Reviews, experiences and complaints
Are you looking for garden furniture? Making the most of our living spaces at home greatly improves the quality of our rest and relaxation at home. After a long day, sitting outside with friends and family with a glass of wine and good conversation makes for great memories. With the right type of furniture, it will make all the difference. Rattan furniture is popular thanks to its easy-to-clean qualities and durability in year-round weather. When shopping for rattan garden furniture, you might have come across White Stores and wondered if they’re a trustworthy online outdoor furniture retailer with good products. Reading customer reviews from real-world people about companies like White Stores will help them to make better-informed decisions on whether to shop there.
About White Stores
White Stores was founded in 2008 and its head office is in Wickford, Essex, England. This online outdoor furniture retailer specializes in rattan-style garden furniture. They have 6 showrooms across the United Kingdom: Essex, London, Suffolk, Surrey, Somerset, and Shropshire. Their furniture requires no assembly by customers; they are ready-to-use right after delivery. All furniture is weatherproof and features cast aluminium frames for longevity. Products you can buy include dining, garden sofas, rattan sun loungers, daybeds, water features, bistro sets, firepit sets, and bar sets.
Products and Services of White Stores
White Stores accepts payment from customers from credit and debit card and PayPal services. They also offer credit on orders over £500 with a Buy Now, Pay Later service with interest-free instalments from Klarna. White Stores offers three shipping options to customers during their checkout process: Economy is the default standard on all orders and is FREE on orders over £50, with the delivery of items in stock usually delivered in 2-5 working days; Next-Day shipping is charged on a quote process per order; Specific Day Shipping allows customers to choose a specific day for delivery during their checkout and it is charged on a per order system. All products carry a 28-days returns policy for in case the quality of items isn’t satisfactory to customers. Different product categories carry different structural warranties too, with warranties starting at 2-year plans. All of their products’ synthetic weaves are covered by a 3-year warranty against fading, cracking, peeling and snapping. All Nova products are covered by a 1-year limited warranty. Maze Rattan products carry a 1-year structural warranty and the weave is covered by a 1-year warranty. White Stores offers a 2-year warranty on all Kaemingk Christmas trees.
Compliments, Complaints and Tips about White Stores
We would love to read your honest (positive or negative) feedback and experiences from dealing with White Stores. We invite you to please write a customer review so that other would-be shoppers will know exactly what they can expect when dealing with White Stores. Did you recently purchase any rattan garden furniture from White Stores? Did you find their website’s online checkout process straightforward? Did they deliver your order on time? Was the quality of their furniture as advertised? Did you need to return or exchange any items and if so, were their staff friendly, helpful, and professional? Would you recommend White Stores to friends and family?
By reading other customers’ reviews, you will learn tips about their products, their warranties and their level of customer service.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 2 )
Absolutely wonderful very pleased with our garden furniture.would certainly recommend you.well worth the wait.
over-ordered christmas lights
I would love to thank the customer support team very much. I had bought some Christmas lights earlier but I needed to return some items which we had over-ordered. The customer service department is full of overly helpful individuals. After a few chit-chats, I decided to return the items using my own transport to your Rettendon warehouse because the returns courier had overly expensive costs. I had some interactions with some of the people in the store and they were very efficient, knowledgeable, professional, and friendly. I personally feel that the company should recognize these individuals as outstanding representatives of your team. I will definitely order again from White Stores and would love to recommend others to buy from them too.