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Spotlight: What are our customers saying?

Andy Henriksen
I purchased Vans from the FootShop and my experience with them was disappointing at first. I waited for my order for 2 good weeks and when the order arrived, it was the wrong order. I contacted cus...Read on

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    Would buy here again

    Vans for men

    I purchased Vans from the FootShop and my experience with them was disappointing at first. I waited for my order for 2 good weeks and when the order arrived, it was the wrong order. I contacted customer care service personnel and they promised to look into it. When they finally got back they asked that I return the purchase and I was charged for this. They could not give me a refund but I could order another pair. This time around the package arrived in 5 days and the shoes fit perfectly. I am not sure if I will be purchasing from them again

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Sneakers are more than just shoes. There is a near cult-like following among “sneakerheads” the world over, with fans of this shoe style collecting new and old styles and models by paying thousands of Pounds per pair. Bold, colourful, or plain and simple: there is a sneaker to suit every taste and style. Renowned for their all-day-comfort, the sneaker has transitioned from being a weekend or casual item to a workwear item for some people. The versatility of the sneaker means people usually have more than one pair in their wardrobe. Where would you shop for your next pair of sneakers? The Footshop is one of the shops you might come across in your searches and help you to learn more about this company, its products, and customer service levels, you should read customer reviews of actual customers that have bought from this company. They will be able to tell you whether this company is trustworthy, its products are genuine, and whether they ship to your part of the country. The importance of customer reviews in today’s world of online shopping grows as more and more shops pop up.

About Footshop
Footshop was founded in 2011 in Prague, the Czech Republic as an online shoe retailer. In 2014, Footshop opened its first brick-and-mortar store in Prague. They have shipped 500,000 pairs of shoes since they began in 2011. Brands available at the Footshop include APC, Adidas Originals, Asics, Champion, Heron Preston, Jordan, NAUT, Paccbet, Puma, Rick Owens, Y-3, Vans, Dr Martens, Soulland, Timberland, Under Armour, Nike, Converse, and Fila. They also offer a range of accessories including wallets, sunglasses, watches, bags, jewellery, headphones, and Lego.

Products and Services of Footshop
Customers have the following payment methods available to them: credit and debit cards and PayPal. The Footshop ships to all mainland United Kingdom addresses and they offer free shipping on orders over £150. Shipping charges start at £6 with GLS and takes 2-4 working days for delivery. Customers can also choose more shipping options during the checkout process: Hermes shipping is charged at £7 and takes 6-8 working days to deliver, Royal Mail is £7 and takes 4-6 working days to deliver, while DHL Premium delivers orders in 1-3 working days and is charged at £19. The Footshop operates a 30-day returns programme and a 30-day refunds process.

Compliments, Complaints and Tips about Footshop
We would love to read about your experiences and feedback (positive or negative) about Footshop. Have you bought any sneakers from Footshop before? Please consider writing an honest customer review so that would-be shoppers will know more about this company, its products, and its customer service. Did they deliver your order on time? Was your choice of sneakers broad enough? Were their sizing guides accurate? Did you need to return or exchange any items and if so, were their staff friendly and helpful? Would you recommend the Footshop to friends and family?

Reading other customers’ reviews will offer insight and tips on selecting the right pair of sneakers, which models are the most popular and more.