Dusk
Reviews, experiences and complaints
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Dusk
After a day’s work, or no matter how tired you are feeling. It is the idea of your comfortable bed that makes your day bearable. The perfect way to relax after a long and exhausting trip or work. When you are feeling down, it gives the feeling of security, the idea of crawling into your bed will make you a bit better. It is the thought of your bed that gives you comfort and warmth when you are feeling cold or sad. The bedroom is the best part of your house. It is clean, relaxing and dreamy.
People invest in their bedrooms. This is the only room in the house that you can be yourself without hesitations. They buy great things, furniture, gadgets, lights and others in this room. To make this place relaxing and comfortable.
About Dusk
Dusk is all about luxury bedding. Their products create a comfortable and luxurious feel inside your home. Designed with high-quality materials hand-picked by the Dusk team, the bed linen is the epitome of luxury for less with a mix of modern and timeless designs. The duvet covers, pillowcases and sheets are incredibly soft and breathable which will help you achieve a restful night’s sleep. Channel hotel-chic or French country style with white bedding made from 100% superior cotton and finished in either a crisp percale or silky sateen for ultimate comfort.
Their website shows how to choose the right linen and sheets for your bed. You can read about the type of cotton that is suited to you. You may also read about how to care for your cushions and other important information on the website. This site solely caters for products related to the bedrooms and the comforts it may bring to your life for a lesser price. Dusk bedding set is the best product for your home.
Products and Services of Dusk
Dusk bedding UK is popular in the bedding industry. Their products are of high quality but at a lower price compared to the other shops in UK. Dusk bedding online is the right website for you if you are looking for products for your bed. You can order the different products from their online store by choosing from the catalogue and clicking the add to cart button. Then process your payment and shipping. You can also read first the different blogs on the site so that you may have an idea of what to purchase.
The Dusk bedding online offers products under different categories. It is easy to shop from this site because it has a wide variety of products as well as great arrangements of catalogues. The different categories are bed linens, duvets, cushions and throws, pillows, protectors, towels, living, home fragrance, inspiration and clearance. The Dusk bedding sale is worth the wait because you can purchase their quality products at a discounted price.
Compliments, Complaints, and Tips for Dusk
Have you ever purchased from the Dusk online store? If you have, we strongly encourage you to share your feedback and experiences to give others an idea of how it works. One of the best ways to do this is to leave a customer review online at ReviewsBird.co.uk for this online shop. Please don't be afraid to include both the positive and negative sides. This may help Dusk bedding enhance its services to you and encourage them to continue the things that you like best. Dusk reviews will surely help other people through your contribution to it.
Information
LS2 7JU Leeds
Calls Wharf, 2 The Calls
United Kingdom
help@dusk.com
01135190311
Blog
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 16 )
Bought Duvets, Bed Sheets and a Mattress
I am delighted with the order I made from this company. I planned to revamp my bedroom by changing everything from bed sheets, duvets, and the mattress, but I had a challenge settling on which company to buy the products from. Luckily, a friend recommended this company to me, and I'm glad she did. First, the prices were extremely friendly and secondly, the company's customer services were beneficial. The team notified me which products were not available or in stock, so I didn't have to wait for too long. Additionally, the company gave me a discount on my purchase. Thank you so much, team Dusk.
135 tog 80 down duvet
On first using it on a November night I was left cold. I had to get out of bed to change it back to my old synthetic supermarket duvet to get warm. Unfortunate and disappointing.
Bed frame
We ordered a bed in November with a 4-6 week lead time. No one contacted us to discuss when the delivery would be made until we chased. We arranged a date and my partner took the day off work. On the day of the delivery we received a call from Rhenus the delivery team to say that the bed was damaged so they refused to collect it from the warehouse. After us emailing and several phone calls as again there is no forward thinking or customer care team that actually care, we were finally told that it was going to have to be processed and checked, turns out just the box was damaged this took another week to check this. Ridiculous! New delivery date arranged and another day off work. 7:30am delivery team arrive to tell me that the bed we ordered was not on the van. After many email and calls yet again all we are told is that this is being reviewed and that Dusk will be in touch. It is now the 18th of January and still no bed or delivery date when quite simply the bed that was never delivered just needs collecting and delivering. You would expect that given the terrible experience this would have been dealt with quickly and as a priority but Dusk show they simply do not care and obviously have no pride in the way that they manage their business nor do they respect their customers. We all know that from time to time things go wrong but if managed correctly experiences can be easily changed. If anyone is reading this, I would strongly recommend that you do not purchase from such a terrible company as we wish we never had!
Sofa
Would never buy from dusk again. The worst customer care I have ever experienced. Product initially sent with incorrect parts. Had to wait a fortnight for them to send the same incorrect parts. You can not get hold of anyone except if you write reviews.
Bedsheetsandduvetcover
Bought a set of sheets, pillow cases and and duvet cover for a super king bed. These started to become bally within 6 months. I have sent photos to Dusk but they say this is normal wear. It seemed strange they would admit their sheets are of a quality that they last 6 months before deteriorating. My last sheets from M&S (same material) were 7 years old and weren't bally, and are now on the spare bed. Disappointing. I have photos but sadly can't find a way to post them here.
Bed
The bed arrived with a faulty part, making it impossible to assemble. The customer service is non-existent. No reply to emails, and the phoneline is clearly unstaffed, as you can sit in a queue for over an hour without speaking to anyone. Really a scandalous company. Do not purchase from them.
Bef
Very poor customer service. I have been waiting for any specific information about my bed ordered a month ago. I was aware I would have to wait 2-3 weeks but it is now a month with no specific information about delivery despite a generic email saying the item has been in stock for several days and the delivery company will eventually contact me. No personal contact from Dusk despite my email enquiries. Shocking.
sofa
Worst company ever! I will never ever purchase anything from these lot ever again!
They charged me £40 after i cancelled the order a few hours after placing the order.
Please read the terms and conditions, as soon as you place the order, doesn't matter what happens, even if it hasn't been dispatched they will still charge you, stay away from this company!
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