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Alex James cheese
I don’t know who to ideally blame, but I believe the customer service team could have been better and faster in handling my issue. I wanted to buy an Alex James cheese for my mom, but the transaction didn’t go through even after trying out three more times. However, the following day, my bank account showed that a handful amount of money had been deducted from my card. I hurriedly emailed the customer support team, asking if the company had a connection with the deduction. The company replied after two days when I already had received a refund. I’m not rating this company low because of the amount deduction but because they took too long to reply to such an urgent issue.