Reviews, experiences and complaints
El Corte Ingles
Have you searched for a convenient one-stop online shop where you can shop for essentials as well as fashion items? It makes it easier to shop at one place not only for the payment process but for the ease of shipping and delivery. Finding a shop that you regard as trustworthy and offer a wide range of quality products is tricky, but a name you might repeatedly hear is El Corte Ingles. Will your order be delivered on time? Can you return products? Are the sizes standard for the women’s clothing and the kids’ items? What about the food products – are they not near to their sell-by-dates? What about if items are damaged in shipping or you need to ask questions, are their customer support assistance helpful? These are questions that real-world customers can tell you about, and by writing reviews and sharing feedback and experiences it helps other customers to know exactly what to expect from El Corte Ingles.
About El Corte Ingles
It was founded in 1935 and established as a company in 1940 by Ramon Areces Rodriguez in Madrid, Spain. In 2015, El Corte Ingles launched its online service. In their online shop, you will be able to buy items from women’s clothing, men’s clothing, kids’ clothing, sports equipment and clothing, homeware, bedding, foods, décor. With such a wide variety of items, El Corte Ingles aims to offer a one-stop online shop. If you’re looking for women’s fashion, brands you can shop include Desigual, Lloyd’s, Ralph Lauren, Tommy Hilfiger, Gloria Ortiz, Tintoretto. Men can shop for clothing from brands such as Polo, Ralph Lauren, Tommy Hilfiger, Lacoste, Dustin, Desigual, Lloyd’s, Ray-Ban, Armani. Sports equipment and clothing stocked are available from Nike, Adidas, Puma, Asics, Converse, New Balance, Boomerang, MountainPRO, Garmin. El Corte Ingles’s bedding items include bed sheets and duvets, bathroom items, cookware, cutlery, dinnerware, kitchen textiles, food preparation items. Décor products range from candle holders, curtain rods, cushions, vases, wall art, photo frames, and you can shop for products from Tefal, Arcos, Bra, Bassols, Mini Home and Desigual.
Products and Services of El Corte Ingles
Payment methods accepted by El Corte Ingles are credit and debit cards, and PayPal. They offer a returns policy: 15 days for items such as perfumes and cosmetics, sports equipment, lighting, all electrical and mechanical-powered products; 30 days for watches, jewellery and furniture; 60 days for fashion and sports clothes, accessories, footwear, household items and textiles. They also offer free shipping to the United Kingdom for orders over €59 and deliveries usually take 3-7 working days.
Compliments, Complaints and Tips about El Corte Ingles
Have you bought something from El Corte Ingles? Did they deliver it to your home in a safe manner and speedily? How did you find their website’s checkout process? Were you able to easily browse and shop for your items? Would you recommend El Corte Ingles? If you have answered any of those questions, we’d love to read your experiences and feedback about El Corte Ingles. We invite you to please write a review and rate this company. Read other customers’ reviews to find out what you can expect when shopping at El Corte Ingles.
Reviews, experiences and complaints
Spotlight: What do our customers say?
The discount card is not. Your purchase bonus is 10% of your present purchase discounted on your next purchase. If that doesnt do yo...
All reviews ( 3 )
Ordered a pair of Low Canvas unisex casual
This company is my worst experience of online shopping. I made an order but they were unable to deliver the item on time and therefore I asked for a refund. They confirmed that they will offer the refund but I have been waiting for the refund for about 1+ months. What’s worse, the company has been exchanging my case from one agent to the other day-in-day-out. This means that I have to narrate the same story every time and the bad thing is that they never offer a solution. Are you looking forward to buying any time of clothing from this company? Do yourself a favour and search for another store. They will end up delaying it or failing to deliver at all.
I was delevered a wrong blazer, i asked them to provide me with a replacement ( which they still have in stock; but with a higher proce), they refused, still not refunding my money even after having returned the wrong item, at my own cost. And the agent clearly almost tells me to f… off….
Dont be fooled by the foriegner package they offer.
The discount card is not. Your purchase bonus is 10% of your present purchase discounted on your next purchase. If that doesnt do your head in. You have to make your next purchase within 4 days because the card has a lifespan of 5 days and youve already used 1 on your first purchase. At which time if you havent made your next purchase you loose your benefit. At time they say no problems just go down to customer serice, navigate their complex waiting system, grab your number wait 20 minutes be served by some who rather be somewhere else and are intent on you knowing that. Of course what else are you holiday in Spain for to waste 1 hr of your life every 5 days at Corte Ingles. Some dumb actuary with no life experience has come up this programme specicaly to deny you any benefits due to the fact that every days you lose your last purchase. They worked out that people on holidays shop at Corte Ingles shop on average every 6 days. So 5 means you get zero benefit. By the way the card is in Spanish writing they dont tell you it expires in 5 days. When you complain they say you should read the fine print its in the fine print, of course in Spanish. Then they say we have it in English Of course they didnt offer it in English, " but you should have asked for it in English" thats why we go on holidays to be reading the fine print on all the transactions you do.