Robert Dyas

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Robert Dyas

100% Would buy here again

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C
Claire Watson
I was very disappointed with the purchase I made from Robert Dyas because they delivered a damaged item. I ordered the vacuum garden cleaner about a week ago, but the company delivered a damaged it...Read on

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    Ordered a Garden Vacuum Cleaner

    I was very disappointed with the purchase I made from Robert Dyas because they delivered a damaged item. I ordered the vacuum garden cleaner about a week ago, but the company delivered a damaged item. Luckily, when I contacted the customer support team, they quickly arranged for a replacement. What’s worse, the replacement was also damaged far worse than the previous garden cleaner. Disappointed by two deliveries, I gave up and emailed the customer support team asking for a refund. How possible is it for a supplier to deliver two damaged deliveries to a customer? Not unless they aren’t serious with the business.


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Robert Dyas

Every home needs household and garden products. It beautifies our space and makes it worth staying in. If you ever find yourself in a dilemma of where to shop for the best home and garden products either for a new space or to replace existing products, then you might want to try out Robert Dyas. They are one of the home or garden furniture. Visiting the customer reviews section of Robert Dyas here will give you more insightful information about the brand.

About Robert Dyas
Robert Dyas is a retail company that specializes in home and garden products. The company is named after the founder Robert Dyas, who emigrated from County Meath in Ireland in 1872 and opened up his first ironmongery store with his £5 inheritance. In July 2012, Robert Dyas, the company was purchased by Theo Paphitis - a former Dragons' Den Investor. The company now has over 90 physical stores across the South of England. Their head office is located in London, UK.

Products and Services of Robert Dyas
The product categories on Robert Dyas are Garden, Outdoor Living, Kitchen Electrical, Home Electricals, DIY & Security, Kitchenware, Home & Furniture, Baby & Child, Laundry & Utility, Household & Cleaning, Travel & Leisure and Health & Beauty. The Garden category has Garden Power Tools, Garden Buildings, Gardening Tools, Pest Control, Watering, Garden Chemicals, Planting & Growing, Garden Furniture, Fencing, Decking & Landscaping. For outdoor living, there is Garden Furniture, Parasols & Accessories, Barbecues, Outdoor Heating, Outdoor Lighting, Garden Decoration, Outdoor Play, Hot Tubs & Spas, Garden Buildings, Pet Care, Camping, Picnicware and Bird Care. Robert Dyas offers free standard delivery to most of the UK mainland on orders over £50. Orders below £50 will attract a £4.95 shipping fee, Next day and Named day delivery costs £5.95 while Saturday delivery has a £7.95 shipping fee. They also offer standard delivery to the following regions and Islands - Scottish Highlands & Scottish Isles (£10.95) and Isle of Man, Isles of Scilly & Isle of Wight (£12.95). Robert Dyas do not deliver to Northern Ireland at the time of writing this. There is no standard delivery for bulk or heavy products. UK mainland clients will have to choose between Next Day (£15), Named Day (£15) or Saturday (£25) delivery. Both Next and Named Day delivery to Highlands & Scottish Isles costs a £49 fee. For clients in the Isle of Man, Isles of Scilly & Isle of Wight, the company claims to charge £69. Robert Dyas can also deliver items to their physical stores located in these areas - Amersham, Barnet, Brentwood, Camberley, Christchurch, Dorchester, East Sheen, Epsom, Godalming, Haywards Heath, Hove, Loughton, Orpington, Queen Street, Solihull, Strand, Tonbridge, Winchester and Woodley. For faulty or damaged products, clients need to notify Robert Dyas within 48 hours of delivery. An exchange, repair or refund is done by the company within 30 days according to their policy.

Compliments, Complaints and Tips for Robert Dyas
How responsive were Robert Dyas when you contacted them about receiving a faulty item? Did they reply to your email or return your call? Do you see yourself shopping at Robert Dyas soon? Did Robert Dyas send you an incomplete package? Do they deliver to a work address? What about to P.O. Box address? Your experience and feedback about Robert Dyas are so valuable and we'll appreciate it if you take out time to share them.