Argus Car Hire
Reviews, experiences and complaints
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Argus Car Hire
After booking a holiday or even a business trip to foreign countries, it is essential to all globetrotters that their car rental booking is correct upon arrival so they can proceed with their excursions. Unfortunately, however, many companies offer the same services worldwide; thus, this transportation guarantee is not always upheld. And this is of great concern to all sightseers as not one of them would appreciate any lacking in this regard. Moreover, leaving a customer review about how your journey was would help future tourists decide on the right car booking company to trust in their endeavours.
About Argus Car Hire
Founder, Gregory Turley, established the company that would pride itself in providing world-class car hire solutions operating via its offices in Dublin, Ireland. In improving car rental globally, they ensure that they build a trustworthy relationship with their clients. In addition, specialising in France or Germany, to name just a few of a multitude in availability. Moreover, they use up to 21 technologically advanced products to maintain their strong ideals and services to clients. In addition, to make the traveller experience even more enjoyable, they specialise in low car hire prices to ensure that the client gets good services with a good price tag.
Products and Services of Argus Car Hire
Argus Car Hire‘s core services are clear upon logging in. By adding a search technique, you can enter your departure date, followed by your pickup and return date. Afterwards, they compare the best car rental services to accommodate travellers’ requirements. Ultimately giving the client the best options and prices. This advanced search utility operates in several beautiful destinations. In addition, the client can see the car‘s make and model available or even give an option in which car would fit your unique travelling style and affordability. Even offering a nine-seater for those planned group excursions.
Additional Services of Argus Car Hire
Argus Car Hire has a sufficient amount of information about different payment methods. In addition, the FAQ tab covers every single concern a client would have. For example, explaining when the client needs to pay for the rental and presenting the fuel costs involved. Furthermore, they offer a great additional feature; when a client pays via credit card, there would be no extra costs. In addition, offering free of charge cancellations and 24/7 customer care. In summary, you can contact them via live chat and on their social media accounts, for example, Facebook and Instagram. Email: www.arguscarhire.com
Complaints, Compliments, and Tips for Argus Car Hire
Many people who require car hire for business or pleasure travel expeditions would be worried about receiving their car rental on arrival time. Why is this a concern? Because the commuter would want to enjoy their stay in a new country after the long journey it took for them to get there. But unfortunately, there are instances where this requirement falls through the cracks and would ultimately lead the client into disarray. Henceforth, you can leave a customer review about your experience booking a car through a rental company. Subsequently, this would lead to the company giving feedback on how they can improve their services leading into the future.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 7 )
Creditcardnameissue
I booked car hire with my credit card in the name e.g. F Brown. Argus took the booking and took my money. When we arrived, the car hire company would not accept the same credit card as it has to have the full name, e.g. Fred Brown. I appealed, but they would not refund me.
Argus does inform you of this, so be careful as most credit cards are not in your full name.
When you appeal, you will receive a stock answer that they have followed the rules which are clear when you book.
Needless to say, I will never use these services again and will not recommend them to anyone else.
Was this my error? Yes. Have they done this to others? Countless times.
So, please be aware.
arguscarhire
argus car hire. do not fooled. by appearances this company is unprofessional and does not pay any attention to detail. check the opening hours of car rental desks you are going to because they are more often than not reported incorrectly. Their mistake by one hour on closing time at Rome airport cost me dearly as I could not collect my car after a small delay to my flight. No admission of error on their part let alone an offer of compensation. very disappointing.
Carrental
ARGUS CAR HIRE is a 100% SCAMMER…
ARGUS CAR HIRE is a 100% SCAMMER COMPANY(dont trust the positiv reviews)!!!!!!!!
They are acting like a third party company (which means....they hire other local car rentals).
If for any reason you cant get your car at the destination point....NOW THE SURPRISE....ARGUS CAR HIRE (THIEFS AND SCAMMERS...IM STILL LOOKING HOW I CAN OPEN A LAW SUITE AGAINST THEM)....will keep your already paid money(over their own rental portal) just sending you a message ,that unfortunately they cant give you a refund.SO THEY DONT GIVE YOU THE OFFERED SERVICE BUT THEY KEEP YOUR MONEY EVEN IF YOU COULDNT RECIEVE YOUR CAR......NICE😇😇
BEWARE...IM SHURE THAT THIS IS SOMETHING NORMAL FOR ARGUS CAR HIRE...
WHEN PROBLEMS APPEAR THEY JUST KEEP YOUR MONEY AND DONT CARE ABOUT ANY HELP OR REFUNDING ANY MONEY.....SCAMMERS!!!!!!!!!!!
RENT YOUR CAR BETTER SOMEWHERE ELSE....I LOST (FOR THE MOMENT) 265 EURO FOR NOT HAVING A MASTER OR VISA CARD BUT HAD AN AMERICAN EXPRESS WHICH WASNT ACCEPTED FROM THE LOCAL CAR RENTAL (AS A GUARANTEE FOR ANY FURTHER PROBLEMS)BUT ACCEPTED FROM ARGUS LIKE A CAR RENTAL PAYMENT.....100% SCAMMERS....SEARCHING FOR EASY MONEY🤮🤬🤮🤬🤮🤬🤮🤬
Carrental
Worst experience of my life. We made a booking through their website. When we reached the counter to collect the car, we were informed by the customer service that no car was available and he just left. We had no choice but to rent another car from the next counter. And when I was lodged my complaints to them, without fair investigation they just ignored and no refund was made..
Carhire
In 20 years of renting cars around the world I've never had such bad experience and such useless customer service..
I was left stranded at 2am with elderly mother and child in foreign country without a car as it was refused by the actual car suppliers due to us not having IDP (on UK license). It is not mandatory according to Lithuanian and British governments. It is NOT required by the car suppliers either! It was for some odd reason though on the booking confirmation ticket that you'd open when actually collecting your car.
I have spoken with the supplier directly whom advised that if we would have made the booking with them directly we wouldn't be required to provide IDP.
When speaking with Argus so called customer service they played the blame game referring to the booking ticket rules (that go against government and actual supplier rules) and reminding me that I have agreed to this. They refused to speak with suppliers to clarify this as well refused us refund.
If you want to save yourself time, money and ruined holiday - don't use Argus! Go to your car hire places direct no matter how small they are!
Rentacar
My experience with Argus Car Hire was nothing short of a nightmare, showcasing a stunning display of incompetence from start to finish. They claim to offer reliable car rental services, but this couldn't be further from the truth. Their lack of responsiveness to customer issues is appalling. When faced with a problem, their go-to response seems to be that they cannot help because the issue wasn't reported beforehand. However, the irony is that these problems only manifest themselves when you arrive to pick up the car at the designated time and place.
Upon encountering an unresolved issue at the car rental counter, contacting Argus for support only led to further frustration. Their customer service team was quick to wash their hands of the situation, stating they were powerless to assist because we hadn't contacted them before the pickup date. But how could we have anticipated an issue that did not exist until that very moment? This circular logic leaves customers trapped in a no-win situation.
This entire ordeal speaks volumes about the lack of coordination and responsibility between Argus Car Hire and the actual car rental providers they partner with. It's a clear indication that their operational model is deeply flawed, prioritizing contracts over customer satisfaction and support. Dealing with Argus Car Hire has been a horrific experience, underscoring a complete disregard for customer service and efficiency. I strongly advise against using their services unless you're prepared for a potential cascade of unresolved issues and a total absence of support when you most need it.
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