I bought some T-Shirts

I was concerned after seeing some bad reviews, but I decide to risk with one of their great deals and honestly, I loved it. I love how they handled the shipping and the costs were fantastic. I ordered some T-Shirts and the delivery team arrived four days after ordering! I was a little bit concerned about the reviews therefore, before placing the order I decided to contact customer care to fact check and confirm if the items I planned to order were actually in stock. I also asked whether they could deliver within the set time. A customer support agent replied the following day and hinted that shipping would take at most 3 days and confirmed that the items I wanted were actually in stock. They were excellent and professional and nothing was damaged in transit. I would highly recommend this store.

Very misleading company who provide horrible products and have an appalling returns policy with non-customer service should the product ( which I had to do) be returned.

The product images online are very misleading. The quality of the product I received was not a $100-looking product but one that should have cost $30 maximimum if not less.


Smallables customer service failed to address or assist or reply with any help to my emails but chose to stonewall at arms length with a scripted vague unhelpful repetitive reply ….basically I’m lumbered with a wasteful shoddy product I do not want and sending back is a charge costing more than the product itself.


Smallables have no real returns policy… basically if you pay for the product you have to keep it as the cost of return exceeds the cost of the actual product, therefore the returns policy is misleading, dishonest, unacceptable and …a scam.

I gave Smallables every opportunity to reply and rectify the problem (as most viable Brands that ship internationally provide a discounted rate of return or free returns ) however they prefer to ‘take the money and run’ for short term gain rather then nurture consumers who will allow them to grow their Brand and Business for long term success.

I value and definitely support small businesses but Smallables should become Minuscule’s or better still Invisible’s based on this experience.

Reputation and reviews are everything in a very competitive online marketplace.

Thanks for reading.