Autodoc

Reviews, experiences and complaints

Order 4.9
Service 4.3
Price 5.6
Delivery 4.5

Total

4.8
50.0% would buy here again

Autodoc

If you are over 18, then the chances are that you own a car. Almost a fact of life, you can’t seem to get on in today's society without a car.

As a car owner, then you’ll know all about the trials and tribulations of car ownership. Especially the burden of car repair.

Whether you fix your car yourself, or you send your car to the garage for work to be done, there’s always a need for car parts. Our cars do more and more miles each year as travel becomes easier and the need to travel becomes more widespread. If you are buying car parts always make sure you read reviews online.

Servicing cars means you need to get your hands on car parts quickly and easily, and above all, cheaply.

The auto industry needs a free and easy flow of car parts to keep you and everyone else on the road, and get you back on the road when your car breaks down.

About Autodoc

Autodoc is a Europe wide operation, and one of Europe’s largest car part retailers. Autodoc operates in 26 European countries outside of it’s home country of Germany.

Founded in Berlin in 2008, the company soon grew quickly and very soon opened operations in Switzerland and Austria. Following this, the company expanded operations to France, Italy, Spain and the United Kingdom.

The company now sells 2.5M products and sells to customers in over 23 languages, processing over 40,000 orders each day.

Products And Services Of Autodoc

Autodoc principally supply auto parts to the auto industry and private individuals.

They sell a wide range of car products from engine parts, brake systems, filters and car accessories.

The company also sell a range of tools for the automotive industry as well.

But the range that Autodoc sells is not restricted to just car parts. The company sells a range of parts for motorcycles and trucks as well.

An important part of their operation is tyre sales.

As well as automotive parts, the Autodoc also produce a range of tutorials to assist motorists and garages alike.

Autodoc.co.uk accepts card payments and PayPal. Shipping charges apply to orders below £140. Items are dispatched within 4 to 5 days of receipt of order.

Items may be returned by an individual up to 14 times, after which charges begin to apply.

The company does offer sale items so it is best to check the website as you order.

Compliments, Complaints And Tips For Autodoc

In addition to sale items on their website, Autodoc also have an app. The company advertises that items are always cheaper when ordered on the app.

Have you any experience using Autodoc? If so, then we would like to hear from you. We want your feedback and experience so that we can learn more about this company.

If you would like to submit a customer review, please do so. We use reviews from people like you to give others that chance to learn more about the company before they purchase.

Your reviews can help others to make better choices online

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

T
Tom 2 months ago
10
Before, delivery used to take a long time, and sometimes it was really frustrating. Now things have changed orders from Autodoc arrive within just 4–5 days. I’d also like to mention the supp...
A
Adam 22 days ago
10
If you're wondering is AUTODOC any good, just download the app and try it. I've placed three orders for my Ford Focus so far. Searching for parts by registration number works perfe...
B
Benjamin 13 days ago
10
I ordered parts here to repair the suspension on my Honda Civic. I used the mobile app, it’s convenient, and everything is relatively easy to find. I bought front and rear shock absorbers, s...
W
William 1 day ago
9.5
To be honest, I only started to buy spare parts myself after a local garage quoted me an exorbitant price for a simple job. I tried Autodoc and ordered rear brake discs for my Focus. Everyth...
S
Simon Steele 4 years ago
8.5
I’m impressed by how this company works out and treats me as its customer. This time around, I’m specifically impressed by the delivery team. The delivery team brought by ordered pair of tyr...

All reviews ( 26 )

Myreview

Before, delivery used to take a long time, and sometimes it was really frustrating. Now things have changed orders from Autodoc arrive within just 4–5 days. I’d also like to mention the support team, who helped me choose the right part for my Volkswagen. Overall, the service has become noticeably more convenient to use.

T
Tom 2 months ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

Smoothprocess

If you're wondering is AUTODOC any good, just download the app and try it. I've placed three orders for my Ford Focus so far. Searching for parts by registration number works perfectly, the checkout process is quick, and the items always arrive in perfect condition. It's much easier than driving around parts stores trying to find what's in stock.

A
Adam 22 days ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

Suspension

I ordered parts here to repair the suspension on my Honda Civic. I used the mobile app, it’s convenient, and everything is relatively easy to find. I bought front and rear shock absorbers, suspension arms and stabiliser links. I was able to find everything I needed in one place without having to search different websites.

I placed the order directly from my phone in just a few minutes. The delivery arrived fairly quickly, the packaging was fine, and all the parts were intact. The shock absorbers and suspension arms seem to be of decent quality and were installed without any issues.

B
Benjamin 13 days ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

Generallyagoodexperience

To be honest, I only started to buy spare parts myself after a local garage quoted me an exorbitant price for a simple job. I tried Autodoc and ordered rear brake discs for my Focus. Everything arrived safely and fit as expected. I did the same a few more times after that, for caliper bolts, an air filter and a coolant temperature sensor. No issues with the parts so far. The only problem I had was with customer support, which was often slow to respond. It sometimes took a while to get a reply. However, the last time I contacted them, someone got back to me within a few minutes. I'm not sure if that was just luck or if they've actually improved.

W
William 1 day ago
10
Order
8
Service
10
Price
10
Delivery
9.5
Total
Would buy here again?

Ordered a pair of tyres for my SUV

I’m impressed by how this company works out and treats me as its customer. This time around, I’m specifically impressed by the delivery team. The delivery team brought by ordered pair of tyres well packed, unlike a certain company that I had previously ordered from only for them to bring my tires looking worn out before I even install them. The delivery team was perfect! What’s more, the products are quality and give real value for the money spent. However, if the delivery team could improve on how first they deliver, it would be a great favour to the customers. I highly recommend their products.

S
Simon Steele 4 years ago
10
Order
8
Service
10
Price
6
Delivery
8.5
Total
Would buy here again?

Goodrange

There's a good range of parts and you can usually find something to suit your budget. I've ordered a few times now and the quality has been consistent so far. No issues up to now.

M
Mohammed A 8 days ago
10
Order
10
Service
10
Price
8
Delivery
9.5
Total
Would buy here again?

Noregrets

I could not decide where to order shock absorbers for my car. A few friends told me AUTODOC is completely trustworthy and the prices are decent so I gave them a try. Everything went smooth, the part fitted perfectly and the delivery was fast.

R
Robert 17 days ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

Workswell

Is AUTODOC any good? I used it for my Ford Focus to buy new brakes and an oil filter. The reg search found my parts and the price was fair. It takes a few days to get the stuff but I did not have to go to a shop. It works for me.

T
Thomas Clark 21 days ago
10
Order
10
Service
10
Price
10
Delivery
10
Total
Would buy here again?

engineoilfilter

I am very disappointed with the company <AUTODOC> because I received cheaper products than the ones I ordered. And the biggest shock was that <AUTODOC> allows itself to make changes in the order made by me, and this is not the first time when something like this happens.
I recommend to everyone who uses <AUTODOC> to take a photo of the order you made so that you can prove that <AUTODOC> MODIFIED your order without your consent.

I
Ion Ignat 2 years ago
2
Order
2
Service
6
Price
6
Delivery
4
Total
Would buy here again?

Enginemounts

Absoulouty useless....ordered 2 engine mounts...received 2 totally different ones to the ones I ordered and they had loads of cracks all over them. When I messaged to complain they told me to fit them anyway and they would offer me a 20% refund...after I said no to this they said they would send a label to return them...after a week and still no sign of a return label they emailed me with a return label attached for me to print off myself.. what a useless bunch these really are. Would not use every again.
0 stars is what they deserve

A
Aron 2 years ago
2
Order
2
Service
2
Price
2
Delivery
2
Total
Would buy here again?

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