The Underfloor Heating Store

Reviews, experiences and complaints

Order 4
Service 2
Price 3
Delivery 4

Total

3.3
100% would buy here again

The Underfloor Heating Store

The Underfloor Heating Store: The Ultimate Warmth and Comfort

When it comes to keeping your home cozy and comfortable during those chilly winter months, there's no better option than underfloor heating. And if you're looking for a reliable and professional company to provide you with top-notch underfloor heating solutions, look no further than The Underfloor Heating Store. With their extensive range of products, exceptional customer service, and competitive prices, they have become the go-to destination for all your underfloor heating needs.

Expansive Range of Products

One of the standout features of The Underfloor Heating Store is their impressive range of products. Whether you're in need of electric underfloor heating, water underfloor heating, or even underfloor heating controls and accessories, they have it all. Their website is incredibly user-friendly, making it easy to navigate through their extensive catalog and find the perfect solution for your home. Plus, they offer detailed product descriptions and specifications that ensure you're making an informed decision.

Exceptional Customer Service

At The Underfloor Heating Store, the customer is truly king or queen! From the moment you visit their website or call their customer service helpline, you'll be welcomed by a team of knowledgeable and friendly professionals who are eager to assist you. They understand that investing in underfloor heating is a big decision and are more than happy to guide you through the entire process, from selecting the right products to installation and aftercare. Their commitment to customer satisfaction sets them apart from their competitors.

Competitive Prices

When it comes to underfloor heating, cost can often be a deciding factor. Thankfully, The Underfloor Heating Store offers highly competitive prices that won't break the bank. They understand the importance of providing quality products at affordable prices, allowing you to enjoy the luxury of underfloor heating without draining your savings. Additionally, they frequently have special offers and discounts, ensuring that you get the best value for your money.

"Quality is never an accident. It is always the result of intelligent effort." - John Ruskin

This famous quote by John Ruskin perfectly encapsulates the ethos of The Underfloor Heating Store. They consistently strive to provide their customers with the highest quality products and services. The attention to detail, precision, and dedication they put into their work is evident in the exceptional results they deliver.

Conclusion

In conclusion, The Underfloor Heating Store is a one-stop-shop for all your underfloor heating needs. Their expansive range of products, exceptional customer service, and competitive prices make them a standout choice in the market. With their help, you can transform your home into a warm and cozy haven, even during the coldest of winters. Don't settle for chilly floors and layers of blankets - choose The Underfloor Heating Store and experience the ultimate warmth and comfort.

We'd Love to Hear Your Thoughts!

If you've had the pleasure of working with The Underfloor Heating Store, we'd greatly appreciate it if you could take a few moments to leave a review. Your feedback is invaluable to us and serves as a testament to the exceptional service we strive to provide. Your support is what keeps us going, and we can't wait to continue serving you in the future.

Information

Unit 12, Carnival Park, Carnival Close
SS14 3WN Basildon
Unit 12, Carnival Park, Carnival Close
United Kingdom
customerservices@theunderfloorheatingstore.com
01268567016

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

J
Jason Rozario 6 months ago
4.5
Ordered 22m2 heat mat in error
Didn’t even open the boxes.
Sent them back all 3 boxes well packaged.
Received a photo from Royal Mail to say they were delivered and the par...
K
Khurram 8 months ago
2
Price was increased by £400 last minute! This was after going back and fourth for weeks/months. I saved up for this underfloor heating kit only to be told Owen leeks who was the original sal...

All reviews ( 2 )

Electricunderfloorheating

Ordered 22m2 heat mat in error
Didn’t even open the boxes.
Sent them back all 3 boxes well packaged.
Received a photo from Royal Mail to say they were delivered and the parcel looked as it was when I sent it.
No refund issued after 9 days of returning so I emailed them
I was told up to 14 days for refund so I waited.
14 day later no refund or communication from them so I emailed them again to be told that both the seals in the two boxes I sent were broken and the packaging was damaged.
Ok the boxes were sent on a pallet with other items squashed on top then had black packaging wrap round them.
Erm I sent 3 boxes? All in perfect order.
I’m owed £608.00 refund which I’ve been told that I won’t receive.
I’ve fitted hundreds of these mats and know full well that if you break the seal you can’t send them back it’s an electrical item and why would anyone break all the seals as you only need to look at one if you don’t know what your doing.
The seals were not broken and the package was delivered in perfect order.
This company is not as honest as you would like to believe do not under any circumstances use this company they are dishonest please take this advise from an installer of underfloor heating

J
Jason Rozario 6 months ago
Order
6
Service
2
Price
4
Delivery
6
Total
4.5
Would buy here again?

Underfloorheating

Price was increased by £400 last minute! This was after going back and fourth for weeks/months. I saved up for this underfloor heating kit only to be told Owen leeks who was the original sales advisor had made a mistake. As they were not making enough "profit" from the sale they would not honour the written quote they had provided me with. Very disappointed and will not bother with them in the future.

K
Khurram 8 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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