KLIPshop
Reviews, experiences and complaints
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KLIPshop
Selfcare is an important part of human life that must not be neglected for the numerous benefits it affords. Selfcare allows individuals to take proper care of their health, physical and mental wellbeing, which improves their immune system and makes them live healthier and more fulfilling lives. Selfcare also enhances esteem, as the time regularly carved out to take care of oneself will subconsciously contribute to a more positive outlook and an innate feeling of wellness. Selfcare also enables individuals to be more productive in any activity they engage in, as they have sharper focus, better concentration and more energy to finish tasks. One form of self-care that can be easily incorporated into most people’s regimes is the use of quality products for different parts of the body. Taking care of your hair, skin, face and body is a basic type of self-care that should not be neglected, even if people do not have the time, money or inclination for other more extensive types like spa dates and travelling the world. KLIPshop is a company that claims to help its customers access a wide range of products that will enhance their physical existence. Read independent customer review of KLIPshop before you decide to patronize the company.
About KLIPshop
KLIPshop is an online company that specializes in the retails of cosmetics and self-care products for men, women and children. The company carries products from brands such as Calvin Klein, DKNY, Dolce Minerals, Germaine de Capuccini, Hair Care Panda, Huxley, L’Oreal Paris, L’Oreal Professional, Skin Doctors, Revlon Professionals, etc.
Products and Services of KLIPshop
At KLIPshop, the haircare department offers products such as shampoo, mask, conditioner, balm, oil, creams, hairspray, wax, gel, pomade, clay, volumizing products, stronghold products, mouse, heat protection, shine, lift, anti-frizz, straightening and smoothening products. Intensive care products for hair such as serums, ampoules, hair ends, silk infusion, hair dye, hair loss prevention and accessories like pumps, hairbands, brushes and combs are also available at KLIPshop. The face and body department retail products such as bath and shower products, skincare products, leg products, hands care products, anti-cellulite, deodorants, antiperspirants, shaving and depilation products. Products for oral hygiene, intimate hygiene, sun protection, after-sun care, instant tan, tan enhancing, sunbed, and children can also be obtained from KLIPshop. In the makeup department, products such as powder, setting spray, foundation, highlighter, bronzer and blusher, concealer, BB and CC Cream, removers, mascara, eye shadow, lash and brow dye, eyeliner, false eyelashes, serums, brow products, and accessories such as sponges and brushes can be obtained, while the nail cleanser, cuticle oil, false nails, nail polish, lipsticks, lip liners and lip gloss, fragrances, and a variety of jewellery are not left out of the company’s product offerings. Home Fragrance, Cleaning, Hanger, Pet Accessories, Textiles are also available at KLIPshop.
Compliments, complaints and tips for KLIPshop
Have you bought any product from KLIPshop in the past? Did you find the company’s products and services satisfactory? Would you recommend KLIPshop to family, friends and colleagues? If not, what concerns or complaints would you want the management of the company to address? Your experiences and feedback you provide will enable the company to determine ways to serve you and others better, while your reviews will help prospective customers make better decisions.
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Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 2 )
Make -up set
I love ordering from this company for the obvious reasons that include the company having a wide range of products and therefore, I can buy all the products from one shop. Also, the company has a very committed customer support team that guides you through the ordering process. When I first bought my make-up set, I didn’t know how to apply the coupon codes, but they were accommodating in explaining how. What’s more, the company kept me in the know about how they were processing my order until it was delivered. The whole make-up set was appropriately packed and delivered just on time. I would highly recommend this company.
Lipliner
AVOID BUYING AT ALL COSTS!!!! MUST READ
AVOID THIS SHOP AT ALL COSTS. Unless you want poor service and to be scammed.
I ordered a lip liner from their website for around £30. When I received it, I noticed that it didn’t come with any sort of packaging around it. Normally, with lip liners it comes in a box or plastic seal. I researched the lip liner brand and found out that they do seal the lip liners with a plastic seal , which I however did not have. Without this seal, anyone who has possession of it (eg. Packers, workers in warehouse etc..) could have opened it and touched it. I have a sickness and must take precautions with this type of thing.
Nevertheless, I was sent an opened item. So I contacted the brand and told them about there not being a plastic seal and provided them with images as well.
Their response to this was along the lines of “it was sent like this and that’s how all the lip liners come - without a seal.”
Then, when I provided them with a video of a woman unboxing the same lip liner I had ordered and peeling off a plastic seal, they changed their response and said something completely different .
Then they proceeded to say , “we did send it with the plastic seal so it couldn’t have been us”. Which was confusing because they just had told me that they didn’t sent it with the plastic seal to reduce the amount of plastic they were using ?? I thought this was suspicious and highly unprofessional.
They kept denying it then on forward that the lip liner was sent faulty.
In the end, they told me to return the item at my own cost. I had to pay for shipping and they said that even if I returned the item it would have to be in new condition which my item was not - no thanks to them.
I thought it was unfair that they wanted me to send back an item at my own cost that had issues due to their supply. Not only that, I had to pull out a magic wand and make the lip liner in the expected condition for them to even accept and process a refund although the item was sent in such a state.
They kept on telling me that the item had been sent with the plastic seal and even went as far as to provide me with “video evidence” that they did. They claimed to have sent a packing video of them packing what they claim to be “my order” however the video was just a black screen and nothing else. You couldn’t see anything but black in the video. I told them this, so they sent me a photo. In the photo it was a picture of the same brand lip liner in a plastic seal BUT the shade was a completely different colour to my lip liner so the lid of the liner was a different colour to mine. SO IT COULD NOT HAVE BEEN MY ORDER.
One minute this brand is saying they do not use the plastic seal packaging.
Then next they say that they do use the plastic seal packaging and sent it with the plastic seal
BUT I DID NOT RECEIVE A LIP LINER WITH THE PLASTIC SEAL.
I contacted them about this further and they blocked me. On everything I reached out to them on. My emails failed to send to their customer support and they had blocked my account on Instagram when I contacted them via that.
Steer clear of this brand. They claim to have provided evidence but I’m sure and certain it is false evidence.
They continued to deny everything and would not provide me with a return or refund like their terms and conditions state.
As customers, if you have an issue with a product sent by the brand and you provide evidence , you have the right to a refund or return free of charge if damaged or defective.
This is a highly unprofessional brand and I suspect they will continue to deny this.
I sincerely hope the £30 they scammed me out of will be enough to keep them going for I’m sure if this review reaches more customers they will they will refrain from purchasing anything from this company.
Thank you for taking my money and causing me stress, KlipShop.
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