Olivia's

Reviews, experiences and complaints

Order 4.5
Service 3.5
Price 6
Delivery 3.5

Total

4.4
25.0% would buy here again

Olivia's

Welcome to Olivia's: Where Dreams Become Reality

If you're in search of a magical shopping experience, look no further than Olivia's. With its vast array of luxurious furniture, stunning lighting options, and stylish home decor, Olivia's is a haven for interior design enthusiasts and those who simply want to create a beautiful space to call their own.

From the moment you step foot into Olivia's, you'll be greeted by an inviting and enchanting atmosphere. The showroom is filled with inspiring displays that showcase the latest trends in home decor and furnishings. Whether you're looking for a statement piece to elevate your living room or searching for the perfect finishing touches to complete your bedroom oasis, Olivia's has it all.

With its carefully curated collection, Olivia's offers something for everyone. Whether your style is minimalistic and modern or boho-chic and eclectic, you're sure to find pieces that reflect your unique taste and personality. The furniture selection is diverse and includes everything from sleek and contemporary to ornate and traditional.

Quality That Exceeds Expectations

One of the standout features of Olivia's is the exceptional quality of its products. Each item is crafted with precision and attention to detail, ensuring that it not only looks stunning but also stands the test of time. The materials used are of the highest quality, and the craftsmanship is evident in every piece.

Whether you're investing in a new sofa or updating your lighting fixtures, you can trust that Olivia's products will exceed your expectations. The company prides itself on offering only the best, and it shows in the durability and longevity of their offerings.

"Quality is not an act, it is a habit." - Aristotle

The words of Aristotle ring true when it comes to Olivia's commitment to excellence. As a customer, you can feel confident in your purchases and trust that you're bringing home items that will enhance your living space for years to come.

Exceptional Customer Service

At Olivia's, the commitment to customer satisfaction doesn't end with the purchase. The brand's dedicated team of interior design experts is always on hand to offer personalized advice and assistance. Whether you need help selecting the perfect dining table to fit your space or guidance on how to create a cohesive design scheme, Olivia's staff is knowledgeable and eager to help.

Olivia's Concierge service takes customer assistance to the next level. This bespoke personal shopping experience provides clients with one-on-one guidance throughout the ordering and delivery process. The exclusive member-only discounts and white-glove delivery service make the entire experience seamless and enjoyable.

Leave a Review and Let Your Voice Be Heard

Olivia's strives to create a community where design lovers can come together and share their experiences. We value your feedback and would love to hear about your time spent with us. If you've had the pleasure of shopping at Olivia's and have a moment to spare, we kindly ask that you leave a review on our website or on popular review platforms like ReviewsBird. Your review will not only help us improve our services but also guide other customers in their journey to create their dream home.

Thank you for choosing Olivia's, where dreams become reality.

Information

Moot Group HQ , Unit 1, Paton Drive Tollgate Park
ST16 3EF STAFFORD
Moot Group HQ , Unit 1, Paton Drive Tollgate Park
United Kingdom
customersupport@olivias.com
08081649070

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

A
Angela Tattersall 2 years ago
8.5
I have bought many products from Olivia that include a plant pot, painting, and lighting. The most recent was the lightings that I bought in preparation for the Christmas celebrations. I l...
p
penny Provis 6 months ago
4.5
Such poor customer service. Really disappointing as I do like their products, but unfortunately won’t shop again. I was misinformed by their customer service department about the content of...
T
Tom 6 months ago
2.5
Stated in stock but after 3 weeks of waiting I emailed them to find the item was discontinued and that it could be another 14 days before I get a refund. It's not right to have the cust...
J
Jason 4 months ago
2
This company mis-sells poor quality products by using inaccurate descriptions and then dismiss responsibility with arrogant emails.

Avoid like the plague!

All reviews ( 4 )

Bought Lights

I have bought many products from Olivia that include a plant pot, painting, and lighting. The most recent was the lightings that I bought in preparation for the Christmas celebrations. I loved the lightings because compared to other companies I have ordered from before, their products are cost-friendly. The delivery team brought the products within 2 days and from the looks of things, the products were okay apart from one of the light. I contacted the customer support team and they were able to send a replacement within a day. I have on several occasions referred this company to people especially because of the painting.

A
Angela Tattersall 2 years ago
Order
8
Service
8
Price
10
Delivery
8
Total
8.5
Would buy here again?

Customerservice

Such poor customer service. Really disappointing as I do like their products, but unfortunately won’t shop again. I was misinformed by their customer service department about the content of their product, and when it arrived (weeks waiting!) and I spoke to their customer ‘service’ department, they took zero ownership for their error and didn’t treat me as a valued customer. Really need to take a look at their customer service - could have easily been resolved. Not recommended

p
penny Provis 6 months ago
Order
6
Service
2
Price
8
Delivery
2
Total
4.5
Would buy here again?

Floorlamp

Stated in stock but after 3 weeks of waiting I emailed them to find the item was discontinued and that it could be another 14 days before I get a refund. It's not right to have the customer chase to find out somehting that they should've identified and put right a couple of days after placing the order. The worst type of online retiallers act this way. AVOID.

T
Tom 6 months ago
Order
2
Service
2
Price
4
Delivery
2
Total
2.5
Would buy here again?

Furniture

This company mis-sells poor quality products by using inaccurate descriptions and then dismiss responsibility with arrogant emails.

Avoid like the plague!

J
Jason 4 months ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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