
Missoma
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Bought Earrings
I have been purchasing from this company since last year, mainly jewelry. This is where I bought my girlfriend’s ring from. However, about a week ago, I ordered a pair of earrings from this company, and the order didn’t end entirely well as I had thought it would. First, the order was too late, unlike the three days they had promised; they delivered in a week. Although the customer services emailed me explaining the reason as to why my order had been that late, I still think that the whole mess was entirely avoidable. Missoma has good service but can be disappointing at times.
Zenyu Chandelier Hoop Earrings
They are VERY VERY heavy - think twice before spending over £100 on earrings you can only wear for a couple of hours at a time.
Rings
I am based in Canada and bought 4 pieces of jewelry two months ago. Wanted to return 3 of them because of sizing issues; however, there is no return point (drop-off location) in Canada!! Reached out to customer services and it has been more than ONE month back and forth - no one could resolve this issue. They blamed it on a tech issue and kept me waiting forever...Never buy this if you are in Canada since you can't return the items at all
Jewelry
Very bad quality. The items I did wear (gently) broke after a few wears. The items that remained safely in their boxes and were never worn, quickly became badly tarnished and now are not wearable.
Huge waste of money!
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