Lavish Alice

Reviews, experiences and complaints

Order 4.7
Service 4.7
Price 4.7
Delivery 4.7

Total

4.7
66.7% would buy here again

Lavish Alice

Do you need a dress for an upcoming event? Are you attending a party and want to make an impression? Perhaps you’re looking for something special to wear on occasions without breaking your savings account? There are thousands and thousands of online clothing retailers for women’s clothing and outfits, so how do you know which one to buy from? How do you know which online shop is trustworthy or that their products will actually fit you? Finding the right outfit is tough enough without making it a complicated process, so when you’ve found a dress you like from an online shop, like Lavish Alice, you can read real-life experiences, customer reviews, ratings, and feedback from customers who’ve actually shopped there before. Reading their reviews will tell you if their sizes are standard, if their clothes’ materials are of a high-quality, tell you about their delivery service and their customer service.

About Lavish Alice

Lavish Alice is an online clothing shop that specializes in going out dresses and party outfits. It was founded by Lee Bloor and Matthew Lucian in 2013 in Manchester, England. This company designs all its clothes along contemporary trends with British style at its focus. Customers can shop for clothing form their collections, which are usually of limited stock numbers, and from their campaigns category for limited edition styles and items. Categories of products at Lavish Alice are dresses, jumpsuits, playsuits, coats, jackets, tops, bodysuits, capes, suits, shorts, skirts, and trousers. Users can also shop themes such as “The Little White Dress,” “Corset Details,” “Occasionwear,” “Wedding Guest,” and “Hen Party Inspo” categories. Their online shop has a sale section too for fast-selling and clearance items. All designs and outfits are of modern cuts, with minimal details, suited to parties, events and even officewear.

Products and Services of Lavish Alice

Lavish Alice accepts payment from credit and debit cards, Amazon Pay, Apple Pay, PayPal and Klarna. They offer free shipping to all United Kingdom addresses, which usually takes 3-5 days. There is a 14-day returns policy and customers can return any items to any ASDA stores in the UK. Exchanges are only allowed for the same items for different sizes of the same item. If a size is unavailable, Lavish Alice will issue a refund within 30 days. They offer a customer service department to assist with questions on items, sizing, and availability, as well as offering help in cases of returns or exchanges. Their customer service offers a Chat Support system.

Compliments, Complaints and Tips about Lavish Alice

Have you bought any dresses, suits, or tops from Lavish Alice before? What do you think about their products’ quality? How did you find their sizing standard? Was your order shipped and delivered on time? Did you need to return items? Did you exchange items for different sizes? Was their refund procedure straightforward? When shopping on their website, did you find their checkout process simple? Would you recommend Lavish Alice to friends, colleagues, and family? How would you rate their customer service? Please let us know about your feedback and experience with Lavish Alice. Your review will help other customers to know which items to buy, guide them in their sizing selections and inform them about their customer service support. Read other customers’ reviews here to learn exactly what you can expect from Lavish Alice’s products’ quality, fit and durability.

Information

Unit 33, Soapstone Way, Irlam Business Centre
M44 6RA Manchester
Unit 33, Soapstone Way, Irlam Business Centre
United Kingdom
enquiries@lavishalice.com
03309951915

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

T
Tillie Brooks 2 years ago
9.5
I am a sceptic and very hesitant to order from online stores especially if it is not an established brand. I was baited by Lavish Alice after I saw some of the items the company was offering...
A
Adriana L. 1 year ago
2.5
I live in NY and bought a dress from lavish Alice. I was skeptical since I had to pay expensive shipping fees since the company is from England. I still decided to go ahead with the purchase...
S
Shelley cannon 1 year ago
2
I have now been waiting for a refund since January 3rd. Company does not reply to emails. Buy with care as they will not refund your money.

All reviews ( 3 )

Bought a Midi Dress

I am a sceptic and very hesitant to order from online stores especially if it is not an established brand. I was baited by Lavish Alice after I saw some of the items the company was offering that was of interest to me. The midi dress was delivered and all I could see when I looked at it was an Incredibly impressive dress that features quality materials. However, I needed to exchange my order for a different size and the team didn’t seem to have a problem with that. The communication of the customer service was top-notch especially Amanda. I would 100% recommend it.

T
Tillie Brooks 2 years ago
Order
10
Service
10
Price
10
Delivery
8
Total
9.5
Would buy here again?

MIDI dress

I live in NY and bought a dress from lavish Alice. I was skeptical since I had to pay expensive shipping fees since the company is from England. I still decided to go ahead with the purchase . When I received the item it just didn’t fit well and had to return and this is where the trouble started . Dress was returned in September and it is now second week of November and still no credit back to my credit card. Several emails later and still no remedy to the problem just the run around so I’m out basically $130. Poor customer service and I will never ever buy from this company again!! Really ridiculous that a legit company can get away with this. So disgusted!!

A
Adriana L. 1 year ago
Order
2
Service
2
Price
2
Delivery
4
Total
2.5
Would buy here again?

Lavishalice

I have now been waiting for a refund since January 3rd. Company does not reply to emails. Buy with care as they will not refund your money.

S
Shelley cannon 1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

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