Spotlight: What are our customers saying?
The order was placed and never fulfilled over a month later, so I asked for a refund. They said no, so I demanded one. Almost 3 months later I have not received a refund and when I inquired again, ...Read on
Although delivery took along time, I have received my coat today and it’s absolutely gorgeous, fantastic quality and great value for money. Thank you. I will definitely order from this company agai...Read on
Various jackets and coats and they were amazing and great value A couple were the wrong size, but sent a message through and it was resolved quickly and professionallyRead on
A placed my order on the 3rd October and my payment was taken straight away. I had not received my order by the 11th December so requeted my payment back, the order was promptly cancelled and I was...Read on
I wish I had seen this site before I gave them my money. I ordered a jacket in November 2021 & I am aware that there are shipping issues but at this point I just want my money back. It's impos...Read on
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The order was placed and never fulfilled over a month later, so I asked for a refund. They said no, so I demanded one. Almost 3 months later I have not received a refund and when I inquired again, they said they couldn't give one and that I had to go through my bank to get it. The quality of clothing is not worth the headache.
Bubble faux fur coat
Although delivery took along time, I have received my coat today and it’s absolutely gorgeous, fantastic quality and great value for money. Thank you. I will definitely order from this company again but will be mindful of the delivery time if ordering for a special occasion.
Various jackets and coats and they were amazing and great value
A couple were the wrong size, but sent a message through and it was resolved quickly and professionally
A placed my order on the 3rd October and my payment was taken straight away. I had not received my order by the 11th December so requeted my payment back, the order was promptly cancelled and I was told I would be refunded. I had not received my payment back by 11th January so I messaged them which they ignored. As of 22nd January I have still not receive my payment back.
They put 2.0 I give it 0.0 stars.
I tried to buy a jacket
I wish I had seen this site before I gave them my money. I ordered a jacket in November 2021 & I am aware that there are shipping issues but at this point I just want my money back. It's impossible to reach anyone there. Also, when I try and check my status now it says there is no record of it and I can't get into my account. I'm starting to think this is a scam.
DO NOT BUY from this company. I ordered a coat over two months ago and it has not shipped. They keep giving me the same canned response that they are very busy and that my order has been "assigned great priority." NEVER AGAIN!!
I ordered 2 coats
This company is a FRAUD!!! Do not order- Buyers Beware!!! They stole my money and never shipped the items. I was scammed for $108.00..Two months later- No product and NO Refund...
Tried to buy a coat
👎👎Hopefully ppl look at the reviews wish I would have. Worst company ever!!!! So u better hope you can get ur order in maybe 3 months and if u want a refund or cancel good luck. They make u contact ur credit card company and deal with the hasle of getting ur money back. This company is a joke. You can get the same product on Amazon
TRUST ME DON'T ORDER FROM THIS COMPANY 👎
Avoid no stock no refund they delay to try n get card refund too late.
This compays on every scam artist website going. In my opinion the have no stock and opersate by sendimg you its in its way or leavibg soon so you wait and wait then its too late to make a claim back on your card. Im jist intime. They then ignore you when you ask for a refund as they tell you they hsve refunded but they dont. Another scam hoping loads wont check. They are not in london. I only wish id read all the complaints there ate hundreds they do this too. Imagin how many people DONT check if they have a refund. I bought a blouse. Getting money back in my card but uts the time wasting palava doing all that. Annoying scammers thats my opinion. DONT hand over your card details thats my advice.
I placed an order on 24th Oct 2021 with Ultamodan but the tracking status shows that it is still not shipped yet. I requested to have my money back on 2nd Dec but was declined. The reason they gave was ‘shipment delays due to high demand’. If this reason was true, why have they kept advertising sales on its official website and sending me promotions?? Just sent them an ultimatum for full refund. If they don’t, I will claim my payment via the court and make this failing trader to pay the court fee. Hopefully my solution can inspire other upset customers. BTW, I wish the system could allow reviewers to score minus/zero.
Tried to buy sparkly t shirt
Unfortunately a month after ordering goods they did not arrive, despite Ultamodan sending email with a response they would ‘expedite’ my order. Still no order arrived so have asked for refund. Interestingly there are issues with system for refunding so need bank details. Don’t think so!! AVOID. Site needs taking down, definitely NOT in London!
I ordered a coat from this site 4 weeks later had to start a dispute with my bank to get the money back as it was never shipped also emailed them to cancel 2 weeks after doing this a package arrives. . I have absolutely never seen anything like it it was wrapped solid with sellotape over a ripped bag the sellotape had pulled the outer coat off and the stuffing is showing . It has come from China even though it claims to be a UK based company. I'm sending all this information to trading standards as something really needs to be done about this rip off company. The reviews on trust pilot are growing hourly and none are good . My advise AVOID AVOID !!!!
Why can’t we have 0 stars? This has become comical trying to get an answer other than “they are trying” and “I’m first priority”. I’m going to go out on a limb and say automated responses regardless of the issue and they just take your money. I’d bet 1 in 1k if any orders are received after looking further into the company. 40 days past delivery time and it still hasn’t shipped. Good thing they don’t sell toys for kids. If you want, send me your money and I will answer anything you say for the next 4 months with “your order is top priority”.
Long Puffer Coat - Hooded Waterproof Winter Coat With Belt
I am writing this review on 3 November 2021. On the 26th of August 2021, I bought Long Puffer Coat - Hooded Waterproof Winter Coat With Belt for £62. It never arrived. I emailed Ultamodan over three times. I tried calling their phone number numerous times but NO ONE ANSWERS. I have been getting the run-around. THEY TOOK MY MONEY and I have no coat.