Koi Footwear

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Koi Footwear

100% Would buy here again

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Claire Sunderland
I wanted my products first and that is why I came to shop from this company because they offered a next-day delivery on their items. I wanted to purchase boots for my weekend outdoor activity. I fi...Read on

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    Would buy here again
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    Bought Outdoor Boots

    I wanted my products first and that is why I came to shop from this company because they offered a next-day delivery on their items. I wanted to purchase boots for my weekend outdoor activity. I first contacted the customer service team confirming whether it was possible especially on my chosen product and when the company confirmed, I placed my order. The customer delivery team brought the boots the following day. You can’t imagine how happy I was. The boots look durable but I can’t ascertain that as I have worn them only once since I ordered them. However, I would love to highly recommend Koi Footwear.


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Koi Footwear

What is the most important part of your outfit? There is no consensus on this question. Fashion or rather clothing is diverse and people value certain things more than others. For me, it is my footwear or shoe. Choosing the wrong pair of shoes for an occasion leaves me in a bad mood throughout the day. To avoid this, I always make sure I have shoes or footwear for every occasion in my wardrobe. You can also do the same, it's not that expensive as it sounds. When going footwear shopping, I like stores that have all kinds of footwear. It makes my shopping experience much easier, more fun and less stressful. Koi Footwear is a brand that specialises in different kinds of men's and women's shoes. If you have any questions about the brand, the best way to get insightful information about how they operate is by reading an independent customer review of Koi Footwear here.

About Koi Footwear
Koi Footwear (formerly known as Elegant shoes) is a vegan footwear brand. Their name Koi is derived from 'Kon'nichiwa', meaning "love" in Japanese. This was after the company moved its manufacturing to China. According to the company, they aim to push creativity to all outlets, which includes the design and overall aspects of the brand.

Products and Services of Koi Footwear
Koi Footwear categories are Men's, New In, Ankle Boots, Mary Janes, Trainers, Shoes, Long Boots, Sandals and Accessories. The Ankle Boots category features both men's and women's ankle boots, chunky boots, Chelsea boots, gothic bots, platform boots, velvet boots, biker boots, flat boots, lace-up boots and hiking boots. The trainers' category features also men's and women's chunky trainers, sporty trainers, white trainers, dad trainers and 90s trainers. Their heels category contains jewel heels, platform heels, strappy heels, embroidered heels, court heels, stiletto heels, lace-up heels, block heels, wedges and perspex heels. Koi Footwear offers UK standard delivery for £3.99 for orders over £25 and £4.99 for orders under £25. Their UK next working day delivery is £4.99 for over £25 orders and £5.99 for under £25 orders. US clients can choose from two delivery options - USA Tracked delivery for $18.99 but free for orders over $150 and USA DHL Express for $34.99 but also free for over $150 orders. There is an EU Tracked service for that region with a €16.99 shipping fee while Ireland orders cost £4.99 to ship. Koi Footwear accepts returns from clients within 28 days from when it was delivered. “Earrings are not eligible for return due to hygiene reasons” – the company claims.

Compliments, Complaints and Tips for Koi Footwear
What kind of shoe did you order from Koi Footwear? How comfortable were your feet in the shoe? Was the shoe your perfect size? Did Koi Footwear deliver the wrong size? Have you returned the shoe or try contacting their customer representative? What reply did you get from the customer care team about the unwanted item? Were they able to exchange the item for you or give you a full refund? How helpful was the customer service reps during the return process? Let us know what your experience and feedback are about Koi Footwear. Share them and help other customers.