Reviews, experiences and complaints
Are you in the market for new garden furniture? You’ll quickly realize that is isn’t something that you can shop for in a hurry. It is a big decision as it impacts a wide variety of aspects of your home’s décor and positioning. You need advice and expert design tips to make the right decision. Do you know a furniture shop that provides you with that service and quality products? Shopping for the best price is one way to do this, but you will need to still have greater insight into your home’s style and décor before you buy that furniture. It is more convenient, faster, and more private when buying furniture online. The product types, designs, styles, prices, and availability are far greater online. However, which online furniture shop do you choose to buy from? One such company is Moda Furnishings. For that, honest customer reviews of their feedback, experiences, and insights into products available from an online furniture shop make that decision all the easier. Is the company reputable and are its products of high-quality? Reading reviews will offer you that honest insight.
About Moda Furnishings
Moda Furnishings are specialists in Rattan Garden Furniture. They are an online furniture shop based in Manchester, England. They have 2 showrooms, one in Manchester and the other in Caterham, Surrey, England. All garden furniture manufactured and sold by Moda Furnishings meets all United Kingdom’s fireproof regulations. Their products are UV-resistant and carry a 7-year guarantee. All furniture is designed in-house by their design team. Product categories are corner sofas, dining sets, corner sofa dining furniture, sofa sets, fire pit and stone tables, compact cube sets, bar and balcony sets, daybeds, sunbeds, and accessories. Customer can shop by ranges such as The Ledbury Range, The Primo Range, The Sky Range and The Malibu Range, and they can also compare the ranges with a comparison tool to find the best range for their garden and home’s style. Accessories available include storage boxes, parasols, scatter cushions, outdoor heating solutions, and firepit accessories.
Products and Services of Moda Furnishings
Moda Furnishings accepts payment from credit and debit cards, Amazon Pay and PayPal payment services. They offer free shipping to all mainland UK addresses and they also offer a Platinum Delivery Service charged at £79 that includes unpacking, placement of the furniture and removal of all packaging materials for recycling. All products carry a 7-year guarantee and shoppers have a 30-day money-back guarantee.
Compliments, Complaints and Tips about Moda Furnishings
Have you bought any furniture from Moda Furnishings? Were you satisfied with the quality of the products you ordered? Would you recommend Moda Furnishings to friends and family shopping for furniture? We invite you to please write your honest customer review and leave your ratings of Moda Furnishings. By reading other customers’ reviews, you will also be able to gain insight into this company’s customer service focus, their returns policies and their shipping procedures so that you can make up your mind on buying from Moda Furnishings.
Reviews, experiences and complaints
Spotlight: What do our customers say?
Spent over £5000 on garden furniture which was under warranty. Have already needed a few replacements but last summer some of our chairs started to split and the rattan on our corn...
All reviews ( 4 )
Charcoal Fire Pit Table Set
It was a long wait but my charcoal firepit table set arrived. I was very anxious about the quality of the set as I had spent so much to purchase it. I have a restaurant with a garden and wanted something cozy for chilly nights for my customers. The furniture was great and the delivery guys ensured it arrived in perfect condition. I was not going to accept even a scratch on the set. Well, their services were top notch and they kept in constant communication as I waited for the set and alerted me on the day of delivery. I am glad I purchased from them. I will be back again.
All seemed great 2 years ago when we got it but 2 years on all the wicker is cracking on the edges and customer services have said there is no recourse on the poor quality. The 7 year guarantee means nothing as the company filed for bankruptcy. Yet…they are selling the same furniture from the next day under a slightly different name format. Appalling stuff all round.
Spent over £5000 on garden furniture which was under warranty. Have already needed a few replacements but last summer some of our chairs started to split and the rattan on our corner sofa started to unravel. Contacted the company and was told it would be replaced last year. Nothing happened, so contacted again in Feb this year. Got told 8 week wait... so contacted again and got told another 8 week wait. In the meantime our rattan table has all split and because they don’t make that model anymore we were offered a credit note to buy something of the same value to replace it. Placed that order about 4 months ago. Hasn't arrived. Now, we have received a letter to say the company has gone into administration and basically "tough luck" no orders will be fulfilled, no repairs will be happening and no refunds will be issued. But they very kindly told us we could repurchase again through the new company??!! Don’t think so. Won't spend a penny with them again. The website is still exactly the same you wouldn't know anything has changed, they still have the same sale on they had when we purchased £700 worth of furniture and accessories, none of which we will receive. Absolutely disgusted that all of our rattan is basically broken and we're stuck with it, no warranty and we've also lost £700 worth of orders placed recently. Don't buy from here, the rattan doesn't last at all it'll split after 1-2 years hence why they have such an extended warranty but don't trust it! Will never recommend and will never buy from here again.
Ordered Jul 7th, Jul 14th they went into administration and were miraculously instantly bought out and resumed trading under another name. Kept my money and won't honour the order. Criminal. Avoid at all costs and go elsewhere