
Robert Dyas
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Ordered a Garden Vacuum Cleaner
I was very disappointed with the purchase I made from Robert Dyas because they delivered a damaged item. I ordered the vacuum garden cleaner about a week ago, but the company delivered a damaged item. Luckily, when I contacted the customer support team, they quickly arranged for a replacement. What’s worse, the replacement was also damaged far worse than the previous garden cleaner. Disappointed by two deliveries, I gave up and emailed the customer support team asking for a refund. How possible is it for a supplier to deliver two damaged deliveries to a customer? Not unless they aren’t serious with the business.
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