Reviews, experiences and complaints
Do you need treatment for a medical condition or illness, but you’re not comfortable seeing your regular doctor? Perhaps you can’t leave home, but require medical treatment? The rise of e-Health services around the world is growing daily. Also called TeleHealth, these services make it possible for people to seek medical assistance no matter their location or medical condition. In fact, online doctors and prescription services are very discreet too. You might have been searching for such a service and come across the name HealthExpress and wondered if it is legit? Is it a reliable company? Are they really able to dispense medicines and deliver discreetly? The only way to know about this company is to read customer reviews from real-world people. The importance of reading these customer reviews is that they will provide honest feedback and experiences of companies such as HealthExpress so that potential customers will be better informed on whether to do business with them.
This is an online doctors and medicine prescriptions service. Started in 2002, HealthExpress has its headquarters in London, England and is part of Hexpress Healthcare Limited. It has treated over 1 million patients with its online healthcare services and they can prescribe over 100 different treatments to patients from its in-house pharmacy. HealthExpress is registered and authorised by official regulators: CQC (Care Quality Commission); MHRA (Medical and Healthcare Regulatory Agency); GMC (General Medical Council); and, GPHC (General Pharmaceutical Council). All doctors and pharmacists are registered with the GMC and GPHC. How it works is that customers log onto their website and complete an online medical form that serves as a consultation. Based on feedback and answers in the online form, a doctor determines the best treatment plan and medication required. An electronic prescription is created and forwarded to the pharmacy, which then makes up your order. Customers will need to make a payment on their order before it is shipped to their address. Throughout the process, a customer service team keeps contact to assist customers with their orders. HealthExpress is also available as a smartphone app on Apple’s App Store and Google’s Play Store.
Products and Services of HealthExpress
The payment methods available to customers are credit and debit cards, while payment services such as Klarna and Justly are also available. All orders receive free shipping with next-day delivery service. Once the prescription is generated, customers usually take delivery of their orders in 1-2 days.
Compliments, Complaints and Tips about HealthExpress
Have you used HealthExpress for your prescription medicine before? Were they able to help you? Did you find their online medical form to be straightforward and easy to complete? Did they deliver your order on time? Did you find their service to be simple and effective in treating your condition or illness? Did you find their checkout process to be easy-to-use? Would you recommend HealthExpress to friends and family? We would love to read your feedback and experiences with HealthExpress. We invite you to please consider writing an honest customer review (positive or negative) so that other would-be customers will know exactly what to expect from this company.
By reading other customers’ reviews, you will gain insight into their range of services, what sort of personal information will be shared on their online forms and learn tips on what to do when dealing with HealthExpress.
Reviews, experiences and complaints
Spotlight: What do our customers say?
All reviews ( 1 )
Subscribed for their Contraceptive plan
I have subscribed for the health express services particularly in the supply of my contraceptives and I can’t regret it. The company has excellent service, offers prompt delivery and very high standards that I can’t complain about. Their delivery team is incomparable as they offer great and speedy services. The next-day delivery always arrives in advance before my medication runs out. In one of the instances that I have contacted them, I found the website easy to use and after filling in the online consultation form. I will definitely be ordering recommending other people who need medication to do so through Health express.