Ultamodan

Reviews, experiences and complaints

Order 3
Service 2.7
Price 3.2
Delivery 2.6

Total

2.9
27.7% would buy here again

Ultamodan

If you are looking for a retail store that sells the latest fashion trends at affordable prices, and a place where you can shop a broad range of categories like dresses, skirts, trousers, activewear and sleepwear, it is good to look for a store that not only offers what you need and want in terms of fashion, but that it also upholds positive values for society, helps the community around them and provides good services for their customers. We recommend you read our customer reviews to find out if they have had a positive experience with their purchases at Ultamodan and if they enjoyed the services they offer clients and their community.

About Ultamodan

Ultamodan, based in City Road, London, is an online store founded in 2018 that provides customers with the latest in women's fashion at affordable prices. They carefully select looks from their fulfilment centres in China and ship them to almost every country. It was created by a female entrepreneur who is dedicated to empowering women through fashion and claims to have created a female community around the company who support each other, give each other confidence and break down limiting structures. Ultamodan is an official sponsor and donates to The Pennine Domestic Abuse Partnership, which provides help to domestic abuse victims or those at risk of any form of domestic abuse. Each year around 2 million people in the UK suffer some form of domestic abuse and around 1.3 are females. The Pennine Domestic Abuse Partnership is a safe place for children and adults to seek support and guidance.

Products and Services of Ultamodan

Ultamodan sells bottoms such as skirts, shorts, leggings, trousers, jeans and more. It sells athleisure, sleepwear, activewear, coats, jackets, dresses and they even have a Bridal Collection with bridal dresses and bridesmaids’ dresses as well. At Ultamodan they have partnered with Klarna so customers can pay within 30 days with 3 interest-free instalments and with no fees and no need for upfront payments. The cost of their Standard Shipping within the UK is £3.99 and it takes from 16 to 24 days, and their Express Shipping’s fee is
£14.99 and can take from 8 to 14 business days. Customers also have a Track My Order service which they can access on the platform after making their purchase. Ultamodan has a 90-day returns policy and the customer will be fully reimbursed. You can also get a 10% discount with the code EMPOWERME10 at checkout!

Compliments, Complaints and Tips for Ultamodan

Have you already done shopping with Ultamodan? Did you like the quality and the fit of the items that you purchased? Did you find their delivery service to be effective and attentive? Did you enjoy some of the features that Ultramoda offers such as discounts and Klarna payments? Would you recommend this online store to other customers? Your experience and feedback are much appreciated since it can be really useful to other users who have not yet shopped with Ultamodan but are thinking of doing so.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

C
Cherylene stainthorp 1 year ago
2
I ordered a coat for my daughter late October didn’t revive the coat untill December the coat looked tacky and cheap ,yes I know it was only 49.99 but didn’t look like what I had ordered !!...
M
Michelle 1 year ago
2
Ordered a coat in November 2021, never received and im still chasing my refund. A complete con

Disgusting
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1 year ago
2
DO NOT BUY FROM THIS STORE. I made an order over a year ago and still haven't received the dress, there's always an excuse and the company have ignored my emails since asking for a full refu...
S
Soile Kilpi 1 year ago
2
ABSOLUTELY HORRID EXPERIENCE. DO NOT ORDER FROM THIS COMPANY. THEY NEVER DELIVERED. ALWAYS AN EXCUSE. MONEY NOT REFUNDED. ALWAYS AN EXCUSE. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. COM...
q
queeny brown 1 year ago
2
SCAM SITE, DO NOT ORDER FROM HERE.
NO GOODS, NO REFUND, WILL TRY FOB YOU OFF SAYING BEING PROCESSED TO KEEP YOU QUIET

All reviews ( 83 )

Coat

I ordered a coat for my daughter late October didn’t revive the coat untill December the coat looked tacky and cheap ,yes I know it was only 49.99 but didn’t look like what I had ordered !! I sent the coat back it’s not 1st of June and I’m still waiting on my refund !!! This place is a joke and absolutely disgrace I keep getting your refund is being processed ?!? Like it’s hard to press a button so the money goes to my account ? I’m sure it doesn’t take 6 months or more I would never order from hear again and I wouldnt recommend anyone not even my worst enemy shopping with this disgrace company !!!!

C
Cherylene stainthorp 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Coat

Ordered a coat in November 2021, never received and im still chasing my refund. A complete con

Disgusting

M
Michelle 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Green Lantern sleeve dress

DO NOT BUY FROM THIS STORE. I made an order over a year ago and still haven't received the dress, there's always an excuse and the company have ignored my emails since asking for a full refund instead of the vouchers for the website they wished to refund me.

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1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Coat almost a year ago

ABSOLUTELY HORRID EXPERIENCE. DO NOT ORDER FROM THIS COMPANY. THEY NEVER DELIVERED. ALWAYS AN EXCUSE. MONEY NOT REFUNDED. ALWAYS AN EXCUSE. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. COMPLETE SCAM!!!!!!

S
Soile Kilpi 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Coat

SCAM SITE, DO NOT ORDER FROM HERE.
NO GOODS, NO REFUND, WILL TRY FOB YOU OFF SAYING BEING PROCESSED TO KEEP YOU QUIET

q
queeny brown 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Do not buy anything connecting with ultamodan.
If you do you are in for big trouble.
They're use your money for depts theyoccur from over ordering,then refuse in the nicest possible way to give you a refund.
Debbie

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1 year ago
Order
2
Service
2
Price
4
Delivery
2
Total
2.5
Would buy here again?

Women's suit

Ordered on December 29, 2021. Kept getting excuses for why I didn't receive it. Asked for a refund and was told they can't process refunds but advised me to dispute the charge. But as I am sure they know, you can't dispute a charge after 60 days. I received several emails assuring me they are processing the refund, but they have now gone dark.

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1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Jacket

Tried to buy two jackets - never received them. Then after several months I asked for a refund. They said they would issue one but didn't. I have been emailing them for OVER A YEAR. They are scam artists who steal people's money. I've seen many reviews saying the same happened to them. NEVER BUY ANYTHING FROM THEM.

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1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Gillett

Ordered in November 21 still no Jacket. Asked for refund in January still not received email every week to company. Now saying it’s shopify issue only I didn’t order via them !!!! DO NOT USE THIS COMPANY. Im not even sure it is legitimate.

C
Catherine anderton 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Wedding dress

Rubbish company!!!! Take your money and nothing received.... Never buy something from this website.

S
Silviya 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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