Ultamodan

Reviews, experiences and complaints

Order 3
Service 2.7
Price 3.2
Delivery 2.6

Total

2.9
27.7% would buy here again

Ultamodan

If you are looking for a retail store that sells the latest fashion trends at affordable prices, and a place where you can shop a broad range of categories like dresses, skirts, trousers, activewear and sleepwear, it is good to look for a store that not only offers what you need and want in terms of fashion, but that it also upholds positive values for society, helps the community around them and provides good services for their customers. We recommend you read our customer reviews to find out if they have had a positive experience with their purchases at Ultamodan and if they enjoyed the services they offer clients and their community.

About Ultamodan

Ultamodan, based in City Road, London, is an online store founded in 2018 that provides customers with the latest in women's fashion at affordable prices. They carefully select looks from their fulfilment centres in China and ship them to almost every country. It was created by a female entrepreneur who is dedicated to empowering women through fashion and claims to have created a female community around the company who support each other, give each other confidence and break down limiting structures. Ultamodan is an official sponsor and donates to The Pennine Domestic Abuse Partnership, which provides help to domestic abuse victims or those at risk of any form of domestic abuse. Each year around 2 million people in the UK suffer some form of domestic abuse and around 1.3 are females. The Pennine Domestic Abuse Partnership is a safe place for children and adults to seek support and guidance.

Products and Services of Ultamodan

Ultamodan sells bottoms such as skirts, shorts, leggings, trousers, jeans and more. It sells athleisure, sleepwear, activewear, coats, jackets, dresses and they even have a Bridal Collection with bridal dresses and bridesmaids’ dresses as well. At Ultamodan they have partnered with Klarna so customers can pay within 30 days with 3 interest-free instalments and with no fees and no need for upfront payments. The cost of their Standard Shipping within the UK is £3.99 and it takes from 16 to 24 days, and their Express Shipping’s fee is
£14.99 and can take from 8 to 14 business days. Customers also have a Track My Order service which they can access on the platform after making their purchase. Ultamodan has a 90-day returns policy and the customer will be fully reimbursed. You can also get a 10% discount with the code EMPOWERME10 at checkout!

Compliments, Complaints and Tips for Ultamodan

Have you already done shopping with Ultamodan? Did you like the quality and the fit of the items that you purchased? Did you find their delivery service to be effective and attentive? Did you enjoy some of the features that Ultramoda offers such as discounts and Klarna payments? Would you recommend this online store to other customers? Your experience and feedback are much appreciated since it can be really useful to other users who have not yet shopped with Ultamodan but are thinking of doing so.

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

C
Chrissie Wolfinden 2 years ago
9.5
Various jackets and coats and they were amazing and great value
A couple were the wrong size, but sent a message through and it was resolved quickly and professionally
C
Carla M Falvo 2 years ago
2
??Hopefully ppl look at the reviews wish I would have. Worst company ever!!!! So u better hope you can get ur order in maybe 3 months and if u want a refund or cancel good luck. They make u...
T
Tonya Peterson 2 years ago
2
This company is a FRAUD!!! Do not order- Buyers Beware!!! They stole my money and never shipped the items. I was scammed for $108.00..Two months later- No product and NO Refund...
K
Kristin 2 years ago
2
DO NOT BUY from this company. I ordered a coat over two months ago and it has not shipped. They keep giving me the same canned response that they are very busy and that my order has been &...
P
Pauline 2 years ago
2
I wish I had seen this site before I gave them my money. I ordered a jacket in November 2021 & I am aware that there are shipping issues but at this point I just want my money back. It'...

All reviews ( 83 )

Various jackets and coats and they were amazing and great value
A couple were the wrong size, but sent a message through and it was resolved quickly and professionally

C
Chrissie Wolfinden 2 years ago
Order
10
Service
10
Price
10
Delivery
8
Total
9.5
Would buy here again?

Tried to buy a coat

??Hopefully ppl look at the reviews wish I would have. Worst company ever!!!! So u better hope you can get ur order in maybe 3 months and if u want a refund or cancel good luck. They make u contact ur credit card company and deal with the hasle of getting ur money back. This company is a joke. You can get the same product on Amazon
TRUST ME DON'T ORDER FROM THIS COMPANY ?

C
Carla M Falvo 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

I ordered 2 coats

This company is a FRAUD!!! Do not order- Buyers Beware!!! They stole my money and never shipped the items. I was scammed for $108.00..Two months later- No product and NO Refund...

T
Tonya Peterson 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

coat

DO NOT BUY from this company. I ordered a coat over two months ago and it has not shipped. They keep giving me the same canned response that they are very busy and that my order has been "assigned great priority." NEVER AGAIN!!

K
Kristin 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

I tried to buy a jacket

I wish I had seen this site before I gave them my money. I ordered a jacket in November 2021 & I am aware that there are shipping issues but at this point I just want my money back. It's impossible to reach anyone there. Also, when I try and check my status now it says there is no record of it and I can't get into my account. I'm starting to think this is a scam.

P
Pauline 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

A Jacket

A placed my order on the 3rd October and my payment was taken straight away. I had not received my order by the 11th December so requeted my payment back, the order was promptly cancelled and I was told I would be refunded. I had not received my payment back by 11th January so I messaged them which they ignored. As of 22nd January I have still not receive my payment back.

-
2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Jacket

The order was placed and never fulfilled over a month later, so I asked for a refund. They said no, so I demanded one. Almost 3 months later I have not received a refund and when I inquired again, they said they couldn't give one and that I had to go through my bank to get it. The quality of clothing is not worth the headache.

a
allie 2 years ago
Order
2
Service
2
Price
4
Delivery
2
Total
2.5
Would buy here again?

Coat

Absolutely disgusting company - they don’t reply to anything and I had to get Klarna involved - luckily I had only paid a third so as far as I know I’ve only lost this but intend to pursue through klarna

I usually read reviews but got caught out at Xmas - never again - scamming bastards

C
Caitlin 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

a bathrobe

SCAM FRAUD AVOID! This company will take your order and your money, and never ship your item. I've been repeatedly reaching out to ask when this item will ship, to be told a timeline is not available. Please avoid putting yourself though this and AVOID this company. There is obviously something shady going on.

-
2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Nothing

Complete SCAM... ordered a Coat in September. It never arrived. They said there's a delay, i demanded a £45 credit. We are now in February!! DO NOT USE THIS RIP OFF COMPANY

M
Miss SI 2 years ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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