolutely despicable service, been fighing for refund since novemeber 2021, its now april 2022! Clearly this company is a scam company please be careful as they dont give your refund ive be...
C
CeCe 2 years ago
2
Run Warning they are scammers do not order from them at all! I placed my order on 1/15/2022 today is 4/21/2022 and my order has yet to be dispatched to your facility for shipping. Why is y...
A
Ahmed 2 years ago
2
WORST COMPANY EVER WORKED WITH!!!!
after leaving for 2 months from working for them I still didn't receive my payment from January and they closed the websites and changed their compan...
K
Katie 2 years ago
2
COMPANY IS A SCAM!! I never received my parcel or refund so I have now had to complain to Klarna to see if they can get my money back!

All reviews ( 83 )

Ultamodan have stolen my money - obviously not a proper company

I strongly advise readers NOT to buy anything from Ultamodan, as I suspect that it is a scam website and not a proper company. I ordered a jacket which had not arrived after four months of waiting. When I tried to get my money back I got an email saying that they would refund me, but they never did. Emailing again had no effect, as there was simply the same response. They have basically stolen my money.

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Carol F 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Clothing

Absolutely despicable service, been fighing for refund since novemeber 2021, its now april 2022! Clearly this company is a scam company please be careful as they dont give your refund ive been mailing them months and getting nothing. I never received my parcel and this was proved by royal mail (package was lost) ultamodan dont repay the money dont understand how they are allowed to carry on it is theft and a total scam company never again will i ever fall for it just vile words cant even describe the terrible customer service . Shocking that they arent prosecuted for the treatement to so mant of us

A
Alicia brook 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

US Ultamodan

Run Warning they are scammers do not order from them at all! I placed my order on 1/15/2022 today is 4/21/2022 and my order has yet to be dispatched to your facility for shipping. Why is your US Ultamodan website all of a sudden not working???

Basically, I still have yet to receive any items within my order! How long does it take to process my order while you are holding my funds hostage!?

Officially 3 months and 6 days since I've placed my original order. And yet there are still no logistics shipment updates from your warehouse? Here we are on today, and still, your company has failed to update me. Why has nothing been dispatched, in over 60 days WTH?!!! Ultramodan US has had ample time receive and provide updated information! I have no faith in your company, as you have exceeded my patience.

How long does it take to process my order while you are holding my funds hostage!?

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CeCe 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

WORST COMPANY EVER WORKED WITH!!!!

WORST COMPANY EVER WORKED WITH!!!!
after leaving for 2 months from working for them I still didn't receive my payment from January and they closed the websites and changed their company address according to Gov.Uk/ (company house) and I've been trying to contact them they are very slow on responding and don't wanna give a firm date on when can you take the money your worked for + I tried contacting the owner of the company she blocked me on all platforms !!!!

DO NOT DEAL OR BUY FROM THEM
SHIPPING IS 30 days and you might not get your product or your money anyway !!!

A
Ahmed 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Clothing

COMPANY IS A SCAM!! I never received my parcel or refund so I have now had to complain to Klarna to see if they can get my money back!

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Katie 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

PLEASE, I BEG YOU! DO NOT BUY FROM THIS COMPANY! I have not received a dress i ordered several months ago with express delivery! It never turned up! Nor has the refund, I have lost count of how many times I have emailed to chase up my own money! They cant tell me when I will receive my money back and like they tell all customers with the same reviews below, it is being processed! It is never processed and i can promise you these fraudsters have no intention of paying any of these poor people back! This is awful and i dont no how these people sleep at night, taking innocent peoples money!! I have always ordered clothes online all my adult life and never have i had an issues getting a refund back from other shops. Honest, decent shops online pay refunds straight back with no hesitation or lies. But Ultramodern has no intentions of doing so and they think they can continue to get away with it! This is my money that I have worked hard to get and they wont do the honest and decent thing by giving anyone their money back. I will be seeking legal advice and wont stop until i get what is mine. Please dont take the time to reply stating that you this kind of behaviour is against your business moral and policy, as this is rubbish and clearly not true considering the amount of negative reviews you are getting! A good, decent and honest company would not have build up such a terrible reputation if they paid their customers there money back and actually delivered the clothing items. I am determined to report this company and seek legal action against them asap. I feel so strongly about their mistreating of customers and i will be sure to spread the word of my experience and many others and hopefully shut this business down.

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Claire 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Purchased a coat NEVER RECEIVED .

Purchased a coat in FEBRUARY 2022, it is now APRIL 2022...
NO COAT
NO WAY TO CONTACT "ULTAMODEN"
NO LEGIT PHONE
NO LEGIT WEBPAGE

NO WAY TO DO BUSINESS ULTAMODEN
SHAME
SHAME
SHAME ON YOU
CRAP WAY TO DO BUSINESS!!!!!!!!!!!

A
Angel Bennett 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Women's suit

I paid on 29 December 2021. After contacting them, they said the shipment was delayed. On 4 April 2022, I requested a refund. Since then it has been excuse after excuse.

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2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

fur coat

worst website i have ever bought from!
i placed my order on the 27th of december 2021, i have still not received it or got my refund back after i cancelled the order in february 3months ago and still waiting for my refund!!!
DO NOT BUY FROM THEM absolute scam

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leah 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

Coats

I ordered since November 2021 , they are thieves. They will take your money and not ship. Over 400 usd. They will keep sending you emails that they will ship but they won’t and will also not refund

S
Sheri 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

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