Tredz

Reviews, experiences and complaints

Order 6
Service 5
Price 9
Delivery 9

Total

7.3
50.0% would buy here again

Tredz

As our society faces challenges regarding health and transportation, the importance and practicality of the bicycle has definitely gained relevance as a solution to many of our logistical and lifestyle problems. Part of Trendz main goals is to support and increase the use of bicycles to help make the transition into other types of transportation. Bikes can be a sport, a health tool and a transportation alternative (and sometimes way more effective than other modes of transport). Read our customer reviews about this company and find out if, apart from an interesting ecological initiative, Tredz also provides customers with a good service, mechanical assistance and expertise, and quality products.

About Tredz

They started out in the 80's with a brand named M&P’s Cycles which then became Cycleworld, which evolved into Tredz. They currently have two big stores, a website and a group of trained and qualified mechanics at their side. They stock over 500 brands and 25,000 products and have a wide range of bicycles like roadies, mountain bikers, BMXers, bicycles for commuters, clothing and accessories. Apart from Tredz aiming to become a company that helps push the environmental movement forward, they also support charitable causes like Bike 4 Cancer, Blue Light Discount (which offers NHS, Social Care, Emergency Services and other key Service Workers an Extra 10% off everything on Tredz), The Carten 100 and the Welsh Triathlon.

Products and Services of Tredz

All Tredz bikes are fully built, inspected and tested by their qualified mechanics with a 16 point quality check procedure. When making an online purchase, Tredz offers free standard delivery with Royal Mail to mainland UK on all orders over £20 or just £2.95 for any orders under £20, and delivery can take up to 10 working days. You can also spread the cost of your purchase with their 0% APR interest-free finance option with no initial deposit required. It is available for orders above £99 and the cost can be spread up to 48 months. For returns, you can just return the item if it’s in its original, unused condition, within 365 days after the initial purchase. And with your bike purchase, you will always get a free bike insurance for 8 weeks with Cycleplan, which covers up to £12,000 and a 20% discount if you decide to continue with it.

Compliments, Complaints and Tips for Tredz

The world of bikes is such a big one, the more you fall in love with bikes and get to know about them, the bigger the biking world becomes, so if you already own a bike from Tredz or any of their products, we’d love for you to share your insight with other potential customers and let them know if you were happy with this company. Has the bike or accessories lived up to your expectations? Did you enjoy all the other services that Tredz offers such as mechanical support, customer service and finance options? Was the delivery service practical and effective? Share with us all the details of your experience, your feedback can help other users who are thinking of getting a bike or making a purchase at Tredz.

Information

Castell Close
SA7 9FH Swansea
Castell Close
United Kingdom
info@tredz.co.uk
01792799508

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

L
Lawrence 2 years ago
8.5
We are a very active family and we love cycling. So when our children outgrew their bikes we had to look for good bikes. We purchased 2 Orbea bikes from this company on 2 separate occasions...
S
Steve Bowden 8 months ago
6
Since a failed refund, I have spent more than £700 with Tredz competitors, on various kit, not bikes.
The hobby is growing as is the number of items to buy. I won't trust Tredz un...

All reviews ( 2 )

Bikes

We are a very active family and we love cycling. So when our children outgrew their bikes we had to look for good bikes. We purchased 2 Orbea bikes from this company on 2 separate occasions and there was no glitch. They delivered quickly and they packaged the bikes very well. The first bike arrived within 3 days of placing an order and the second bike, we got from the Tredz bike pick-up store. With a copy of our ID and an email confirmation, we were able to take the bike. Our boys love their bikes and we will continue cycling as a family. I highly recommend Tredz to anyone looking for bikes and their accessories.

L
Lawrence 2 years ago
Order
6
Service
8
Price
10
Delivery
10
Total
8.5
Would buy here again?

Refundfail

Since a failed refund, I have spent more than £700 with Tredz competitors, on various kit, not bikes.
The hobby is growing as is the number of items to buy. I won't trust Tredz until they refund me the £25.00. It's only £25.00 but they have lost this in profits since they failed. They will not engage, "our policy is" etc. I told them the situation on the return form, they ignored it.
Don't bother with them.
(Negative reviews will be removed upon resolution).

S
Steve Bowden 8 months ago
Order
6
Service
2
Price
8
Delivery
8
Total
6
Would buy here again?

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