Reviews, experiences and complaints
Do you need lighting for your home or office? When first considering lighting for a new home or when renovating your house, you might not give much thought to the lighting. Will you install ceiling lights, chandeliers, spotlights, cable lighting, OLED lighting, decorative lighting, smart bulbs, LEDs or crystal light fittings? What sort of light bulbs and lumen output do you buy and install? Fluorescent bulbs, halogens, gas discharge lamps, filament bulbs, are some of your choices, but which ones are best for your living room, bedroom, bathroom, garage, home office, desk, or for your office? It is a daunting prospect for many to search for lights, their wattage, and positioning. You will need to find a reliable and reputable store. You will also need to shop for spares and accessories, and of course advice and product info. Which online lighting retailer is trustworthy? Do you know the name Lighting.co.uk? Does this company ship to your city? Are knowledgeable about the products they sell? What are their returns or exchange policies? Reading customer reviews of real-world people that have shopped at Lighting.co.uk and other such companies will reveal to you the answers to those questions and offer insight into the levels of customer service. That is why it is so important to read customer reviews in this age of online shopping.
Lights.co.uk was founded in 1999 by Thomas Rebmann under the umbrella company of Lampenwelt GmbH. Their office is based in Schlitz, Hesse, Germany and employs 350 staff members. Their range of lighting products on offer is over 30,000 lights and they ship to countries across Europe and the United Kingdom. Customers can shop for products across 7 categories, including light bulbs, indoor lighting, Christmas lights, LED lights, and outdoor lights. Search for items such as pendant lighting, pole outdoor lights, security lights, smart heating, fairy lights, technical lighting, and emergency lighting. Brands include AEG, Eglo, Lindby, Osram, Philips. Westinghouse, and Searchlight.
Products and Services of Lights.co.uk
Payment methods available to Lights.co.uk customers are credit and debit cards and PayPal. This company offers free shipping on orders over £50 otherwise £4.90 is charged on orders for shipping. It usually takes 2-5 days for deliveries to be completed. Lights.co.uk operates a 60-day returns policy, offer a price-match guarantee and their customer service centre is open on weekdays during business hours for queries, info, and advice.
Compliments, Complaints and Tips about Lights.co.uk
Have you bought any products from Lights.co.uk? Did you order to arrive on time? Was your order safely packaged? Did you need to return or exchange any items and if so, were their staff friendly and helpful? Did your lights meet your expectations and did they perform as described on their website? Would you recommend Lights.co.uk to your friends and family? We would love to read your experiences, feedback, and insights about Lights.co.uk. Please consider writing a customer review (positive or negative) so that other would-be shoppers will know just what to expect from this company.
By reading other customers’ reviews, you will know more about this company so that you will be better informed about them to know whether to spend your money on their products.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 2 )
Ordered LED Lights
This is my first time using Lights.co.uk and was purchasing some LED ceiling lights. My ordering was simple and before I placed it, I first called the customer service just to play careful that I wasn’t ordering a product that was out of stock. After the team confirmed that the product is actually in-stock, I went ahead and placed my order. The customer service was extremely helpful and outrightly professional in informing me when my order was dispatched and when I should expect it. The lights were delivered today and they work and look perfect. I would highly love to recommend them. I will also without a doubt use their services again in the future.
DO NOT BUY ....... worse company every their delivery partners are worse then any thing the costumer service is not worth the hassle....... Took the money now refusing to give back any money believing DPD over our words. Was told that it would be delivered on Friday was told no one was at home when i was working from home when called was told that delivery companies skips some deliver due to timings but had said that they tried to deliver.
i rather spend more and get good costumer service there have also been times where they have just put the phone down and no one higher to talk to ....... Rubbish company be very careful. i would not trust them at all.