Reviews, experiences and complaints
Once the writing of a customer review bug has bitten a consumer, it is difficult to stop them from posting comments or reviews on their experiences. However, this is what companies need, and potential consumers use it to make better-informed decisions on whether they want to purchase with a store or not. Furthermore, these feedback reviews normally create an open dialogue gateway between clients and stores so they can direct suggestions for improvements to the products and services on sale. Overall, like in a commercial where money is exchanged for a service, a review is well within the consumer's rights to the company.
About Printable Heaven
The company was founded in 2008 by duo Sandy and Andy, and after selling the other craft store, they had owned, the pair decided to expand and improve Printable Heaven. Therefore, they grew and launched an even better online store in 2010. Since then, the crafts store has produced over 100 personalised digital card templates and videos. Furthermore, graphic design collections such as Origami sets and other how-to-make-it-yourself collections became available. Overall, the company aims to bring a modern twist to traditional cultures, such as card making and handmade gifts for gift giving.
Products and Services offered by Printable Heaven
The main products on offer are digital cards, invitations, birthday cards, anniversary cards, and any card for celebration. Additionally, craft tools and supplies such as card-making embellishments, cutting dies, wrapping paper, stamps, and paper pads are available. Furthermore, the company also offers videos on how to make cards yourself with their DIY services. All these products and services are affordable and can be purchased individually or within a collection.
Additional Products and Services of Printable Heaven
Printable Heaven offers delivery within the United Kingdom (UK) only at a cost depending on item dimensions. However, it provides free delivery to any products bought at 60 Euros and more. Additionally, customers can make payments for items via PayPal, Visa, Mastercard, and American Express. Furthermore, the company’s returns and refunds policy includes only refunding craft items, CDs, and DVDs that have not been opened and can be restocked for sale. Moreover, the store cannot offer refunds on their digital cards, but if they feel their product was not up to the store's standard, they can decide otherwise. Therefore, most rebates are done at the discretion of the store. You can contact the store via a contact form on the website or their email address. Furthermore, customers can also engage with the store through their social media platforms.
Complaints, Compliments, and Tips for Printable Heaven
Did the company offer a good product? In the E-commerce industry, it is important to have a good product you are selling to survive, especially if your product is unorthodox. Therefore, with these stores, a customer review is very important for the company to thrive and become a necessity to shoppers. Has the store upheld its standard of services? As a consumer, it is important to leave feedback describing your customer experience with the standard of professionalism you received with the company. Furthermore, you have to engage on message boards so others will know if they should shop with the store or not. Will you recommend the store? Online consumers rely on customer reviews to decide whether to buy from a company. Furthermore, online shoppers thrive on feedback from a client's experience.