Autodoc

Reviews, experiences and complaints

Order 7.2
Service 6.9
Price 7.6
Delivery 7

Total

7.2
70.4% would buy here again

Autodoc

If you are over 18, then the chances are that you own a car. Almost a fact of life, you can’t seem to get on in today's society without a car.

As a car owner, then you’ll know all about the trials and tribulations of car ownership. Especially the burden of car repair.

Whether you fix your car yourself, or you send your car to the garage for work to be done, there’s always a need for car parts. Our cars do more and more miles each year as travel becomes easier and the need to travel becomes more widespread. If you are buying car parts always make sure you read reviews online.

Servicing cars means you need to get your hands on car parts quickly and easily, and above all, cheaply.

The auto industry needs a free and easy flow of car parts to keep you and everyone else on the road, and get you back on the road when your car breaks down.

About Autodoc

Autodoc is a Europe wide operation, and one of Europe’s largest car part retailers. Autodoc operates in 26 European countries outside of it’s home country of Germany.

Founded in Berlin in 2008, the company soon grew quickly and very soon opened operations in Switzerland and Austria. Following this, the company expanded operations to France, Italy, Spain and the United Kingdom.

The company now sells 2.5M products and sells to customers in over 23 languages, processing over 40,000 orders each day.

Products And Services Of Autodoc

Autodoc principally supply auto parts to the auto industry and private individuals.

They sell a wide range of car products from engine parts, brake systems, filters and car accessories.

The company also sell a range of tools for the automotive industry as well.

But the range that Autodoc sells is not restricted to just car parts. The company sells a range of parts for motorcycles and trucks as well.

An important part of their operation is tyre sales.

As well as automotive parts, the Autodoc also produce a range of tutorials to assist motorists and garages alike.

Autodoc.co.uk accepts card payments and PayPal. Shipping charges apply to orders below £140. Items are dispatched within 4 to 5 days of receipt of order.

Items may be returned by an individual up to 14 times, after which charges begin to apply.

The company does offer sale items so it is best to check the website as you order.

Compliments, Complaints And Tips For Autodoc

In addition to sale items on their website, Autodoc also have an app. The company advertises that items are always cheaper when ordered on the app.

Have you any experience using Autodoc? If so, then we would like to hear from you. We want your feedback and experience so that we can learn more about this company.

If you would like to submit a customer review, please do so. We use reviews from people like you to give others that chance to learn more about the company before they purchase.

Your reviews can help others to make better choices online

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

T
Tom 7 months ago
10
Before, delivery used to take a long time, and sometimes it was really frustrating. Now things have changed orders from Autodoc arrive within just 4–5 days. I’d also like to mention the supp...
A
Adam 5 months ago
10
If you're wondering is AUTODOC any good, just download the app and try it. I've placed three orders for my Ford Focus so far. Searching for parts by registration number works perfe...
B
Benjamin 5 months ago
10
I ordered parts here to repair the suspension on my Honda Civic. I used the mobile app, it’s convenient, and everything is relatively easy to find. I bought front and rear shock absorbers, s...
E
Ewan 3 months ago
10
Doing some diy repairs on my 2015 nissan qashqai for the mot and needed fresh front drop links. I was gutted when the local garage asked a silly price so I had a look on autodoc. Found some...
M
Mason 2 months ago
10
Needed some new brake discs for my 2016 Ford Focus since the MOT was coming up fast. Got on autodoc and ordered a Ridex set. I was a bit worried they wouldnt turn up in time for the weekend...

All reviews ( 54 )

Myreview

Before, delivery used to take a long time, and sometimes it was really frustrating. Now things have changed orders from Autodoc arrive within just 4–5 days. I’d also like to mention the support team, who helped me choose the right part for my Volkswagen. Overall, the service has become noticeably more convenient to use.

T
Tom 7 months ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

Smoothprocess

If you're wondering is AUTODOC any good, just download the app and try it. I've placed three orders for my Ford Focus so far. Searching for parts by registration number works perfectly, the checkout process is quick, and the items always arrive in perfect condition. It's much easier than driving around parts stores trying to find what's in stock.

A
Adam 5 months ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

Suspension

I ordered parts here to repair the suspension on my Honda Civic. I used the mobile app, it’s convenient, and everything is relatively easy to find. I bought front and rear shock absorbers, suspension arms and stabiliser links. I was able to find everything I needed in one place without having to search different websites.

I placed the order directly from my phone in just a few minutes. The delivery arrived fairly quickly, the packaging was fine, and all the parts were intact. The shock absorbers and suspension arms seem to be of decent quality and were installed without any issues.

B
Benjamin 5 months ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

FrontdroplinksformyQashqai

Doing some diy repairs on my 2015 nissan qashqai for the mot and needed fresh front drop links. I was gutted when the local garage asked a silly price so I had a look on autodoc. Found some Gocore drop links pretty quick. Had a small doubt about fitment since I am just a driveway mechanic but they arrived fast in solid packaging. Got them fitted this weekend and the front end feels much tighter now. Proper chuffed with how easy it was to sort myself without spending a fortune.

E
Ewan 3 months ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

Wellpackagedandontime

Needed some new brake discs for my 2016 Ford Focus since the MOT was coming up fast. Got on autodoc and ordered a Ridex set. I was a bit worried they wouldnt turn up in time for the weekend but the tracking updates were spot on. The parcel arived right on schedule and the packaging was proper secure so nothing was bashed about in transit. Got them fitted straight away and the motor is stopping perfectly now. Really chuffed with the delivery speed.

M
Mason 2 months ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

wiper blades

Time for some basic regular maintenance before the mot so I ordered a fresh pair of windshield wiper blades for my volkswagen golf vii from AUTODOC. Finding the exact fit on the app was dead easy with my reg. Delivery took a few days which was fine by me. popped them on myself in two minutes and they clear the windscreen brilliantly without any squeaking

M
Milena 2 days ago
8
Order
8
Service
10
Price
10
Delivery
9
Total
Would buy here again?

Filters and oil

I placed an order to prepare my car for the cold season, including several parts. The package arrived quickly, just 3 days after placing the order. However, I noticed that the engine oil was missing, even though the box was intact and had enough space for it. After contacting customer support, I was informed that the order had been split into multiple shipments from different warehouses. I understand this can happen, but it would have been helpful to know this in advance and receive all tracking details from the beginning. Overall, the experience was good and the delivery of the other items went smoothly.

W
Whitaker 2 days ago
10
Order
8
Service
10
Price
8
Delivery
9
Total
Would buy here again?

brilliant support team

I ordered a replacement alternator for my ford mondeo but realised I picked the wrong one. Contacted autodoc support straight away and the bloke on the chat sorted the swap quickly without any fuss. The right part arrived perfectly packaged a few days later and my car is running brilliant again so I am well chuffed.

R
Rory 4 days ago
10
Order
8
Service
10
Price
10
Delivery
9.5
Total
Would buy here again?

Great aftermarket option for Ford mondeo

I needed new brake pads for my Ford mondeo and was torn between original dealer parts or aftermarket. Going with a reputable aftermarket brand saved me a fair bit of quid and it really pays off to check the specs first. The box turned up fast and the install went flawlessly since the fit was bang on. The motor stops perfectly now so definitely dont hesitate to skip original components if the alternative is well reviewed.

n
nieminenkaisa 5 days ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

I needed a few parts for my car

I was actually surprised by how easy it was to find what I needed. There were quite a few brands and price options, so I could compare everything before placing the order.
The product information was also useful, especially when I wasn't 100% sure which part to choose. I checked the compatibility details, placed the order and everything arrived as expected and in good condition.

L
Lars Garage 8 days ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

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