Reviews, experiences and complaints
Have you searched the classifieds sections of your favourite social media platforms and second-hand goods websites and shops before? Is it wise to purchase pre-owned electronic devices and gadgets? A great laptop or Apple product or smartwatch is still a great device even when second-hand. How do you know that the second-hand tech you’re wanting to buy isn’t faulty, stolen, or damaged in some way? When searching for used gadgets, you might have come across the Tech.trade and wondered what it is they do and whether their products are high-quality and reliable. Through real-world experiences and customer reviews, opinions, and ratings, you will learn about what to expect from Tech.trade, its offerings, and customer service. This will enable other customers to better understand Tech.trade and the quality of its refurbished gadgets, computers, wearables, and laptops.
Tech.trade’s offices is in Airdrie, North Lanarkshire, Scotland. As retailers of refurbished and discounted gadgets and devices, this company has a grading system in place to help shoppers to better understand the condition of each product before purchasing. This grading system: Open Box (when products are “as new”); Gold Grade (highest quality of used goods); Silver Grade (units have light wear and tear but are in good operating condition); Bronze Grade (have slightly more wear and tear than Silver Grade, but products are fully functional); Factory Reprocessed and Refurbished (products have been refurbished to highest standards and are available with a 1-year warranty). Online shoppers can search for items by categories for products from Apple, Microsoft, Samsung and other leading manufacturers and brands. Products range from Apple MacBook Pro Retina Refurbished laptops to refurbished iPads, Apple Watches, iPhones, Xbox One and Playstation 4 gaming consoles, refurbished TVs, refurbished gaming laptops, VR headsets and Alienware products. Shoppers can search for products according to a price range and quality grading. The Tech.trade website also features a blog of how-to guides, info on products, software info and more for its customers.
Products and Services of Tech.trade
Payments are processed by credit and debit cards, PayPal and Klarna. Tech.trade offers 3 shipping services: 10-day free shipping on all orders over £100; 3-5 day shipping for the cost of £5; next-day shipping for orders over £100 for the cost of £10. There are a 28-day returns policy and a 90-day warranty period on refurbished products. For new products, there is a 1-year warranty period in place. Shoppers can also call Tech.trade’s customer call centre to discuss any product before purchasing, track their order or deal with returns and refunds.
Compliments, Complaints and Tips about Tech.trade
have you purchased a refurbished product from Tech.trade? How did you find their grading system? Was the gadget in the same condition as was described? Did you find your item easily? How did you find the process of narrowing down your product search on their website? Did you find their website’s checkout and payment services straightforward? Did you have to change or amend your order, or even cancel an order? How would you rate their customer service? Would you recommend Tech.trade? We invite you to please write your customer review, experiences, opinions, and notes about Tech.trade and its products, customer service and delivery service so that other customers will be able to make their own decisions on buying used tech and shopping with Tech.trade.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 1 )
Bought a refurbished Laptop
I rarely leave reviews but TechTrade is definitely worth my review. I felt that they deserve me to thank them. As I was browsing over the internet, the gaze of this website captured my attention because they had a little higher prices for the products I had seen on other websites. But I read some positive reviews about the company and decided that it would be my bet. I ordered a refurbished HP and the team was so helpful in notifying me every stage of my order process via email. The product even arrived a day before the official day they had promised. I loved how they made the experience effortless for me to navigate on their website. TechTrades will definitely be the first company I go to in future when buying electronics.