
Ideal World
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Ordered a Mattress
I ordered a mattress from this company for my son and first, the products were too expensive but the quality of the mattresses was cheap. However, the customer support team was extremely helpful and handled my complaints with a high level of maturity compared to some other companies that really hate criticism. They provided me with the returns procedure and I was able to return the product within 30 days. The company promised to process my refund and credit it within a week and I just got it today, a week later. The company’s services are perfect but they need to work on the quality of their products or else the price.
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