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Spotlight: What are our customers saying?

Keyla Pyles
This was my first order with PataPat. The courier people couldn't find my location and therefore, one of the customer support team contacted me so that to guide me on how I could access the product...Read on

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    Would buy here again

    Bought some Dresses and Blouses

    This was my first order with PataPat. The courier people couldn't find my location and therefore, one of the customer support team contacted me so that to guide me on how I could access the products. She sent the details of courier people and I called them and guided them. I got my parcel and I’m particularly happy with how the customer services team constantly kept in touch with me until I received my parcel. I had ordered some dresses and blouses from PatPat and all of them are excellent especially the white blouses. Some of my little girl’s outfit was a bit big and wanted to return them, and PatPat kindly offered a return and asked me to keep the outfit and give it to family and friends, thereby saving me my return courier charges. I will definitely recommend PatPat

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Searching for outfits for your baby? Need items for your toddler or older kids? What about some super cute matching outfits for you and your kids to wear? Why not also spoil yourself with some clothing too? There are many online shops that sell baby and children’sclothing, but what should you look for to make sure the company is legitimate? A name you might have seen in your online searches is PatPat and you might be wondering what they’re all about. To know if this company is reliable and reputable, you’ll need to read customer reviews from real-world people. The importance of reading customer reviews means that would-be shoppers will be able to make better-informed decisions on whether to shop at companies like PatPat.

About PatPat
PatPat was founded in 2014 by Albert Wang (CEO) and Ken Gao (COO) in Mountain View, California, USA as a shopping platform for moms to find great deals for themselves and their families. This company is an e-commerce business that offers family-focused products focused on kids’ clothing, accessories, womenswear, and homeware. Interfocus INC is their umbrella company they source their products from China for shipping worldwide. Customers can shop for products under the following categories: baby; toddler; kids; matching outfits; cosy at home; women; and, home and baby gear.
Products and Services of PatPat
Payment methods accepted by PatPat are credit and debit cards, PayPal and Klarna. Customers can make use of Klarna’s Pay-In-3 service of paying off their order with Klarna in 3 interest-free instalments. Customers have a 30-day returns policy and refunds are made within 30 days too. PatPat customers can choose from two shipping options: Standard Shipping takes 5-7 working days to deliver and is free for orders over $34 to mainland United Kingdom address and is charged at $5.90 for orders under $34; Express Shipping takes 3-5 working days to deliver is free for orders over $49 otherwise it is $15. Couriers used by PatPat is DHL, UPS, FedEx, Aramex and EMS.

Compliments, Complaints and Tips about PatPat
Have you bought any items from PatPat before? What do you think about their products’ quality? Did you find navigating their website to find your ideal items easy and simple? Did you find their checkout process to be straightforward? Were you able to complete a transaction only on their desktop website or from their smartphone app too? Did your order arrive on time? What do you think of their sizing guides? Did you need to return any items or exchange any items and if so, were their staff friendly and helpful? What level of customer service do they provide customers? Would you recommend PatPat to friends and family? We would love to read your experience and feedback (positive and negative) of dealing with PatPat. We invite you to please write a customer review so that other would-be customers would know exactly what to expect when shopping at PatPat.

Reading other customers’ reviews will give you insight into PatPat’s products, their shipping service and tips on their clothing sizes for your children’s clothing buys.