
Lovisa
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ordered a pair of gold diamanté studs
Early September, I ordered a pair of gold diamanté studs from Lovisa online and 8 weeks later I haven’t heard a thing. I have been emailing them to try to find out the reason for the so delayed delivery to no success. In one instance, they replied to my email saying that my package had been lost in transit and didn’t even care to apologize for keeping quiet over the whole period. What’s worse, instead of offering me a refund or a replacement item, they offered a voucher. I insisted on having a refund which they eventually reluctant did. Avoid buying online from scammers such as this company.
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