
BoilerJuice
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Boiler Max
I ordered Boiler Max from the Boiler room and I am happy with my purchase. I chose the monthly payment plan and it worked pretty well. My order was delivered after one week after placing an order. I had hoped the order would take less time since my boiler was not working. The customer service support was friendly and understanding. They assured me that I will receive my delivery in a few days as they were experiencing some delays with deliveries because of the Covid 19 pandemic. I was glad when they called me once they dispatched my order and gave me an accurate date and time.
Oil
Do not buy from this company
They owe us £374 for non delivery of oil and refuse to answer or acknowledge any of our correspondence.
The only way to stop these crooks is to order from local oil suppliers that are not part of the boilerjuice empire.
See you in court Mr Angus and Mr WardHeating oil
Like other reviews I will be seeking legal advice
You took my order on 22nd February and then cancelled my order on 14th March (It should have been delivered on the 8th March). Prices a have doubled and now you are requesting me to effectively pay double for the same order. It is impossible to contact you to discuss this matter - your phone line is a useless automated message; your online chat is closed. You haven't refunded me yet but the amount you say you will refund isn't the amount I paid
Again like other reviews I am disgusted and you shouldn't be allowed to trade in this way. If anyone wants to order oil go direct to the supplier not through Boiler juice and don't make my mistake!
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Yes my 85 year old mum is waiting on them having payed and sent more money but no oil.Also can't get on the phone ,cat or email reply !