Reviews, experiences and complaints
Direct Fireplaces: Your One-Stop Shop for Quality Fireplaces
Direct Fireplaces is a leading provider of high-quality fireplaces, offering a wide range of options to suit any home. Whether you're looking for a gas or electric fireplace, an inset or freestanding design, or a modern or traditional style, Direct Fireplaces has got you covered. With their extensive selection and unmatched customer service, it's no wonder they've become a trusted name in the industry.
When it comes to shopping for fireplaces, Direct Fireplaces makes the process easy and convenient. Their website is user-friendly and provides detailed information about each product, making it simple to find the perfect fit for your home. And if you prefer to see the fireplaces in person, Direct Fireplaces has three showrooms located in Stockport, Cheadle, and Bromsgrove, where you can browse their selection and receive expert advice from their knowledgeable staff.
Wide Range of Options to Suit Any Style
One of the things that sets Direct Fireplaces apart is their wide range of options. Whether you have a contemporary or traditional aesthetic, they have the perfect fireplace to match. From sleek and modern designs to classic and ornate styles, you're sure to find something that suits your taste.
Direct Fireplaces offers a variety of fuel types, including gas and electric, allowing you to choose the option that best meets your needs. Gas fireplaces provide instant warmth and a realistic flame effect, while electric fireplaces are convenient and easy to use. And with their range of sizes and styles, you can find the perfect fit for any space in your home.
"The hearth is the heart of the home." - Unknown
This quote perfectly captures the importance of a fireplace in creating a warm and inviting atmosphere. And with Direct Fireplaces, you can transform your living space into a cozy haven that you and your loved ones will enjoy for years to come.
Unmatched Customer Service and Expertise
At Direct Fireplaces, customer service is a top priority. Their friendly and knowledgeable staff are always ready to assist you, whether you have questions about a specific product or need help choosing the right fireplace for your home. Their years of experience in the industry have given them a deep understanding of fireplaces and the ability to provide expert advice to their customers.
Direct Fireplaces also offers a hassle-free delivery service, ensuring that your new fireplace arrives safely and on time. And if you have any issues or concerns after your purchase, their customer service team is readily available to assist you.
Leave a Review and Let Your Voice be Heard
If you've had a positive experience with Direct Fireplaces, we encourage you to leave a review and share your thoughts. Your feedback is valuable and can help others make informed decisions about their fireplace purchases.
Visit ReviewsBird today to leave your review and let your voice be heard. We appreciate your honest feedback and thank you for choosing Direct Fireplaces.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 1 )
A fireplace fixing
I would love to appreciate Fireplace for having such a powerful customer service team especially a lady called Sarah. We purchased our Fireplace about a month ago but recently, it developed a problem out of the blue. I rushed to my email and sent a message to the customer service asking for help. Sarah emailed me back and immediately arranged for a company engineer to call. The engineer came today and fixed the fire and it is now working perfectly. He seemed to know exactly what the problem was because he never lasted 30 minutes on it. I would highly recommend this company.