Archers Sleepcentre

Reviews, experiences and complaints

Order 4
Service 5
Price 6
Delivery 4

Total

4.8
50.0% would buy here again

Archers Sleepcentre

Archers Sleepcentre: Your One-Stop Shop for All Your Sleep Needs

When it comes to shopping for beds, mattresses, and bedroom furniture, Archers Sleepcentre is the go-to destination for many sleep enthusiasts. With bed stores located across Scotland and a comprehensive e-commerce operation that delivers throughout the UK, this reputable retailer offers a wide range of products to suit every sleep preference and budget.

A Huge Choice of Beds and Mattresses

Archers Sleepcentre prides itself on offering a vast selection of beds and mattresses, ensuring that customers can find the perfect fit for their sleep needs. Whether you're looking for a stylish bed frame, a comfortable divan bed, or an innovative ottoman bed frame, you'll be spoiled for choice at Archers Sleepcentre.

With options that include reinforced beds, waterproof mattresses, and even 3ft6 beds, Archers Sleepcentre goes above and beyond to cater to all customers, including those with specific requirements. Their offering of especially low divan bed bases is also worth mentioning for those in need of a sleek and space-saving solution.

Exceptional Customer Service

One of the standout qualities of Archers Sleepcentre is their commitment to providing exceptional customer service. Their tele sales team is always ready to offer assistance, whether you prefer to speak with someone over the phone or via the convenient live chat feature on their website. Their knowledgeable team members are well-equipped to answer any questions you may have and guide you through the buying process.

Additionally, Archers Sleepcentre's showrooms are spacious and well-stocked, with most of their stores having their own warehouse. This means that you can not only browse their wide range of products but also buy a bed and take it home with you on the same day. If a specific item is not on display, their helpful staff will gladly show you a similar product to help you make an informed decision.

Flexible Payment Options and Nationwide Delivery

At Archers Sleepcentre, they understand that investing in a quality bed or mattress is a significant decision. To make it easier for customers to bring their dream bed or mattress home, Archers Sleepcentre offers flexible payment options, including up to 4 years of interest-free credit. This allows you to spread the cost of your purchase and enjoy your new sleep setup without breaking the bank.

Additionally, Archers Sleepcentre offers a UK-wide 2-man delivery service, ensuring that your new bed or mattress arrives safely at your doorstep. This service even extends to remote locations, including the Scottish Islands, making it convenient for customers across the country to access their exceptional products.

As Winston Churchill once said, "We shape our buildings; thereafter they shape us." The same can be said for our beds and mattresses. Investing in a quality sleep setup not only enhances our comfort and well-being but also sets the stage for a night of rejuvenating sleep. With Archers Sleepcentre, you can rest assured that you're making a wise investment that will positively shape your sleep experience.

The Verdict

Archers Sleepcentre truly lives up to its reputation as a top destination for all things sleep-related. From their extensive selection of beds and mattresses to their exceptional customer service and flexible payment options, they cater to every sleep need and budget. Whether you're looking for a luxurious bed frame or a practical divan bed, Archers Sleepcentre has got you covered.

Visit their website or head to one of their conveniently located stores to experience their outstanding products and service firsthand. Your journey to a better night's sleep starts here!

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Information

39 Colquhoun Avenue
G52 4BN Glasgow
39 Colquhoun Avenue
United Kingdom
customersservice@archerssleepcentre.co.uk
01418920308

Reviews, experiences and complaints

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Spotlight: What do our customers say?

H
Heather Livingston 2 years ago
7
I ordered a High Grove 6ft King Size Mattress from Archers Sleep Center after I came across their website as I was browsing the website. David took me through the ordering and purchasing pro...
N
Neil Dodgson-Hatto 5 months ago
2.5
I cannot warn people enough about using this organisation. Having experienced frustating difficultes making payment on their website (their provider was at fault) I was sent a separate link...

All reviews ( 2 )

ordered a High Grove 6ft King Size Mattress

I ordered a High Grove 6ft King Size Mattress from Archers Sleep Center after I came across their website as I was browsing the website. David took me through the ordering and purchasing process over the website because this is the first time I’m purchasing from them. He explained every step on the way with a lot of professionalism and explained that I should expect the delivery latest after two weeks. He also sent out several follow up emails informing me about the whole ordering process. The delivery team never failed and brought the package after only 12 days wrapped well. They actually helped me bring the mattress inside the house and helped me swap the two mattresses. This company offers great service and products!!

H
Heather Livingston 2 years ago
Order
6
Service
8
Price
8
Delivery
6
Total
7
Would buy here again?

wardrobe

I cannot warn people enough about using this organisation. Having experienced frustating difficultes making payment on their website (their provider was at fault) I was sent a separate link to make payment. As an hour or 2 had passed I asked them to confirm my chosen delivery day would still be possible and was assured it would. Like a lot of people I was taking a day off and losing pay, something that is unavoidable so like a lot of people I tend to schedule all deliveries to occur on the same day. Delivery day arrives and I was assured I would receive an email/text with a 2 hour slot early in the morning. Once 11.30 had passed and no message received I contacted the company who informed me matter of factly that my delivery could not possibly happen until 2 days later. Understandably annoyed I pointed out that I would not only be inconvenienced but out of pocket due to needing to be in again for the rescheduled delivery and would therefore require some sort of good will payment. I was very surprised to be told I would receive a 2 man delivery (rather than 1) to offset the inconvenience which carries a retail price of £59. I responded that I would be more than happy to receive a refund of £59 as this seemed to be an acceptable good will cost to the company. I was then told that no refund would happen and that I should be content with my item being delivered 2 days late and with an entirely unnecesary extra human. I expressed my dissatisfaction and was told I had no other option as the terms and conditions outlined that there will be no compensation for missed deliveries. On the morning of delivery today I received a text giving me my 3 (not 2 as previously confirmed) delivery window and surprise, surprise delivery happened within the last hour so far too late for me to do anything with my product. I will never use this company again and would recommend that others choose an alternative supplier who has better customer service. I have never been so disgusted with an organisation who have a "you'll just have to put up with our failings" attitude. As you would expect I have retained all the emails/texts involved with this transaction so if any senior member of the organisation wants to use them for training purposes I will be very happy to provide them

AVOID AT ALL COSTS

N
Neil Dodgson-Hatto 5 months ago
Order
2
Service
2
Price
4
Delivery
2
Total
2.5
Would buy here again?

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