Charli

Reviews, experiences and complaints

Order 4.7
Service 4.7
Price 4
Delivery 3.3

Total

4.2
100.0% would buy here again

Charli

As a woman, what do you look for when you go fashion shopping? Is it the latest trends, styles or longevity? We feel like most women are neglecting longevity in today's fashion world. People don't pay enough attention to how well a clothing item will last over the years. Don't get us wrong, trends and styles are important in fashion as the industry constantly evolves. But ask yourself, are they really important over longevity? We don't know about you but the materials used in a clothing item matters a lot. When shopping, we recommend that you go to stores that source the finest and quality materials available. Not only do they last longer but at least you know you're getting value for money. One of the many brands that claim to prioritize longevity in women's clothing is Charli. It is also argued to be a clothing store with accessible price for modern-day woman. But how true is this claim? Do they really have a good track record? How reasonably priced are their products and services? Do they deliver an order on time? you should read an unbiased customer review of Charli here to get suggestive answers to your questions.

About Charli

Charli is an online brand that specializes in women's fashion wear in different styles and materials. It was founded in 2008 in London, the United Kingdom and their goal were to offer a collection of urban essentials with a contemporary edit of knitting and jersey separates. Now, the brand delivers seasonal collections mainly in wool, cashmere, linen, organic cotton and silk. Their main office is in London, the United Kingdom with a presence in other parts of the world like Europe, Asia and North America.

Products and Services of Charli

Charli product category includes knitwear essentials, sale knitwear - last call, spring 21 cashmere essentials, Charli cashmere wrap, dresses, tops & shirts, trousers & skirts and linen tees. Charli alleges to deliver to every country in the world. Customers outside of the UK are contacted by DHL or their chosen courier service for the clearance of duties charges which vary by country. Charli has a flat rate of £20 for international shipping. Orders of over £100 are carried out by DPD courier service. Charli offers free next day delivery within the UK. Orders below £100 attract a flat shipping rate of £4.95. Clients can track their package once it's been accepted by DHL or DPD by visiting the courier's website with the information that will be sent to their email. Charli offers a 14-day return policy from the delivery date. The brand does not accept the return of items that have been worn, washed or not sent in their original packaging. The cost of any return or exchange is at the customers' expense.

Compliments, Complaints and Tips for Charli

How did you find out about Charli or who told you about them? Have you patronised the brand before? Did you like the clothing item that was delivered to you? If not, did you try returning it to them and use the advantage of their 14-day return policy? Do you see yourself recommending someone to shop at Charli? Can you say it was a fun experience shopping at this online store? Let other prospective customers benefit from your feedback by sharing them here.

Information

Building One, Textile House, Cline Road
N11 2LX London
Building One, Textile House, Cline Road
United Kingdom
estore@charli.co.uk
+44(0)2084401321

Reviews, experiences and complaints

Read independent reviews, complaints and experiences here. Be aware of where to make your purchase or rate a shop where you have made an (online) purchase yourself. This way everybody decides for themselves which shops are bad and good!

Spotlight: What do our customers say?

C
Clare Murphy 2 years ago
8.5
I recently ordered two tops and three skirts for my daughter and the customer service team was very helpful. First, I contacted the customer support team via email to verify if the items I w...
-
1 year ago
2
555
-
1 year ago
2
555

All reviews ( 3 )

Bought Tops and Skirts

I recently ordered two tops and three skirts for my daughter and the customer service team was very helpful. First, I contacted the customer support team via email to verify if the items I was to order were in stock. Once the team confirmed, I placed my order on their website and paid up. As they had promised, the package was delivered on time and to the correct address. My daughter really loves the dresses especially their quality and designs. One downside of this company is that they do not bring new designs more often as they should. But generally, I would recommend this company.

C
Clare Murphy 2 years ago
Order
10
Service
10
Price
8
Delivery
6
Total
8.5
Would buy here again?

Mr

555

-
1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Mr

555

-
1 year ago
Order
2
Service
2
Price
2
Delivery
2
Total
2
Would buy here again?

Write your own review

We use affiliate links on this page. If you click and make a purchase, we may receive a small commission at no extra cost to you. Thank you for your support!