The Nappy Lady

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The Nappy Lady

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The Nappy Lady

If you are looking into getting your baby set up with reusable nappies, the range of choices can seem initially daunting. Every baby is slightly different, so finding the right fit can be tough if you don’t know where to look. What you want is somewhere that gives you a good selection without overcomplicating things. A good way to find what you want is by looking at the reviews of other customers. Seeing people’s thoughts on product quality, customer service and how happy they ended up with their child’s reusable nappy can be a real comfort. Reviews aren’t just a way for customers to help one another, but also contribute to businesses doing a better job and always improving their service. If you’re interested in what The Nappy Lady has to offer, take a look at previous experiences.

About The Nappy Lady

The Nappy Lady started selling cloth nappies and giving out relevant advice in 1999. It started as a family enterprise based on the inspiration one determined mum got from how pleased she was with her child’s first cloth nappy. The £2500 that parents Wendy and James Richards ended up saving with their first few children by using these comfy accessories made them realise they were really onto something. An increasing public interest in reusability and eco-consciousness only accelerated things. Fast forward more than twenty years and The Nappy Lady has a team of 21 ladies and Wendy was even invited to write a best practice article for the government.

Products and Services of The Nappy Lady

The Nappy Lady focuses on both products and services. It provides many types of nappies including those with pockets, fitted and onesize nappies, night nappies and a lot more. If your baby’s started to get older or bigger, there are specific options on The Nappy Lady’s shop to help. To help make sure you get your choice right, The Nappy Shop offers an extensive advisory service. There is a questionnaire that can be filled out for suggestions, as well as the 24/7 live chat to point you in the right direction. You’ll also find advice with things like how to do a strip wash on The Nappy Lady website.

The Nappy Hunter discount code

Last of all, you can get 5% off all orders sitewide with the discount code “ECOSTEPS”. If you’re looking to try out cloth nappies for the first time then this can make giving it a go a little bit easier.

Delivery, Tracking and Social Media

Delivery starts at £3.10 for The Nappy Lady and can increase depending on the method chosen. Orders are usually dispatched the same or the next working day. Whilst the nappies are designed to last a long time, if they do arrive faulty you can return them for a refund. Equally, The Nappy Lady accepts returns for unused, unwashed goods in thirty days if you end up changing your mind. You can securely pay by Visa, Mastercard and Paypal. If you have any problems ordering or want to learn more about The Nappy Lady, they are available via phone, social media, and the website’s live chat.

Phone: 01252372266


Instagram: @thenappyladyuk

Complaints, Compliments, and Tips for The Nappy Lady

If you’ve recently ordered or received advice from The Nappy Lady, we’d love to hear about your experience. Share your thoughts on the product quality, customer service and overall experience by writing a customer review. This helps other shoppers to make the right choice. Whether you have anything to say about the speed of delivery or ease of checkout or something else, every insight, experience & feedback helps the company to improve.